Instant Finds  Reviews 

Excellent communication, quick delivery of the bag I’d wanted forever - couldn’t be happier!!

Super helpful, clear, responsive and helpful communication. Order arrived quickly, well wrapped and with dust bag etc. Am so pleased with my Mulberry bag. Jack is a pleasure to deal with and I have no hesitation in recommending these guys for your luxury treats!

Absolutely wonderful service. I needed a scarf for an upcoming trip and they delivered it immediately! I was so happy with the service i will not stop using them! Best service authentic goods and genuine concern for clients x

My first order with Jack, Gucci slides, my size was out of stock but Jack let me know what was going on every step of the way, didn’t have to wait long before I got my order. Fantastic service 😊

My first purchase back in March 2023 was a Mulberry handbag. The service was amazing including great communication and speedy delivery. Since then, I’ve gone on to place another five orders (Jimmy Choo heels, Jimmy Choo espadrilles, Chloe sliders, Isabel Marant bag, All Saints hoodie). Again, communication with the Instant Finds team has been great and the items have promptly been sent to me. When I lived in London, I was able to pop up to Bicester Village on a regular basis. I now live in Scotland so it’s great to be able to rely on the Instant Finds team to get me some bargains from the Village!

Second time I’ve bought from Instant Finds and second time I’ve been VERY Impressed. Great service throughout. Well done guys for great communication and service with super speedy delivery.

Outstanding service. Have purchased two beautiful bags at fabulous prices. Highly recommend 👌

Good, speedy service overall and I have since recommended the company to my friends who have been happy. However, my experience has left a bit of a concern for me.

I bought a product before the website went live so the terms and conditions probably were a bit blurred at the time. The product was not right for me and I asked for a return as there were other interested parties. Jack agreed to this and I was asked to send the item directly to the new buyer. However, I was refunded only a portion of the total I paid - at no point was I made aware of this deduction - roughly minus a 25-30% commission. I enquired about this particularly as the company will have received a commission twice and I’ve been left out of pocket (postage to new buyer etc). Jack did not respond to this and simply ignored the message. This is has obviously left a sour taste and I am reluctant to buy again. I think the refund policy is not in line with distant selling rules.

For some products on the FB page you have to send a DM for pricing and this also puts me off - why the lack of transparency?

I wish them well and I hope they sort out these few issues as this can be a great opportunity for customers who cannot get to Bicester but since Bicester have a virtual shopping option, I’ll be sticking to that until their policies have improved.

Great service, lots of requested photos before purchase, swift purchase and delivery. Seemless service for my VW necklace. Very pleased and will use again. Thank you.

I ordered a Mulberry bag from the website. It was a great price. I placed my order on a Tuesday lunchtime, my bag arrived on the Thursday lunchtime.
Great speedy delivery. Thanks.
I will definitely be using Instant Finds again.

Great service and communication. My bag was posted the same day as it was purchased as I was in a hurry for it! Couldn’t fault it at all, will definitely use again.

Dealt with IF recently via their Facebook page and was super impressed! The item I bought was relatively low value but still felt like I was treated the same as a customer spending thousands!! Will definitely use again in future

Super amazing service, fast delivery. My first time ordering from a personal shopping service, wouldn’t go anywhere else for designer bags or shoes!!!

My first purchase from Jack and I ordered a pair of Louboutin’s and they’re gorgeous, just as described🥰 and such quick delivery! Even if I did have to rearrange it for when my partner wasn’t in… Great service, 10/10 and I’m already eyeing up my next purchase!

Can’t fault my shopping experience. Packaged well and arrived very quickly. Would use again.

Excellent communication, fast delivery and my purchase was very well packaged. I will definitely use them again and have recommended them to friends and family! Thanks Instant Finds 😊

Great experience buying from these guys! They go out of their way to source exactly what you want. Have bought numerous times from them and will definitely buy again 💙

Amazing service, one of the first customers to buy from Jack and his team.

They have come on leaps and bounds since their initial offering and great to see a website and what’s app in addition to Facebook where I first found them.

Well packaged, speedy delivery, friendly service and well chosen items.

Thanks and good luck!

Ordered some Gucci sliders from the website, arrived in a few days. No issues! Fast service.

Would absolutely recommend this company! Was desperately looking for a Mulberry mini gold Alexa and within weeks it was sourced and in my hands 😊 great customer service, smooth transaction and quick delivery - instant finds is now my new obsession! Thanks again!