I was pressured into signing this contract with usurious rates for a very long amount of time (48 months) & horrendous cancellation fees for commercial customers. The Rep said gas prices were go... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Caressa Devers was on point on every detail from hidden fees to kiliwatt per hour charges.Polite and courteous and professional would be the words to describe her. Thank you Integrity for having a HR... Toon meer
The key for us to remain with Integrity is reliable and immediate customer service. I can talk to the same people every time and get results. The company gives me good reliable prices and looks out fo... Toon meer
We worked with Eden Dean who made the whole process, start to finish, a breeze. We even added another location that was linked to a different energy company. She got all our sites moved over to one el... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
With more energy options available than ever, Integrity Energy is dedicated to providing customized, cost-effective solutions that suit the business needs of every customer. Where we began: Established in 2010 by Cleveland, Ohio natives Mike Naughton and Paul Nero, Integrity Energy was founded to provide businesses of all sizes with the best commercial electricity and natural gas rates available on the market. With over 40,000 customers served and relationships with over 30 leading suppliers, we’re able to secure some of the most competitive pricing across the country, allowing us to pass the savings along to our clients. As a leading energy broker in the United States, we pride ourselves on continually refining and improving our offerings and services to adapt in the ever-changing energy market. Our leadership team has over five decades of combined executive experience and continues to push the organization to new heights and advancements, with its most recent being the launch of online residential energy marketplace, PriceToCompare.com. Keeping businesses price protected through the unpredictable: Our goal is to make the unpredictable, predictable - at least when it comes to energy spending. Energy rates, and the variables that affect them, are often completely out of business owners’ hands. This can leave their bottom lines vulnerable to price hikes caused by natural disasters, seasonal demand increases, fuel shortages and so much more. Integrity Energy is passionate about protecting your business from unexpectedly high energy bills by finding, negotiating and providing the absolute best energy plans available. With our fully staffed account management department available 9:00 AM to 5:00 PM every weekday, and a dedicated renewal team constantly monitoring the market for your future contract options, we’ll make sure you’re always covered with a great rate, no matter what. Find the right commercial energy plan for your business today: The best way to avoid high energy bills is to plan ahead. Don’t wait for the next energy market swing when price protection is just three simple steps away: 1. Request a quote 2. Review your energy plan options 3. Get long-term energy price protection for your business. Get started by requesting a commercial energy quote online today.
Contactgegevens
5711 Grant Ave, 44105-5605, Cleveland, Verenigde Staten
- (216) 420-9700
- integrityenergy.com
4,5
Uitstekend
416 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Thanks for great service
1 december 2023
Terrific Experience
Representative Wendy Pearlman was very knowledgeable, and provided the necessary to make an informed decision. She made signing with Integrity Energy quick and easy.
1 december 2023
Misled by representative
The representative told me that she could get me out of my current contract. Then I find out that the current contract company was going to charge me over $2,400 for cancelling too soon. I had to get with Direct Energy to get the new contract withdrawn and send an email explaining what happened to request the withdrawal fee waived. It was a mess!
1 december 2023
Antwoord van Integrity Energy
Thank you for your feedback and taking our call to resolve the issue. We have worked with all parties involved to make sure you stay with your current supplier and all fees have been waived. We appreciate your business and look forward to working with you in the future.
I am so grateful to have someone that…
I am so grateful to have someone that reaches out to us to help manage our utility needs. But the process is confusing for me :-)
1 december 2023
Always friendly and willing to go the…
Always friendly and willing to go the extra mile. Very knowledgeable.
1 december 2023
They keep calling my business
They keep calling my business, trying to get us to change electric providers. This has been going on for years. When they call today I asked to be removed from their calling list, the jack**s on the phone keep saying 'there is no calling list'. If there is no calling list, how did he find my number and call me? They have called over and over and in the past sent people to my business to try to cajole me into paying higher electric rates. My local town has aggregated of electric server and we have the lowest rates that I have found. They need to stop calling me!
****** Update 11/29/2023 ******
They contacted me to say that they had removed me from their contact list (something that does not exist according to the person who contacted me yesterday.) The company should also publicly commit to retraining their employees and promise to add any customers to their internal do not call list when they are contacted by one of their salespeople. It should not take filing complaint with the BBB and Trustpilot to be removed from their calling list. There are hundreds of complaints on the BBB, Google, Trust Pilot and many other sites complaining about repeated calls and abusive sales representatives.
27 november 2023
Review zonder uitnodiging
Antwoord van Integrity Energy
We apologize for the inconvenience. Our verification department has added the number provided to our DNC list. You will no longer receive calls from Integrity Energy. Again, we apologize for the inconvenience.
Great service
20 november 2023
So far I am very please.
19 november 2023
Integrity is always ahead of the game
Integrity is always ahead of the game. They let me know way ahead of time of coming changes, price hikes and price reductions.
19 november 2023
Great Customer Service
Integrity helped us get our business service switched to new provider with ease. Listened to our issued and helped us find the right provider and switched within days. Dorothy was wonderful!
19 november 2023
Danielle was very knowledgeable and…
Danielle was very knowledgeable and helpful! The help that we received from Integrity Energy made the process of finding a new provider so easy and saved our staff a lot of time. Danielle compared different rates and different providers and gave us the best deal from all the options and of course we were able to choose as well. We are looking forward to working with integrity in the future for all our needs. They offer a peace of mind in knowing that we can call them whenever we have questions or need help.
17 november 2023
The phone call I received was…
The phone call I received was informative. The person on the phone was courteous and personable.
12 november 2023
Our rep was extremely professional
Our rep was extremely polite, helpful, and determined to support our needs. Job well done!
11 november 2023
Friendly and efficient
Friendly and efficient. Locked in a competitive rate for the next 5 years.
10 november 2023
The sales person looked at various…
The sales person looked at various energy companies for the best rate. Processing paperwork went smoothly and expeditiously.
11 november 2023
The individual help and concern from…
The individual help and concern from your represenatives.
9 november 2023
Katrina Carr is so helpful. Thank you to Katrins for all her help. She has made a stressful situation so very easy. Whenever I have a question she is so qiuvk to help and answer
Thank you for Katrina Carr. She has been so very helpful. Katrina has made a stressful process easy and quick. Whenever I have questions, Katrina has always been able to help me. Thank you, Katrina, you are the best!!!
8 november 2023
Review zonder uitnodiging
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.