Ivy Palmer Live-in Care Reviews 

Holiday was enjoyed , damage to mat in caravan as user had electric chair , carers didn't take photographic evidence , so lost £100 deposit , otherwise was a nice holiday , if very expensive !

We were all very impressed with this company.
All the staff are very friendly, supportive and helpful.
It's great to feel safe in the knowledge that my dad has the support all the time with leading his life and doesn't have to move out of his house where he is happiest

This company has a great support network I have worked for this company for almost two years

IP employs really caring individuals who take the time to get to know their clients, listen to their needs and provide great service. They respect the client's home and build good relationships to become a good companion as well as a carer.

Mum is safe and looked after in her own home which is how she would want it. She can be difficult with advance dementia but the carers see to her needs in spite of this.

My parents have had live-in carers from Ivy Palmer for about the past 6 months. The first one was organised by Monday when an urgent need for care arose on the Friday. All the carers have been lovely people providing a consistently high standard of care, and the office staff have been helpful and accomodating when changes of circumstance have arisen. Only once was there a slight gap in care when one carer had travel problems. I would have no hesitation in recommending Ivy Palmer to anyone looking for live-in care!

Working with Ivy Palmer has been a good experience for me. The families I worked with so far we're very nice people to work with and more so the patients I looked after all requiring different forms of care and support. I am hoping to work with the agency for a long time to come.

Ivy Palmer Live-in Care is the best company to work for, they care for their staff and the service users. They're reliable and very professional.
The management and staff team are attentive and very supportive.

A great place to work, all staff members care about you and your client.

Please, dear company, please, explain to your clients that we - the live-in carers - are there to work 12 hours with 2 hours rest during time of our choice! We are NOT providing care 24/7! Its impossible! And its against the law!

Just dreadful - was sent a very incompetent carer who we have now reported to the police

Fast and impressive response.
After a sudden development I first contacted Sue on a Friday morning needing a new live in carer to start that Sunday, 48 hours later. She asked for half an hour to make some calls, and came back with two people available to help. Amazing.

An excellent carer, dream come true for our parents. It's as if a long lost daughter has returned.

I have found the kindness and understanding of this agency wonderful. The carer has provided companionship, good cooking, and help when needed. Sue who took my call is so personable and friendly, I immediately felt at ease. I highly recommend. Thank you.

Ivy Palmer Care were responsive and offered a choice of live-in carers. We were able to choose a very experienced lady who was able to start within 3 days. Communication has been good and regular, and we're happy that Dad is in good hands in his own home.

Shireen from Ivy Palmer has been a star from the start. We rang before Christmas desperate for a carer as my dad was let out of hospital, she found one instantly and we have had great care ever-since. The situation is always changing and the team are super flexible and understanding.

The two carers we have had have been just what my dad has needed to push him towards a more independent life

A very quick and efficient service. We were matched with a suitable carer for my father in law and he started looking after him the next week. So far so good!