Insight Global Reviews 43

Company illegally misrepresented the pay structure and did not make it aware until the day the offer needed to be accepted. Also, terrible middle management and onboarding took forever. I really wonder why any company would ever use this staffing agency - yes it’s that bad!

Insight Global hired me to work at Koch Foods and failed to pay me correctly. I worked 114 hours, including 9 hours of overtime, and was never paid for the overtime. They also cut 34 hours from one paycheck and later cut another 3 hours. I was supposed to be paid weekly, but payments were delayed.

I was never paid for Sunday premium shifts either. After multiple calls and messages, they stopped responding.

Be careful and double-check your hours and pay if you work with them.

Deceptive and poorly managed company.

First, it's a job where you need to be fluent in English, but neither the mentors nor those who speak during the interview speak English correctly. Second, they didn't accept me initially because, despite my excellent English, I lacked creativity, and this was after a one-day presentation of the company and how it works; I hadn't even had any training yet. Because I needed the job, I insisted they give me an opportunity.

I did the one-week training (theoretically it's two weeks, one theoretical and one practical, but it was only one, and it was only practical, there wasn't even any theory). Now, on my second official day of work, after they confirmed and evaluated my work and had me sign and send my documents, they say they don't want to proceed. While one person, Raissa, told me that Dionis didn't want to move forward, another, Carolina, and Lucy knew nothing about it.

Horrible company not clear on what’s expected of you.They only want to make money off the people they place not concerned with individuals needs nor will they communicate at all.Low paying no benefits. Do yourself a favor stay away from this company.!

I was hired and fired through this agency, so I’m speaking from personal experience. The recruiters and their managers make themselves purposefully unavailable during an engagement and even after it ends—especially when you need something important, like instructions to return client-issued equipment.

They routinely ghost candidates, act dismissive, and communicate with an unnecessary attitude. If someone from this agency reaches out to you, don’t expect consistent follow-up. In my experience, they don’t support contractors, they don’t keep you informed, and they rarely get back to you. I will never work with them again.

I am thoroughly disappointed with the erratic and avoidable conclusion of what I thought was a good partnership. I engaged with this recruiting firm expecting reliable, competent representation through a routine organizational transition. Instead, I experienced a complete abdication of responsibility and communication.

I was informed of my contract termination right before the holidays — the worst possible timing for any professional to attempt a pivot. Being let go right before Thanksgiving without warning (I was told some work would be available in 2026) has been one of the more egregious betrayals I have personally felt in my lifetime. By the time I raised the alarm and demanded clarity, it was already too late for my placement to change direction or be salvaged. The organization I work for cannot operate without this role, they had quickly built in redundancy. IG was going to let this slide without a fuss and assumed I would just accept this irresponsible negligence.

No one advocated for me until I escalated the issue myself. What was dismissed as a “misunderstanding” resulted in real, tangible consequences: the loss of a strong job placement, the loss of income for 2026, significant personal stress, and damage to my professional stability.

IG could have guided my placement organization through the transition, but instead chose to let it lapse without advocating for me. I will not forget this.

I expected accountability, communication, and meaningful representation. What I received instead was negligence, avoidance, and a total lack of urgency until the fallout was already irreversible. This experience has deeply marred my trust in this organization and its ability to support the people it claims to represent.

I should thank the organization for showing who they really are. I am confident in my ability to find a better role and better representation in the months ahead.

My interview with Insight Global left me deeply concerned about potential bias in their hiring process. Before the video call, my experience and qualifications were strongly acknowledged. Once the hiring manager saw me on camera, their attitude changed abruptly, and my work history was disregarded without real discussion.

This experience made me feel I was not evaluated fairly or professionally. Companies should ensure that every candidate is assessed based on merit, not appearance or assumptions. I hope Insight Global addresses these issues within their hiring process.

Hiring process is extremely long!! Back ground checks in 2 days & then over a week to 2 weeks for drug screen. Lie about pay rate & have way to many departments handling things. Recuirts sound & act very inexperienced. Also expect you to allow employees to talk to you & treat you any type of way. Beware do not work for them.!!

1. Insight global lied to me about pay rates. They got me on the hook at a higher pay rate then dropped my pay rate after I quit my current job but right before I started with them at APS.
2. They didnt pay me what they owe me. I had to threaten legal action to get a check cut and it was only a partial check after three weeks. It is now a month later and they still haven't paid me.
3. On top of everything they gave me a huge lie and runaround as to why they haven't paid with no sense of urgency involved.

My girlfriend worked through Insight Global on a contract processed via Deel, and the experience has been incredibly frustrating. This isn’t a one-off problem — there have been multiple delays in payments throughout the contract, with repeated broken promises from Insight Global’s team about when payments would arrive.

Now the final paycheck — over €5,000 — is overdue, even though the contract is complete and all work was delivered. The payment was due via Deel on July 30, and as of today, it’s still unpaid. Deel currently shows that payment is awaiting funding from the client — Insight Global.

We’ve reached out for answers, but communication has been vague, slow, and unhelpful. There’s zero urgency or accountability. For a company that promotes itself as one of the top direct hire firms in the U.S., this is completely unacceptable.

We are now formally escalating the issue through Deel’s dispute process, and will pursue debt recovery or legal action if payment is not made immediately.

Freelancers and contractors depend on timely, reliable payments. If you’re considering working through Insight Global, be aware — they may not pay you on time, and you’ll be left chasing them for money you’re owed.

I received a call, text, and email about a job posting. The recruiter (name withheld to protect the guilty), stated clearly "I found your resume online". There is only ONE LITTLE PROBLEM; my resume, photo, email, phone number, etc are NOT listed online. I have even hired a private investigator to verify this.

I am not a social media user. My phone is on the "do not call list".

They refuse to disclose how they obtained my resume.

I have a zero tolerance policy on this sort of thing.

This company is very unprofessional. Had 2 great calls with them, then ghosted. Finally got a response that the client changed requirements. Sent a question after that and ghosted again. Don't waste your time with them.

I spoke to two separate recruiters regarding UX positions. They were the most condescending, unprofessional people I have encountered in my 13-year career. They didn't know basic details like the job's location, changed meeting times arbitrarily, and showed little understanding of the role they were pitching. They repeatedly interrupted me while I attempted to answer their questions. I would like to know how to be removed from their call list.

RUN! This is not a recruiting firm that you want to take a chance with. I have an open case, still awaiting wages. This agency is the definition of "bait and switch". Pay is usually inconsistent and I did not receive a final paycheck. Had to seek legal counsel. This has been a nightmare for me. Please save yourself and do not get desperate. Keep looking and good luck.

Insight Global played a pivotal role in helping me secure an excellent job opportunity. From the start, they provided outstanding support, offering quick and efficient assistance every step of the way. Their prompt response times and attention to detail were invaluable, ensuring that everything moved smoothly and keeping me informed at each stage. I couldn't have asked for better service and am truly grateful for their help in making this transition seamless.

Personalized service, very attentive representatives

This company is looking for fresh graduates. The pay of 30 usd per page offered to a professional translator is a shame nowadays. Their manner of communication leaves a lot to be desired. They think that 3000 per project which consists of 100 pages is something unbelievable. A cheap company pays twice.

Honestly, I have ZERO complaints about working for Insight Global. Carly Miller made my transition into the company seamless, and I'm very happy to be here!
Well Done, Carly!

The payment method the project assigment.