I’ve been with this company for years. I’ve never had to use their services but feel confidently and adequately insured at a competitive rate. Annual renewal is quick and simple.
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Lees wat reviewers zeggen
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
Bedrijf heeft geantwoord
My phone call was answered promptly. The young lady who answered was most courteous and she was patient and understanding. I had a relatively complex problem which took about 15mins to sort out. This... Toon meer
Bedrijf heeft geantwoord
I was helped all the way through the online application process by Hillary on the phone. She was courteous, friendly and helpful. This is why I have rated you 5 stars. I don't feel I would have been... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Verzekeringsmaatschappij
- ook in
- Bedrijfsverzekeringsmaatschappij
- Persoonsverzekeringsmaatschappij
- Verzekeraar
Geschreven door het bedrijf
insurance.com.au is designed to simplify buying and managing insurance online, so finding the right policy is easy. Get on with life knowing you have quality cover all in one place. insurance.com.au offers Business, Travel, Pet and Health insurance, with more products coming soon! Go to insurance.com.au to get a quick and easy quote today or call our friendly support team on 1300 468 730. insurance. Done. Tick!
Contactgegevens
Level 2, 696 Bourke Street, 3000, Melbourne, Australië
- 1300 468 730
- support@insurance.com.au
- insurance.com.au
4,7
Uitstekend
2K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Prompt service!
13 augustus 2026
Antwoord van insurance.com.au
Hi Robert,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
promptness in replying and asking for…
promptness in replying and asking for for what they need
6 augustus 2026
Antwoord van insurance.com.au
Hi Agata,
Thank you for your feedback.
Providing clear, timely support is an important part of the service we strive to deliver at insurance.com.au. We're pleased to hear our team was able to assist you.
Very patient
Very patient, always gives reminders, even when I still miss the dates, helps me get current again, has been helpful when I need to add or remove devices, or treatments. 💯 good service always.
16 juli 2026
Review zonder uitnodiging
Antwoord van insurance.com.au
Hi there,
Thank you for your wonderful feedback.
We are pleased to hear our team has been able to support you over the years and make managing your policy as easy as possible. We appreciate your kind words and ongoing support of insurance.com.au.
Antwoord van insurance.com.au
Hi Marielle,
Thank you for the great review. We are glad to hear you had a positive experience with insurance.com.au.
Easy process and great price
Easy process to complete and competitive pricing meant they were the best pick!
10 augustus 2026
Antwoord van insurance.com.au
Hi Sarah,
Thank you for your great review. We're pleased to hear that the easy process and competitive pricing made us the right choice for you. We appreciate your support.
Antwoord van insurance.com.au
Hi Tony,
Thank you for your great review. We're pleased to hear Winalyn was able to provide the answers and support you needed.
So far all good
3 augustus 2026
Antwoord van insurance.com.au
Hi Marie-Claire,
Thank you for the review. We are glad to hear you had a good experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Rapiporn,
We’re pleased to know we could be there to support you when you needed us. We really appreciate your feedback.
Very helpful assistant
7 augustus 2026
Antwoord van insurance.com.au
Hi Mary,
Thank you for your review. We’re pleased to hear our team was able to assist you and provide the support you needed. We really appreciate you taking the time to share your feedback.
Very easy to make a insurance
6 augustus 2026
Antwoord van insurance.com.au
Hi Xuefeng,
Thank you for the great review! We are glad you had an easy experience with insurance.com.au.
The input screen is not very user…
The input screen is not very user friendly. Also, the absence of EFT & Bpay is not acceptable. I had to talk to a customer service officer for several minutes to convince that our company do deal with EFT and Bpay only for payments. we do not use and have Cr or Dr cards in the company name.
6 augustus 2026
Antwoord van insurance.com.au
Hi Guna,
Thank you for taking the time to share your feedback.
We're sorry to hear the process wasn't as straightforward as expected. We appreciate your comments and will share them with the relevant team as we continue to improve the customer experience.
Quick Response and excellent commitment
Quick Response, attention to details and commitment
4 augustus 2026
Antwoord van insurance.com.au
Hi there, Thank you for your review. We are pleased to hear our team delivered a prompt and attentive service.
Fast and efficient
4 augustus 2026
Antwoord van insurance.com.au
Hi there,
Thank you for your review. Providing fast and efficient service is something we strive for, so it's great to hear this was your experience.
Little bit of a convoluted process to…
Little bit of a convoluted process to make a notification regarding a potential complaint and having to work through brokers rather than the insurer though I respect you need adequate details. Solicitor was excellent
4 augustus 2026
Antwoord van insurance.com.au
Hi Eric,
Thank you for your feedback. We appreciate you taking the time to share your experience and are pleased to hear the solicitor provided excellent support. Your comments have been noted as we continue to review and improve our processes.
Antwoord van insurance.com.au
Hi Cynthia,
Thank you for the great review. We are glad you had a good experience with insurance.com.au.
Difficulty renewing
Difficulty renewing. Too many calls to remind me to renew. My other insurance companies (car, home, health) didn’t ’remind’ me with several call. Like I don’t know it’s due/lapsed! My business is with my professional association. Insurance House and a bi-product of that. I clearly can’t renew with insurance.
And it’s expensive! I would have thought that a partnership with my association would offer a better price. I’ll be looking elsewhere next year
29 juli 2026
Antwoord van insurance.com.au
Hi Lydia,
Thank you for taking the time to leave a review.
We are sorry to hear we didn't meet your expectations. Your feedback is important to us, and we'd appreciate the opportunity to better understand your experience. Please contact us on 1300 468 730 or support@insurance.com.au so we can assist you further.
Antwoord van insurance.com.au
Hi there,
Thank you for the great review. We are glad you had an easy experience with insurance.com.au.
Antwoord van insurance.com.au
Hi Charles, Thank you for your feedback. We're pleased to hear you found the process efficient and appreciate you taking the time to leave a review.
The quote process was simple…
The quote process was simple to understand and thorough for assessing my needs. My insurance documents came through quickly after purchasing.
26 juli 2026
Antwoord van insurance.com.au
Hi there,
Thank you for your review. We are glad you found the quote process straightforward and that your insurance documents arrived quickly. We appreciate you choosing insurance.com.au.
Excellent company
25 juli 2026
Antwoord van insurance.com.au
Hi Vlad,
Thank you for the great review. We are glad to hear you had an excellent experience with insurance.com.au.
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