Insgifts Reviews 

138
TrustScore 2.5 uit 5

2,3

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Still waiting for an order I placed on the 23rd August I paid for urgent shipping so it should have arrived by the 3rd September. I’ve emailed and spoken to them through Facebook hoping writing on her... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Heat activated bracelet. Waited ages for it to arrive and when it did - oh dear!!! They should have sent a magnifying glass with it. It's so small - if you wanted to buy one as a present - which I did... Toon meer

Beoordeeld met 1 van de 5 sterren

This is a disaster. Ordered 3d crochet basket. Was told that Yodel delivered but delivery refused and was returned to suppler. Not true. I was in all day and live in a complex, been told today th... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Good price good communication, slight delay as custom made obviously, good service. Only issue was Inpost(yodel) delivering to same number 1 street away, fortunately those neighbours are friends and... Toon meer

Bedrijfsgegevens

  1. Cadeauwinkel
  2. Winkel in modeaccessoires
  3. Juwelier
  4. Sieradenwinkel

Geschreven door het bedrijf

At Insgifts, we specialize in offering a wide range of customizable gifts designed to make every occasion memorable. Whether you’re celebrating a birthday, anniversary, holiday, or simply showing appreciation, we have a diverse collection of gifts that can be personalized to fit your needs. From home decor and accessories to jewelry and keepsakes, each item is crafted with the utmost attention to detail and can be customized with names, messages, photos, and more. Our team of skilled designers works tirelessly to bring your ideas to life, ensuring that every piece is unique and meaningful. You can choose the materials, design elements, and personalization options to create a gift that’s truly one-of-a-kind. Whether it’s a custom engraving on a piece of jewelry or a personalized photo frame, our products are made to capture the sentiment of the moment. Since our inception, our mission has been to provide high-quality, custom-made gifts that inspire joy and connection. At Insgifts, we are passionate about helping you celebrate life's special moments with a personal touch, bringing your thoughtful gift ideas to life in a way that will be cherished for years to come. Explore our collection at Insgifts.com, and discover the perfect personalized gift today.


Contactgegevens

2,3

Slecht

TrustScore 2.5 uit 5

138 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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2,3

Alle reviews

(138)

54 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

Ordered for Mother’s Day

Ordered for Mother’s Day, never arrived don’t, I repeat don’t order from this company

9 mei 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Do not touch them with a bargepole.

Do not touch them with a bargepole.
They said my order was delivered. LIES
They said it was my responsibility to track my parcel. LIES
They said they have refunded me. LIES
TOTAL RIP OFF COMPANY.
DO NOT ORDER ANYTHING FROM THEM.

11 april 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

THE WORST! Don't buy anything from them!

If there is something less than one star they would have it! This company is the definition of Rip-0ff. They offer CHEAP products and even worse customer service. I bought something from them and it was to small. First they tried to scam me saying I had to contact the shipper located in CHINA? I did not have a shipper in China, my parcel was delivered by USPS. Then they told me they didn.t have my parcel. Then some screwed up and sent me an email telling me they were going to destroy my parcel if I didn't send them a valid address, then they sent me an email requesting a 30 % restocking fee. A REAL SCAM and WASTE OF MONEY.

21 april 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Recieved my item today that was nothing…

Recieved my item today that was nothing like it's supposed to look, all it is a basic glass tumbler with a sticker on it

20 april 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

The personalised whisky glass is poor…

The personalised whisky glass is poor quality. It’s simply a transfer. Can’t be used in a dish washer. Very disappointed at the poor quality. Don’t bother !!

16 april 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Special birthday gift

When I was looking at the whiskey class on instagram it looked like the musical instruments were in side the glass ,it looked awesome, ut when I got it it’s a basic whiskey class with a sticker on the outside 😢🙄

29 maart 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

I would 0 as tars if possible

I would 0 as tars if possible. I purchased a metal magnetic coaching board. The board was not metal nor was it able to take magnets like it said on the advertisement. I asked for my money back and they said no

7 april 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear Customer,

We're sorry to hear about your experience.
Please send an email to support@insgifts.com if you have further problems.


Best regards,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Not a legit company

Product was crap. Took 3 weeks to arrive. And not as advertised. Ordered a metal magnetic board and go a plastic non-magnetic board. Customer service is a pain and only offered 20% refund for an unusable product.

23 maart 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear customer,

We are sorry to hear that.
Could you please send an email to support@insgifts.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Darling Bags

Hello - received my bags today and they are so darling! Love them. Everything was great from the ordering of them to receiving them. Thank you!

19 februari 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Avoid - terrible customer service

I ordered 2 personalised bags. My error to start with as I didnt change the name colour from purple which is the default colour. I emailed explaining this and clearly stated the names colour on bag needed to be changed. All sorted and agreed. Arrived names in purple. They said " oh we thought you wanted to change bag colour " They dont read emails or if they do they just ignore them. Now stuck with bags with names on in purple which looks gawdy. Disgusting Avoid.

2 maart 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear customer,

We are sorry to hear that.
Could you please send an email to support@insgifts.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Beoordeeld met 5 van de 5 sterren

Good price

Good price, offer the more Easter cups you bought. Good quality. Received the order promptly and within the time frame quoted.

1 maart 2026
Beoordeeld met 1 van de 5 sterren

This company is an absolute nightmare…

This company is an absolute nightmare and should be ashamed of themselves.

I ordered metal line up board and it came in some cheap ass plastic that doesn’t function either with metal or dry erase.

And instead of making it right, they wanted me to pay to ship it back and if not, take a 20% refund. When I refused, they offered a 50% refund or basically that’s it. However, I have not received the refund, but at this point, I’m not even holding my breath for one.

DO NOT, and I repeat, DO NOT ORDER FROM THIS COMPANY!!!!

🚨THEY ARE A RIP-OFF AND A SCAM!!! 🚨

17 februari 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear customer,

We are sorry to hear that.
Could you please send an email to support@insgifts.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Poor quality and zero customer service

I ordered 3 initial Easter cups. The shipping time was within the expected window but the quality was terrible. One cup arrived very damaged and another chipped after the first use. I would say these are dangerous for kids use! I tried contacting using the “contact us” link but wasn’t able to connect so manually entered their supposed customer service email and it bounced- does not exists. Definitely a scam and I hope this review helps others

21 februari 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear customer,

We are sorry to hear that.
This is the first time we have heard from you. We just contacted you via email at support@insgifts.com. Please check your inbox.

Best Wishes,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Im utterly disgraced with the service.

Im utterly disgraced with the service.please do not fall for there delivery times.
I paid express delivery of £9.99 for parcel to arrive within 2/4days.
I wanted the gift for 13th Feb.
Its been 7days still not arrived.
Expected date of arrival 23rd Feb 15/16days after order.
Im asking for a refund and no response of them about refund.

My gift has still not arrived.
False information to customer.
Thanks
Saleha

12 februari 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear customer,

Sorry for any inconvenience may cause, but tracking shows your order has been delivered.

Could you please send email to support@insgifts.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

Beoordeeld met 1 van de 5 sterren

Nothing but a scam

Nothing but a scam, was sent something which was nothing like ordered or displayed on website, sent back pics and lodged compliant, now gone quite. Dont Deal with them....

3 februari 2026
Review zonder uitnodiging
Logo Insgifts

Antwoord van Insgifts

Dear customer,

We are sorry to hear that.
Could you please send an email to support@insgifts.com about your order number and email address for us to check for you?
Thanks for your help.

Best Wishes,
Customer Service Team

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