Insta Wedding Reviews 

28
•
TrustScore 1.5 uit 5

1,5

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Beoordeeld met 1 van de 5 sterren

It's now been several years since my wife and I were scammed by Mason and Sarah Brownlow. We are still waiting for our videos, having paid in full long ago. With a cursory google search, I see that... Toon meer

Beoordeeld met 5 van de 5 sterren

We used instawedding for our wedding last March and we over the moon with our final product. Communication was great from the start. Emma was an absolute pleasure to work with, highly professional and... Toon meer

Beoordeeld met 1 van de 5 sterren

Took us two years to get our video, shocking communication, stressful and can’t even look at it now. There were only a couple of photos that were magical but the others just normal... feel so disappoi... Toon meer

Beoordeeld met 1 van de 5 sterren

I'm a photographer with the same name (Sarah Brownlow). I have had at least 6 people chasing me for money or photos/videos that were promised and not delivered. This is bad for my professional reputa... Toon meer

Bedrijfsgegevens

  1. Fotograaf

Informatie afkomstig van verschillende externe bronnen

We are a husband and wife team who specialise in artistic wedding photography and videography,capturing natural shots and lots of personality. We love to photograph/film creative brides & grooms and capture every detail of the day. We are passiona...


Contactgegevens

1,5

Zeer slecht

TrustScore 1.5 uit 5

28 reviews

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1,5

Alle reviews

(28)

1 review in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Real people with unmatched talent

I came across Insta Wedding at A Most Curious Wedding Fair which I went to specifically for the type of suppliers that exhibit there. Insta Wedding fit this 'type' perfectly! They are different, quirky, fun and extremely talented. It makes me feel incredibly sad to read some of the negative reviews here as it may dissuade someone from booking a supplier that genuinely added SO much to our day. They captured the memories perfectly, their passion and eye are unmatched. If you are looking for cheesy, posed traditional wedding photographers, then they perhaps aren't the ones for you, but if you want kind, unflappable, genuine, hardworking photographers, snap Insta Wedding up. You will NOT regret it.

10 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Friends gained and memories to treasure!

Instawedding are an absolutely brilliant company, talented photographers, and amazing people! Mason and Sarah can't do enough for you, even to the point of fetching me drinks for my dry mouth before the speech, to running around getting perfect shots of the whole venue! Mason even ran over to the church and put a cardboard box over a puddle so my bride didn't get dirty shoes!
We received about 100 photos the day after the wedding, which was brilliant to take on our honeymoon, and the rest that came later were just beautiful! So impressed with the amount, the quality, and the presentation - such hard work clearly goes into it.
On top of that, having Mason and Sarah at your wedding is like having two extra friends - who can't do enough to help you, and are genuine and kind people. If you book instawedding for your big day, you'll have photos to treasure, lovely memories, and you'll gain two gorgeous friends.

Thanks again Mason and Sarah, if more wedding businesses were run like yours, the stresses and strains of the biggest day of a couple's life would be entirely removed.

9 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Capturing the best moments

Mason and Sarah, you helped capture the most amazing moments from the best day of my life in the most perfect way.

We opted for a full day and a video and the end product was incredible. Our wedding video is so unique and everyone who has seen it raves about it, after wiping tears from their eyes.
We love our photos so much, pre-shoot and the wedding day both included our Labrador puppy Lily, and they were so accommodating allowing us to share the experience with her.
Everyone was so nice and helpful before and on the day. Mason and John shared a lot of laughs which created one of our favourite photos as John doesn't like photos being taken and Mason made him so relaxed, like one of his mates.

Thank you so much for making our day even better.
Love Gemma and John. x

7 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The end result was out of this world!

We used instawedding for our wedding last March and we over the moon with our final product. Communication was great from the start. Emma was an absolute pleasure to work with, highly professional and accommodating, as well as lovely! She made sure she captured all the key moments and people. Sarah and Mason then edited our video (full length and social media clip) within the agreed time frame. The end result was out of this world! Fun, fabulous and of a high standard. We couldnt have been happier. Sarah & Shaun x

6 februari 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Like having a friend next to you all day

I am sickened to here some of the comments on here regarding Sarah and Mason. Life is not always simple and to suggest that breast cancer is just an 'excuse' is hideous, you should be ashamed as you obviously have never met these people to say that! They did such a fantastic job at my best friend's wedding I booked them for my own. They went out of their way to come to Paris for an engagement shoot for us which made even my awkward husband feel comfortable and on our wedding day genuinely felt part of the wedding party. Our pictures were stunning and our video is incredible!!!
They have been a huge part of our wedding journey and I look forward to seeing them again at my daughter's christening.

6 februari 2019
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

True scammers

True scammers. There are so many couples STILL waiting for their products over a year after getting married. Save yourself the heartache and go read the "youandyourwedding" forum before booking

7 oktober 2018
Review zonder uitnodiging
Logo Insta Wedding

Antwoord van Insta Wedding

We have tried reaching out to the original poster twice via trust pilot, sadly with no response.

We have never worked with anybody with this name and it is quite clearly a fake review. As you can see it is 'liked' by the people that have written negative reviews - we can only speculate they are also creating fake reviews.

Unfortunately trustpilot can't remove this review as it is older than a year old otherwise it would have been removed.

We're happy to point anybody in the direction of genuine reviews and reviewers.

IW

Beoordeeld met 1 van de 5 sterren

Scammers

If you want to never receive your wedding video then this is the service for you. This company has failed to supply a large number of couples with their videos (search Google for info), openly slag off their customers on social media then block you when you dare complain that you've not received the goods you paid a fortune for. A simple Google search will show you how they treat their customers and their attitude towards customers who are not 'good enough' to be using their services.

EDIT- It appears they are going out of business as there is a compulsory striking off notice against their company. Do not book these people.

2nd EDIT- why must it be a fake review just because you don't like the content of it?
Have you supplied everyone yet with what they are owed? Why are your accounts overdue with Companies House? Why have you had 4 compulsory strike off notices?
Maybe you should focus on treating your customers right rather than seeking out reviews you disagree with.

1 juli 2018
Review zonder uitnodiging
Logo Insta Wedding

Antwoord van Insta Wedding

We have tried reaching out to the original poster twice via trust pilot, sadly with no response.

We have never worked with anybody with this name and it is quite clearly a fake review. As you can see it is 'liked' by the people that have written negative reviews - we can only speculate they are also creating fake reviews.
an ca
We're happy to point anybody in the direction of genuine reviews and reviewers.

IW

reply to your EDIT - after you have been contacted via trust pilot multiple times. Please let us know your actual name and we call you right now if you give us your details? . You didn't respond to the notices sent twice via trust pilot but you have an alert set up to edit this review. It's very easy to abuse people when you hide behind a fake screen name

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