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Insubuy Reviews 

1.345
•
TrustScore 4.5 uit 5

4,6

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

The agent helped me to choose a policy that was right for me and for my wife quickly and efficiently. He was professional, courteous, and he even sent me our electronic insurance cards. I'd recommend... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

la verdad fue super facil encontrar un seguro acorde a lo que yo necesitaba. soy motociclista, y necesitaba. un seguro de gastos medicos para mi viaje por los estados unidos, pero que fuera muy es... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Subject: Thank You, Mia! Hi Mia, I wanted to thank you for the excellent and patient guidance you provided regarding my elderly mother’s inbound visitor policy. You took the time to explai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I love their website, very clear to use. I had to cancel and change the deductible, the lady on the other side was so patient and helpful, it was flawless and smooth. I repurchased at the same time, a... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Verzekeringsmakelaar
  2. ook in
  3. Reisverzekeringsmaatschappij
  4. Sportverzekeringsmaatschappij
  5. Studentenverzekeringsmaatschappij
  6. Verzekeraar
  7. Verzekeringsmaatschappij

Over Insubuy

Geschreven door het bedrijf

Insubuy

Why travelers have trusted Insubuy since 2000

When your parents are visiting from overseas or you're headed abroad, you need insurance you can actually rely on. That's why we hold ourselves to a higher standard:

  • 🔸25+ years in business — the first online travel medical insurance marketplace
  • 🔸Licensed to sell insurance in all 50 U.S. states and D.C.
  • 🔸Every phone call answered by a licensed, U.S.-based insurance professional
  • 🔸BBB A+ rated and accredited; Dun & Bradstreet verified; PCI DSS compliant
  • 🔸Assistance in English, Spanish, and Mandarin Chinese
  • 🔸Help before, during, and after your purchase — including claims assistance — at no extra cost
Get Quotes Learn more about why to buy from Insubuy.

About the reviews on this page:

We never offer prizes, gift cards, or incentives for reviews. Every rating here reflects a customer's genuine experience — and we read and respond to them, good or bad.

Compare plans and buy in minutes at insubuy.com, or talk to a licensed agent at +1 (866) INSUBUY.

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Geschreven door het bedrijf

One marketplace, every kind of international insurance.
Whatever brings you across borders, Insubuy has a plan for it. As America's original online insurance marketplace, we make it simple to compare and buy the coverage you need: visitors insurance for parents and relatives coming to the USA, travel medical insurance for trips abroad, international student and exchange visitor insurance, Schengen visa insurance with instant visa letters, trip cancellation insurance, and more. Get instant quotes, compare plans from leading insurers side by side, and purchase most policies in just a few minutes. Because premiums are regulated by law, you always get the same price you'd pay buying direct — plus the guidance of licensed, U.S.-based insurance professionals who help you choose wisely and support you long after the sale. Manage everything online through MyAccount, in English, Spanish, or Mandarin Chinese. Trusted by millions of travelers for over 25 years.

Contactgegevens

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Compare top travel & visitors insurance plans side by side.

4,6

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 96% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 48 uur

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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,6

Alle reviews

(1.345)

250 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Good description

Good description, but for a person who doesn’t know anything about insurance system of US, to make a choice is not a simple thing

7 oktober 2026
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Antwoord van Insubuy

Thank you for your review and for sharing your perspective. We're glad to hear that you found the plan descriptions helpful. We also understand that navigating travel insurance and the U.S. healthcare system can feel overwhelming, especially for those who are not familiar with how insurance works.

That's one of the reasons we offer a range of plan information, comparison tools, and access to licensed agents who can help answer questions and explain coverage options. We appreciate your feedback and thank you for choosing Insubuy for your travel insurance needs. Safe travels!

Beoordeeld met 5 van de 5 sterren

seamless online

9 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're happy to hear that your experience was seamless online. Being able to quickly compare travel insurance plans, select coverage, and complete the purchase process with ease is what many travelers are looking for, and we're glad everything went smoothly for you.

Thank you for choosing Insubuy, and we wish you safe travels!

Beoordeeld met 5 van de 5 sterren
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Antwoord van Insubuy

Thank you for your review! We're glad to hear that purchasing your travel insurance was easy and straightforward. A simple buying experience can make trip planning much more convenient, and we're pleased that the process worked well for you.

Thank you for choosing Insubuy for your travel insurance needs. We appreciate your feedback and wish you safe travels!

Beoordeeld met 5 van de 5 sterren

The Insubuy experience was great

The Insubuy experience was great, the policy recommended was issued instantly. We do hope its never used !

9 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're delighted to hear that you had a great experience with Insubuy and that your travel insurance policy was issued right away. It's wonderful to know that finding and purchasing coverage was a smooth process.

We certainly hope you never need to use your policy, but many travelers appreciate the added peace of mind that travel insurance can provide while away from home.

Thank you for choosing Insubuy, and we wish you safe and enjoyable travels!

Beoordeeld met 5 van de 5 sterren

It has a friendly website

It has a friendly website. Easy to compare plans and it has a great variety of options.

7 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're glad to hear that you found our website user-friendly and that comparing travel insurance plans was easy. Having a wide variety of options in one place helps travelers find coverage that matches their needs and budget, and we're happy that was your experience.

We appreciate you choosing Insubuy for your travel insurance needs and taking the time to share your feedback. Safe travels!

Beoordeeld met 5 van de 5 sterren

Volveré a comprar para otro viaje

Me encantaron los precios!

6 oktober 2026
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Antwoord van Insubuy

¡Gracias por compartir sus comentarios! Nos alegra mucho que haya encontrado un excelente valor en nuestras opciones de seguro de viaje. Es maravilloso saber que su experiencia fue tan positiva que volvería a comprar con Insubuy para otro viaje.

¡Agradecemos su preferencia y le deseamos viajes seguros y agradables!

Beoordeeld met 5 van de 5 sterren

Ease of purchase!

6 oktober 2026
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Antwoord van Insubuy

Thank you for your 5-star review! We're delighted to hear that purchasing your travel insurance was easy and straightforward. Providing a simple and convenient experience is important to us, and we're glad the process met your expectations.

We appreciate you choosing Insubuy and taking the time to share your feedback. Safe travels!

Beoordeeld met 1 van de 5 sterren

The fact that when I checked in at the…

The fact that when I checked in at the facility, I had to call your team for verification, I think it is unfair and a total embarrassment.

2 oktober 2026
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Antwoord van Insubuy

Thank you for sharing your feedback. We're sorry to hear that your experience at the facility was frustrating.

After purchasing a policy through Insubuy, customers receive an email that includes download links for their policy documents, membership card, member ID, and policy certificate number. These documents are also available through the MyAccount section of our website. The information needed for providers to verify coverage is included in those documents and on the insurance ID card.

We understand that having to address coverage verification during check-in can be inconvenient, and we appreciate you bringing your concerns to our attention. If you have any questions about accessing your policy documents or insurance information, please contact our support team at +1 (866) INSUBUY. We'd be happy to assist.

Thank you again for your feedback.

Beoordeeld met 5 van de 5 sterren

Everything

Everything

5 oktober 2026
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Antwoord van Insubuy

Thank you for your positive 5-star review! We truly appreciate you choosing Insubuy for your travel insurance needs and taking the time to share your feedback.

Beoordeeld met 1 van de 5 sterren

Unable to retrieve the certificate no…

Unable to retrieve the certificate no and hence download membership card. Very confusing steps

6 oktober 2026
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Antwoord van Insubuy

Thank you for your feedback. We're sorry to hear that accessing your policy documents and membership card was confusing.

After purchasing a travel insurance policy through Insubuy, customers typically receive an email containing download links for their policy documents, along with their policy certificate number and member ID. Documents can also be accessed through the MyAccount section on our website.

We'd be happy to help ensure you have everything you need. Please contact our support team at +1 (866) INSUBUY, and we'll be glad to assist you in locating your policy information and membership card.

Thank you for bringing this to our attention. Your feedback helps us improve the customer experience.

Beoordeeld met 5 van de 5 sterren

la verdad fue super facil encontrar un seguro para mi viaje

la verdad fue super facil encontrar un seguro acorde a lo que yo necesitaba. soy motociclista, y necesitaba. un seguro de gastos medicos para mi viaje por los estados unidos, pero que fuera muy especifico. de que abarcara, el andar en moto.

5 oktober 2026
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Antwoord van Insubuy

¡Gracias por compartir su experiencia! Nos alegra mucho saber que le resultó fácil encontrar un seguro de viaje acorde a sus necesidades específicas. Viajar en motocicleta puede requerir una cobertura especializada, así que es muy grato saber que pudo encontrar un plan que incluyera la protección de gastos médicos que buscaba para su viaje por los Estados Unidos.

Una de las ventajas de usar Insubuy es poder comparar en un solo lugar una variedad de opciones de seguro médico de viaje y los detalles de su cobertura. Nos alegra que el proceso haya sido sencillo y que le haya ayudado a encontrar la opción adecuada para su viaje.

¡Gracias por elegir Insubuy! Le deseamos un viaje seguro y agradable.

Beoordeeld met 5 van de 5 sterren
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Antwoord van Insubuy

Thank you for your review! We're delighted to hear you had a wonderful experience with our service. Providing a simple and convenient way to compare and purchase travel insurance is what we're all about, and we're glad we could help.

We appreciate you choosing Insubuy and taking the time to share your feedback. Safe travels!

Beoordeeld met 5 van de 5 sterren

Easy to use and resubscribe for a…

Easy to use and resubscribe for a policy I had previously used.

5 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're happy to hear that you found it easy to purchase coverage again and renew a policy you've used before. Returning customers are the greatest compliment we can receive, and we're glad the process was familiar and convenient for you.

We appreciate your continued trust in Insubuy and thank you for choosing us for your travel insurance needs. Safe travels!

Beoordeeld met 5 van de 5 sterren

Affordable and reliable

Affordable and reliable

5 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're delighted to hear that you found the travel insurance coverage both affordable and reliable. Finding the right balance between cost and coverage is important when choosing a policy, and we're glad you had a positive experience.

We appreciate you choosing Insubuy for your travel insurance needs and thank you for taking the time to share your feedback. Safe travels!

Beoordeeld met 5 van de 5 sterren

Mia Bussing was great and helpful in…

Mia Bussing was great and helpful in answering questions. Definitely an asset to Insubuy! I hope the management sees this and gives recognition.

6 oktober 2026
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Antwoord van Insubuy

Thank you for taking the time to share your experience! We're thrilled to hear that Mia Bussing was so helpful in answering your questions and providing the support you needed. Clear, knowledgeable guidance can make a big difference when choosing travel insurance, and we're glad Mia made the process a positive one.

We'll be sure to pass along your kind words and recognition to Mia. Thank you for choosing Insubuy and for your thoughtful feedback. We truly appreciate your trust and support!

Beoordeeld met 3 van de 5 sterren

Easy application

Easy application. Cost is high.

5 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're glad to hear that the application process was easy to complete. We understand that cost is an important consideration when purchasing travel insurance, and many travelers take time to compare coverage options, benefits, and premiums to find the plan that best fits their needs and budget.

We appreciate your feedback and thank you for choosing Insubuy for your travel insurance needs. Safe travels!

Beoordeeld met 5 van de 5 sterren
Logo Insubuy

Antwoord van Insubuy

Thank you for your review! We're glad to hear that you found our website easy to navigate and were able to find great rates for your travel insurance needs. Having a simple way to compare plans and choose coverage with confidence is important when planning a trip.

We appreciate you choosing Insubuy and taking the time to share your experience. Safe travels!

Beoordeeld met 5 van de 5 sterren

Ryan was really helpful and willing to…

Ryan was really helpful and willing to explain things to me.

5 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're delighted to hear that Ryan was helpful and took the time to explain everything clearly. Choosing the right travel insurance can involve a lot of questions, so it's great to know he provided the guidance you needed.

We appreciate your trust in Insubuy and thank you for taking the time to share your experience. Safe travels!

Beoordeeld met 4 van de 5 sterren
Logo Insubuy

Antwoord van Insubuy

Thank you for your feedback. We appreciate you taking the time to share your experience. We're sorry to hear that the process was not as easy as you expected for seniors and non-native English speakers.

Making travel insurance information clear and accessible for all travelers is important, and feedback like yours helps us identify opportunities to improve. If you need assistance with a policy, our team would be happy to help.

Thank you for choosing Insubuy and for sharing your thoughts with us.

Beoordeeld met 5 van de 5 sterren

Good

Very easy to understand and helpful. Conversation with executive was good and satisfying with your policy

3 oktober 2026
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Antwoord van Insubuy

Thank you for your review! We're pleased to hear that you found the policy easy to understand and that your conversation with our representative was helpful and satisfying. Having clear information and friendly assistance can make choosing travel insurance much easier, and we're glad you had a positive experience.

Thank you for choosing Insubuy for your travel insurance needs. We appreciate your feedback and wish you safe travels!

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