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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

We cannot recommend Inspire Hardware enough. We selected the dainty pulls for our kitchen project. Inspire hardware offers unique designs that you don't see anywhere else, at a great quality. We love... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

I returned items on 8/4, took until 9/6 to receive an email stating I was getting a refund. Problem is the account listed is not my credit card. Today I provided proof of which credit card was used. T... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kayla made the difference! I recently purchased the Bold Black and Gold handles for my gut renovation for cabinets and appliances. The quality and packaging of the product is excellent. Deliver... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I needed fixtures by a certain date so I called and left a message for customer service to ensure the items were in stock and would be received by a certain date. Iris called by right away went above... Toon meer

Bedrijf heeft geantwoord

4,2

Goed

TrustScore 4 uit 5

125 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

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Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 2 van de 5 sterren

I ordered 2 items but got only one of…

I ordered 2 items but got only one of them.

25 maart 2023
Logo Inspire Hardware

Antwoord van Inspire Hardware

As we responded to your other review, thank you for making us aware of the missing item via this review. We're glad we were able to connect and resolve the issue by providing a refund for the missing item. We have several methods to contact our customer support team, and we are using this as an opportunity to ensure we further optimize our contact options on our site.

Beoordeeld met 5 van de 5 sterren

High Quality

Beautiful excellent quality hardware! Samples arrived quickly and everything superbly packaged. Very nice finishes.

20 februari 2023
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thanks so much for your kind words and sharing your experience. We believe in fast fulfillment and we do our best in this process to ensure that your hardware arrives in pristine condition.

Beoordeeld met 3 van de 5 sterren

Hardware was beautiful, packaging makes no sense

Hardware was beautiful, I only give 3 stars because of the packaging. Why would you individually wrap each knob in a fabric sac? Maybe some people like this fancy packaging, but for me all I see is it ending up in a landfill. I'd love to be charged 50 cents less per item and have it come in something simple and recyclable.

11 maart 2023
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thank you for noting this for us. Unfortunately some of our pieces require extra padding so they are not damaged in transit. Our packing tape, boxes, tissue paper, packing peanuts are all compostable, recyclable or biodegradable materials. We hope to move to all packaging materials being earth friendly in the future.

Beoordeeld met 5 van de 5 sterren

thanks for the best customer care so…

thanks for the best customer care so far, had very nice business with you

21 februari 2023
Review zonder uitnodiging
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thanks so much for your comments. We believe taking care of our customers is super important, customer care is unbelievably important when buying things online. Thank you for sharing your experience!

Beoordeeld met 5 van de 5 sterren

Gorgeous hardware!

Gorgeous hardware! High quality and thoughtful packaging.

23 januari 2023
Logo Inspire Hardware

Antwoord van Inspire Hardware

Many thanks for sharing your experience with our products and packaging!

Beoordeeld met 5 van de 5 sterren

I already posted a review but will post…

I already posted a review but will post another review because of my outstanding experience with Inspire Hardware. The hardware is truly beautiful and exceptional. I initially had difficulty in placing my online order because the price changed during the ordering process (most likely due to ordering from Canada). I contacted the company and heard back within the hour from a company rep. This employee went above and beyond to assist me in placing my order and ensured that the dollar amount was correct. I highly recommend this company for their products and services!

17 november 2022
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thanks for sharing your experience. We understand the difficulties of ordering across currencies, and we always want to make sure our customers are comfortable with the process. Thanks for reaching out to us and letting us assist you!

Beoordeeld met 5 van de 5 sterren

The beautiful hardware purchased for my…

The beautiful hardware purchased for my clients kitchen arrived and it is fabulous. The detailed workmanship and feel of the hardware will be the perfect finishing touch for this kitchen remodel.

7 december 2022
Logo Inspire Hardware

Antwoord van Inspire Hardware

That is awesome, we hope your clients were impressed and they recommend you to others! And thank you for considering us for your project, we hope to work with you again.

Beoordeeld met 5 van de 5 sterren

Had wonderful assistance n confirming…

Had wonderful assistance n confirming sizes and what matched. Product is beautiful and was received in a timely manner.

29 november 2022
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thank you for your review, getting the right sizes and pieces can always be tough. We are thrilled we could assist here. Hopefully the installation went flawlessly!

Beoordeeld met 5 van de 5 sterren

Kayla made the difference

Kayla made the difference!
I recently purchased the Bold Black and Gold handles for my gut renovation for cabinets and appliances.
The quality and packaging of the product is excellent. Delivery was prompt- within a week.
Your customer service is 5 star.
Kayla was so helpful in walking me through all my questions. She even went above and beyond to ensure the number of items I needed was either in stock or arriving soon to your warehouse. It helps to have that kind of inside knowledge available for the customer. She sent me a summary of my order and I was able to pay through included link. easy.
Thanks Kayla!

14 november 2022
Logo Inspire Hardware

Antwoord van Inspire Hardware

Kayla is a treasured member of our team, we are thrilled to read that she helped you with your needs. Thank you for sharing your experience with us, we will be sure Kayla reads this :)

Beoordeeld met 5 van de 5 sterren

SO IMPRESSED!

My first order -- I was soooooooooo impressed. Luxury hardware, perfectly packaged, at an incredible price. I am so enamored with you guys!

28 oktober 2022
Review zonder uitnodiging
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thank you for your kind words and choosing us! We hope we can work with you in the future!

Beoordeeld met 5 van de 5 sterren

Beautiful hardware

Beautiful hardware, beautifully packaged! Appreciated the 3 sizes of screws being included so we could rest assure that we’d be able to attach with no issue and begin enjoying immediately.

27 september 2022
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thanks so much for sharing your experience with others, we would love to see your installation if you ever have a chance to share it :)

Beoordeeld met 5 van de 5 sterren

Exactly as pictured

Exactly as pictured. High-quality. Thoughtful packaging with three different length screws for each knob to ensure you have the right length for your cabinet. I love them.

13 september 2022
Logo Inspire Hardware

Antwoord van Inspire Hardware

Thanks so much for your review, we know some companies post pictures that aren't like their hardware. We do our best to present photos that give an accurate portrayal of our finishes and designs, it's great to read you got exactly what you expected! Thanks for your business and please consider us in the future should the need arise :)

Beoordeeld met 5 van de 5 sterren

Great quality, high end and worth it!

I’m so happy with my new hardware and had a very good experience with IH. Everything was top quality and high end. I heard from the team on timing of my large order and they took care to inspect quality of everything before it shipped. Very happy with the finished product, it’s helped to transform my kitchen.

4 september 2022
Beoordeeld met 5 van de 5 sterren

Exceptional quality and communication

Exceptional quality and communication. The pieces we wanted were on back order, but they helped us put together an order via email, and it shipped as soon as it was in stock. We haven't installed them yet, but they are stunning.

10 augustus 2022
Beoordeeld met 5 van de 5 sterren

Excellent!!

Purchase experience was easy and the drawer pulls are beautiful. The packing and quality of the items exceeded my expectations

10 augustus 2022

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