InterExchange Reviews 

480
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I work as a cabin leader on a camp. It was an amazing adventure were i was able o overcome lots of challenges even the burocratical ones. Interexchange help me with some problems i had with my visa an... Toon meer

Beoordeeld met 5 van de 5 sterren

As a fellow Jamaican who participated in the camp program 2026 and was a first timer traveling to the United States, InterExchange made that POSSIBLE. They are a 100% responsive and reliable. Th... Toon meer

Beoordeeld met 4 van de 5 sterren

I really appreciate your consistent communication with me before and during camp. I like the introduction that you gave me to this, and I feel so honoured to have been part of the program. Althought... Toon meer

Beoordeeld met 5 van de 5 sterren

Great Service! This is the second time I am applying for the exchange programme in the USA from South Africa, but the first time doing it directly through InterExchange. Their staff are friendly, hel... Toon meer

Bedrijfsgegevens

  1. Organisatie van buitenlandse uitwisselingsstudenten
  2. ook in
  3. Non-profitorganisatie

Geschreven door het bedrijf

InterExchange is a non-profit organization and a J-1 visa sponsor designated by the US Department of State.


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

480 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 2 weken

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4,7

Alle reviews

(480)

59 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

As a fellow Jamaican who participated…

As a fellow Jamaican who participated in the camp program 2026 and was a first timer traveling to the United States, InterExchange made that POSSIBLE.
They are a 100% responsive and reliable.
They were with me every step of the journey before and during my time at camp.
I had an amazing summer 2026 and i also got the privilege to see some of my family who I haven’t seen in a decade..
I am looking forward to summer 2027🎉🙏
#I AM GRATEFUL BEYOND MEASURES#

27 juni 2026
Beoordeeld met 3 van de 5 sterren

Feedback on my summer camp experience at Cradle Beach Camp

Dear InterExchange Program Administrators,

When I first learned about this program, I expected it to be a welcoming cultural exchange opportunity for international participants to experience American culture. Unfortunately, my overall experience at the camp was extremely poor, and looking back, it remains a terrible experience. This experience has made me hesitant to join similar camp programs in the United States for a long time, and I will not recommend Cradle Beach Camp to others. I still believe in the value of international cultural exchange and would encourage people to join well-run exchange programs, but I cannot recommend this camp, as it fails to deliver the cultural engagement promised to international participants.

My main concerns are outlined below.

First, the camp appeared to treat international staff as cheap labor. Within the same working hours, international employees were assigned far more and heavier workloads compared to local staff. For example, the physically demanding Yellow Hat work was almost exclusively allocated to international workers. Meanwhile, domestic staff would hide to take breaks, and faced no disciplinary consequences even when caught by supervisors. On top of this, our hourly wages were lower than those of local employees.

Second, there was significant unfairness in camp policies and enforcement. The camp rules were strictly enforced for international staff, while local employees were not held to the same standards. For housing, for example, everyone was supposed to stay in their assigned rooms, yet many local employees freely moved around and occupied other accommodations.

Third, our direct supervisor Gabe offered no meaningful support when international staff faced unfair treatment.
There was another camp administrator who was willing to actively help me with my concerns. However, all final decisions rested with Gabe and leadership above him. My concerns were passed to Gabe and then stalled, with no follow-up response.

After I left the camp early, I contacted Gabe again to report hostile behaviour from some local employees. Gabe responded that since I had already departed, there was nothing left to discuss. He also stated that if an issue could not be resolved at his level, I could escalate all the way to the CEO. Nevertheless, other international staff had already bypassed him to contact the CEO directly, and their grievances resulted in almost no tangible changes, showing that this escalation route had limited practical effect.

Fourth, structured cultural exchange activities were severely lacking. While living alongside Americans allowed me to casually observe everyday American life, the camp organised very few intentional cultural exchange events. There was only one staff appreciation meal, which was simply a group dinner with little meaningful interaction.

The camp arranged group trips to the supermarket, but this was largely a practical necessity rather than cultural programming. The camp location was remote with almost no public transit. Without camp-provided transportation, we would have to rely on expensive Uber rides to reach town.

The only full-day organised trip was to Niagara Falls, departing in the morning and returning at night. All other outings lasted less than two hours, with rushed schedules and a disappointing experience.

In summary, weak administrative management, unequal treatment of staff, and unresponsive leadership combined to create a terrible program experience. For these reasons, I ended my participation one week ahead of schedule.

I hope InterExchange will strengthen pre-screening and ongoing oversight of its partner camps to prevent future international exchange participants from encountering similar hardships.

Sincerely,
zhen

29 september 2026
Beoordeeld met 4 van de 5 sterren

Buena gestión y seguimiento

Siempre han estado al pendiente y recordándome las fechas importantes, tienen muy buena resolución de dudas e inconvenientes. Excelente comunicación e información con respecto a la empresa a la que accedas.

29 september 2026
Beoordeeld met 4 van de 5 sterren

Thank you

I really appreciate your consistent communication with me before and during camp. I like the introduction that you gave me to this, and I feel so honoured to have been part of the program.
Althought, the visa cost and the wage for the exchange program could be way better
Thank you for the experience, keep making a lot of dreams possible.

29 september 2026
Beoordeeld met 5 van de 5 sterren

Summer Camp Counselor

10/10 happy with all the help

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Thank you, Camila! A 10/10 makes our day. We're so glad our team could help you on your summer camp journey.

Beoordeeld met 5 van de 5 sterren

Best experience in my life

They support you in everything, and every dude you have they resolve it

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Thank you, Fabian! We're happy we could answer your questions and support you along the way. It means a lot to be part of the best experience of your life.

Beoordeeld met 5 van de 5 sterren

Interexchange Support

Interexchange was always checking on me

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Thanks so much, Sebastian! Checking in on our participants is one of the most important parts of our work. We're glad you felt supported.

Beoordeeld met 5 van de 5 sterren

Great agency

I liked the application process it wasn’t difficult to understand and too complicated to complete.

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Thank you, Cordaina! We work hard to keep the application clear and simple, so we're glad it was easy for you to complete.

Beoordeeld met 5 van de 5 sterren

My experience was greatful because I…

My experience was greatful because I could know wonderful people, a new culture and learn more about English Language thou.

8 juni 2026
Logo InterExchange

Antwoord van InterExchange

Thank you, Caroline! Meeting wonderful people, learning a new culture, and practicing your English is what exchange is all about. We're so happy you had this experience.

Beoordeeld met 5 van de 5 sterren

Good experience overall

Everyone was very professional and helpful regarding any questions I had. InterExchange also sent out information beforehand which helped lessen any nerves I had.

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Thank you, Marcelle! Feeling nervous before a big trip is normal, and we're glad our information helped you feel more ready. We appreciate your kind words.

Beoordeeld met 3 van de 5 sterren

More patience and communication could…

More patience and communication could be considered from customer service representatives.

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Hi Natalee, thank you for your honest feedback. We want every participant to feel heard and supported, and we'll share your comments with our team. If you'd like to tell us more, please reach out to us any time.

Beoordeeld met 5 van de 5 sterren

The best

The best. I've used them for 6 years. Always amazing! Thank you for everything.

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Six years! Thank you, Patricio. We're grateful for your trust and loyalty.

Beoordeeld met 5 van de 5 sterren

the company was always very attentive and supportive

From my perspective, I felt that the company was always very attentive and supportive. I had a small issue during the process, and they responded and resolved it very quickly. I really appreciated the follow-up and how promptly they addressed my concerns. I also found the information they provided to be very relevant, clear, and helpful throughout the process.

29 september 2026
Logo InterExchange

Antwoord van InterExchange

Thank you, Camila! We're glad we could fix your issue quickly and that our information was clear and helpful. Thank you for taking the time to share this.

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