InterRailingPackages Reviews 

338
TrustScore 5 uit 5

4,8

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Beoordeeld met 5 van de 5 sterren

I reccommend using the company to book your interrailing trip as it makes the trip stress free not having to worry about sorting out train journeys or finding hostels etc. It also meant if there was a... Toon meer

Beoordeeld met 5 van de 5 sterren

Interrailing packages were incredible at helping us organise our Italy trip! Their staff were very helpful and re assuring. Little things like our accommodation and train journeys were all organised a... Toon meer

Beoordeeld met 5 van de 5 sterren

We decided to use Interrailing packages to book our holiday to save us time. They did a fabulous job of booking trains at time we preferred and hotels that were perfect. The accommodation was dif... Toon meer

Beoordeeld met 4 van de 5 sterren

This company does well at responding quickly. Whether that’s through email or phone call. When you’re on the trip they are good at making quick adjustments fast. The app however is slow, and sometimes... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Touroperator
  2. Organisator van sightseeingtours
  3. Excursiebedrijf
  4. Reisbureau
  5. Reiszoekmachine

Informatie afkomstig van verschillende externe bronnen

Provider of high quality Interrailing Packages, covering everything from train to hostel. Watch for top tips for #interrailingpackages #interrail #interrailing


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

338 reviews

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4,8

Alle reviews

(338)

66 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

An excellent holiday

An excellent holiday. Booking and travel allowance brilliant. Contacted early when train was changed. Cannot fault their help and whole service. Truly excellent

27 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Ireland Trip

For our trip around Ireland, InterRailing booked our hotels as well as our public transport (trains and coaches). The hotels were excellent—mostly 3-star with the occasional 4-star treat. We encountered no problems with our various train and coach connections as the tickets were flexible, and we were provided with very clear instructions about departure times and the locations of stations, etc. Hence, my 5-star review.

10 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Interrailing packages

Interrailing packages were really easy to use when booking our trip, travel information was easy to access and activity ideas were also really helpful. The trains booked were easy to find and use making the whole experience stress free. Our hostels that we booked were easy to check in at and were well located, a small issue at one of our hostels was easily fixed by the company keeping the trip stress-free. I would recommend using InterRailingPackages for a stress-free and exciting trip.

23 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Super experience

Everything worked really well. Help was available during the booking process and customisation was easy. The Apps, once set up, were easy to use and were well laid out and easily accessible. Trip was marvellous, Switzerland was memorable and beautiful. Do not miss taking the Gorngorat Cog Railway from Zermatt up to the Matterhorn Summit. We walked down between a few stations and that was fabulous. Walks round St Moritz and Environs were also great. On next trip I'll be more productive proactive regarding timings and accommodation some could have been better.

20 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Would absolutely highly recommend this…

Would absolutely highly recommend this company, we had a fantastic trip to Switzerland and we loved it Everything was simple and easy to book. The train journeys were wonderful and hotels were very good. App was very easy to use which had everything you needed to hand.

6 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Truly a remarkable, seamless experience

Truly a remarkable experience. I used Interrailing Packages based on a friend's recommendation, and they made it so easy. I created a custom trip, did everything over email, and the experience of booking was seamless AND the trip itself was incredibly fun, memorable and equally seamless. We LOVED their hotel choices: small, boutique hotels that we would not have chosen, close to center of each city and train stations to minimize transit. I am definitely going to use them again for our next European train/city adventure!

12 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

City Slickers

InterrailingPackages made our adventures so simple. All information being on one simple easy to use app, and the team being highly responsive to emails made the whole experience straightforward.
The City Slickers package was perfect for us, really fast paced and exciting, enabling us to see so much in a relatively short time. I could not recommend this enough for people who are up for a fast paced adventure.
Accommodation and train times worked for us, and the team were happy to switch a train for us with a very short transfer window. Hotels were ideal and suited our needs.
Thank you for an unforgettable holiday!

2 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Interrail Revisited 1987 to 2026

We had a bespoke route planned for us, all the train bookings and reservations were managed for us, as well as the Hotels.

The booking process was easy and the team were very helpful in making any changes we requested.

Once the booking was completed the team completed 2 apps for our interrail pass and our Itinerary.

We had once cancelled train and one train impacted by a strike, both times these were resolved to our satisfaction.

1 juni 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Eastern Europe Experience …

The trip was perfectly organized logistically and geographically. The hotels were located in central locations. The app put everything in one place for easy access
The issue i had withe euro rail was quickly resolved by Lisa.

18 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

We had a wonderful 10 day trip around…

We had a wonderful 10 day trip around Italy, thank you! Our hotels were all conveniently located near city centers and train stations. Thank you for the resources to plan all of our fun activities and tours. Wonderful and beautiful trip!

23 mei 2026
Review zonder uitnodiging
Beoordeeld met 3 van de 5 sterren

No help when issues come up

Once I confirmed and paid the down payment the correspondence was poor. Before booking there were emails regularly wanting me to book. Once I booked not much help. I had an issue setting up my train tickets. I reached out and received no help. I had to figure it out on my own. Interrailing could do a better job of explaining travel on trains in Europe.
When I did have a problem at a hotel that was unstaffed I called the emergency number. I was not told in advance that this hotel was unstaffed and that I would need a code to get into the building. I was in the rain, cold with my luggage and find out at 10am that I couldn’t get into the unstaffed hotel until 3 pm. When I called all they said was we apologize but there’s nothing we can do. The day was wasted. I couldn’t go sightseeing or do anything. At one time when I called in I was hung up on and told nothing we can do about it. The hotel itself had a phone number but no one would answer. InterRailing couldn’t get them to answer the phone. I did get an apology email the next day. The same thing was repeated we get no complaints about this hotel.
There was a problem with a wrong train, when I called the 24 hour number I was given the wrong information. Thankfully I received help from locals and the train station to get things corrected.
The only two things I requested when I booked 3 star hotels was a lift and air conditioner. The last 3 hotels had no air conditioning in 88 degree weather.
Most of the hotels were nice, clean and good locations.
Interrailing was not helpful with issues.

19 mei 2026
Review zonder uitnodiging
Logo InterRailingPackages

Antwoord van InterRailingPackages

Hi Mary,

Thank you for taking the time to share your feedback. We genuinely regret that your trip did not meet the standard you expected, and we'd like to respectfully address the points raised, as the account provided differs significantly from our records.

On pre- and post-booking correspondence: Our email logs show a balanced exchange prior to booking — you sent 11 emails and we responded with 13, the two additional being follow-ups on updated quotes you had requested. Following your booking, we proactively sent 5 emails, including detailed instructions covering your rail pass activation, seat reservations, and travel guidance. We received 1 email from you post-booking, which was responded to promptly. We take communication seriously and the record reflects that.

On the hotel check-in issue: The property in question is a self-service hotel, and like the vast majority of self-check-in accommodations across Europe, check-in opens at 3pm. You arrived at 10am expecting immediate access, which unfortunately is not how these properties operate. When you contacted us, we issued the standard access instructions in line with our procedures and — importantly — we offered to cover the cost of secure luggage storage at a facility just 7 minutes away, so your day in the city would not be lost. That offer was declined. At no point did we tell you "there's nothing we can do." We would never dismiss a client in that manner, and our call records reflect the support that was offered.

On the train issue: Our records show you contacted us after boarding an incorrect train, having acted on advice from locals at the station. We then advised the correct onward connection, which you followed successfully. We're a little puzzled by the version of events presented here, as it doesn't align with the conversation we had at the time.

On air conditioning: All hotels booked on your itinerary do have air conditioning — this is verifiable on each property's listing. However, you travelled during May 2026, when much of Europe was in the grip of an unseasonal heatwave, with temperatures well above historical norms. European hotel cooling systems are calibrated for typical conditions, and during extreme weather events even functioning A/C can struggle to bring rooms down to North American comfort levels. This was a continent-wide challenge during your travel window, widely reported in the press, and unfortunately outside any tour operator's control.

We're pleased you found the majority of the hotels clean, well-located, and to a good standard, and we're glad the locals and station staff were able to assist when the train mix-up occurred. We always welcome honest feedback and use it to refine our service — but we also feel it's important, for the benefit of future travellers reading this, to present the facts as they actually unfolded.

Wishing you safe travels in the future.

Beoordeeld met 4 van de 5 sterren

First interrailing trip

This was the first time that I have ever been on a trip to multiple places, and when we’re planning the company we’re very good with making suggestions of where to visit and booking day trips for us, and it felt easy leaving the company to book flights and accommodation for us.

We did have some slight issues with the Tineri app which kept crashing when we attempted to get our tickets, but this was solved by just screenshotting pictures of our travel tickets when the app did load and keeping them saved in a folder on our phones.

I would definitely use the company again for another trip, and have already recommended to other friends.

21 mei 2026
Review zonder uitnodiging
Logo InterRailingPackages

Antwoord van InterRailingPackages

Thank you so much for your lovely review! We’re delighted to hear that, as your first multi-destination trip, you found the planning process easy and felt confident leaving the flights, accommodation and day trips in our hands. We’re especially pleased that our suggestions helped you make the most of the destinations you visited.

We’re sorry to hear you experienced some issues with the Tineri app crashing when accessing your tickets. We’re glad you found a practical workaround by saving screenshots of your tickets, although we appreciate that this shouldn’t have been necessary and we’ll certainly take your feedback on board.

It’s fantastic to hear that you would use us again and have already recommended us to your friends. Thank you for choosing us for your first multi-destination adventure, and we hope to help you plan many more trips in the future!

Beoordeeld met 4 van de 5 sterren

Stress free travel

Excellent app with all information tickets and hotel bookings on it as well as suggestions of what to do / see at each location.Our holiday was 6 cities in 14 days Hotels selected where great.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

2026 Euro Trip

I was looking to rail through Europe and started planning a trip when about halfway through discovered your company. I was somewhat nervous about your product, not being in direct control of train times and hotels. At the end of the trip though I feel you guys did a great job at a reasonable price. I’m sure between me and Dena we bragged about your company more than 30 times during our trip to many who had planned their own trip.
A couple items that I think would enhance your service if possible would be to select all the hotels after the deposit but before the final payment. Check my train class before rebooking, as I did have a train delay that required your help, but you rebooked with seats in a lower class car. Also many directions from the train station start with “when you leave the station”. Many stations have 2 to 4 exits, and this causes some confusion, My phone has a compass, maybe giving me that info could help solve this.

Thanks again for your help in making this a great trip, Joe (Donald Goeckner)

12 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

5th journey booked through Interrailing packages.

This was the fifth time using Interrailing packages. And just like the other four times, everything went very smoothly.
The hotels, were very nice boutique level hotels. They were in perfect locations, close to all the sites and very close to the train stations. The step-by-step instructions in the Tinery app made navigating my journey very easy!
The Swiss Alpine dream package should be on everyone’s bucket list. There is always somebody in the Interrailing office to answer the phone if there are any issues during your journey.
I highly recommend using Interrailing packages.
I can’t wait to plan my sixth journey with them.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Eastern Tracks with flights.

This is my third trip with the guys at Interrailing Packages. Prague, Krakow & Budapest with flights included this time. Can't fault them on the way all organised and the communication was A1. All went smoothly and no hitches, highly recommend this company for Interrailing trips with accommodation.

14 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great service

Our Interrail agent was very patient and planned our trip exactly to our needs. She presented all the options and gave some priceless advice. The app worked flawlessly. First class service all around and a great holiday as well. Thank you guys.

5 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

This was the most epic amazing trip

This was the most epic amazing trip. InterRailing was there for every question, update, and mishap. We had been planning for over a year and just came home!
They helped us plan. They sent updates on forms to be filled out. When we missed a train due to construction they were right there to schedule a new one! 100% recommend.

22 april 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

The trip was fantastic!

The trip was fantastic!! The hotels were all very nice hotels and in good locations. The service provided by Interrailing was great! They were very helpful and answered messages and questions quickly. I would definitely book with Interrailing again!

26 april 2026
Review zonder uitnodiging

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