Iqrise Reviews 

Antwoord van Iqrise

1 apr 2026

Hello Lachlan,

We have received your feedback and take your allegations extremely seriously. We sincerely regret the frustration and the impression that our service model was not transparent. We want to resolve this situation immediately to demonstrate our integrity as a professional service provider.

Clarification of Our Service and the Trial Period
iqrise.co is a private platform providing comprehensive administrative assistance and digital tools. To allow users to explore our full ecosystem (including document verification, priority support, and our library of professional templates), we offer an initial trial period for a symbolic fee.

As stated on our payment pages and in our terms of service, this trial provides full access to our premium features. If not canceled within the specified timeframe, a recurring monthly subscription of £49.70 is activated. We hear your feedback regarding the difficulty in locating the cancellation option on our website, and we are currently updating our interface to make this process more intuitive for our users.

Immediate Actions for Your Satisfaction:

Full Refund of the £49.70 Charge: To prove our good faith and ensure you are not out of pocket, we have today processed a full refund of the subscription fee to your original payment method. The funds should appear back in your account within a few business days, depending on your bank's processing times.

Manual Account Deactivation: We have manually verified and permanently canceled any subscription associated with your account. We guarantee that no further charges will be attempted by our platform.

Support Accessibility: We have confirmed that your account is now fully closed, and no further action with your bank regarding our specific merchant ID should be necessary.

We hope this rapid and total resolution proves that we are a legitimate business committed to fair consumer relations. If this solution meets your expectations, we would be grateful if you would reconsider your rating to reflect the responsiveness of our dispute management team.

Our team remains at your full disposal for any further confirmation:

📧 Support Email: contact@iqrise.co

📞 Direct Line: +33 1 88 31 65 95 (Monday–Friday, 9:00 AM – 6:00 PM)

Sincerely,

Customer Relations Management
iqrise.co

Antwoord van Iqrise

1 apr 2026

Hello Mr. Mitchell,

We have received your feedback and take your concerns regarding the clarity of our trial very seriously. We sincerely regret the frustration caused by the transition from the initial fee to the subscription. It is never our intention to mislead our users, and we want to resolve this situation immediately to demonstrate our integrity.

Clarification of Our Service and the 24-Hour Trial
iqrise.co is a private platform providing comprehensive administrative assistance and intellectual assessment tools. To allow users to explore our full ecosystem (including document verification, priority support, and our library of professional templates), we offer an initial 24-hour trial period for a symbolic fee of £0.50.

As outlined on our payment pages and in our terms of service, this trial provides full access to our premium features. If not canceled within that 24-hour window, a monthly subscription of £45 is activated. We hear your feedback clearly regarding the perception that the 50p was a one-off payment for a single test, and we are working to make this distinction even more prominent for our users.

Immediate Actions for Your Satisfaction:

Full Refund of the £45 Charge: To prove our good faith and ensure you are not out of pocket, we have today processed a full refund of the subscription fee to your original payment method. The funds should appear in your account within a few business days, depending on your bank's processing times.

Manual Account Deactivation: We have manually verified and permanently canceled any subscription associated with your account. We guarantee that no further charges will be attempted by our platform.

Direct Support: We have updated our records to ensure your case is fully resolved.

We hope this rapid and total resolution proves that we are a legitimate business committed to fair consumer relations. If this solution meets your expectations, we would be grateful if you would reconsider your rating to reflect the responsiveness of our dispute management team.

Our team remains at your full disposal for any further confirmation:

📧 Support Email: contact@iqrise.co

📞 Direct Line: +33 1 88 31 65 95 (Monday–Friday, 9:00 AM – 6:00 PM)

Sincerely,

Customer Relations Management
iqrise.co

Antwoord van Iqrise

1 apr 2026

Hello,

We have received your feedback and take your allegations very seriously. We sincerely regret the frustration and the impression that our service was not transparent. We want to resolve this situation immediately to demonstrate our integrity as a professional service provider.

Clarification of Our Service Model
iqrise.co is a private platform providing administrative assistance, intellectual assessment tools, and access to a library of professional templates. To allow users to discover our ecosystem, we offer an initial 24-hour trial period for a symbolic price (approx. €0.50). As stated on our payment pages and in our terms of service, if the trial is not canceled within this timeframe, a monthly subscription of €50 is activated for continued access to our premium features and support.

Immediate Actions for Your Satisfaction:

Full Refund of All Subscription Charges: To prove our good faith and ensure you are not out of pocket, we have today processed a full refund of all €50 charges to your original payment method. You should see these funds back in your account within a few business days, depending on your bank's processing times.

Manual Account Deactivation: We have manually verified and permanently canceled any subscription associated with your account. We guarantee that no further charges will be attempted by our platform.

Support Audit: We appreciate your feedback regarding the "scam" perception. We are constantly working to make our subscription terms even more visible to avoid any surprises for our users.

We hope this rapid and total resolution proves that we are a legitimate business committed to consumer satisfaction. If this solution meets your expectations, we would be grateful if you would reconsider your rating to reflect the responsiveness of our dispute management team.

Our team remains at your full disposal for any further confirmation:

📧 Support Email: contact@iqrise.co

📞 Direct Line: +33 1 88 31 65 95 (Monday–Friday, 9:00 AM – 6:00 PM)

Sincerely,

Customer Relations Management
iqrise.co

Antwoord van Iqrise

1 apr 2026

Hola David,

Lamentamos sinceramente la mala experiencia y la preocupación que esto le ha causado, especialmente el haber tenido que anular su tarjeta de crédito. Queremos aclarar la situación de inmediato y demostrar nuestra total transparencia y buena fe.

Aclaración sobre nuestro periodo de prueba
iqrise.co es una plataforma privada de asistencia administrativa y gestión de documentos. Para que los usuarios conozcan nuestros servicios (verificación de documentos, soporte prioritario y modelos administrativos), ofrecemos un periodo de prueba inicial de 24 horas por un precio simbólico de 0,50 €. Tal como se indica en nuestras páginas de pago y términos de servicio, si la suscripción no se cancela dentro de ese plazo, se activa el acceso completo con un coste de 50 €.

Acciones inmediatas para su tranquilidad:

Reembolso Íntegro: Si el cargo de 50 € llegó a completarse antes del bloqueo de su tarjeta, hemos procesado hoy mismo el reembolso total a su cuenta. Verá el abono en unos días hábiles, dependiendo de su entidad bancaria.

Cancelación Manual: Hemos cancelado y cerrado definitivamente cualquier suscripción asociada a sus datos en nuestro sistema. Le garantizamos que no se realizará ningún otro intento de cobro por nuestra parte.

Seguridad Bancaria: Entendemos que haya seguido los protocolos de su banco por precaución. Queremos asegurarle que somos una empresa legítima y que no existe ningún uso fraudulento de sus datos más allá del servicio de suscripción descrito.

Esperamos que esta resolución rápida y clara solucione el inconveniente. Si estas medidas son de su satisfacción, le agradeceríamos que reconsiderara su valoración para reflejar la eficacia de nuestro servicio de atención al cliente en la gestión de incidencias.

Nuestro equipo queda a su entera disposición para cualquier confirmación por escrito:

📧 Correo de soporte: contact@iqrise.co

📞 Línea directa: +33 1 88 31 65 95 (Lunes a viernes, de 9:00 a 18:00)

Atentamente,

La Dirección de Relación con el Cliente
iqrise.co

Antwoord van Iqrise

1 apr 2026

Bonjour Stivel,

Nous avons pris connaissance de votre message avec la plus grande attention. Nous regrettons sincèrement que la structure de notre offre ait suscité une telle frustration et que votre échange avec notre support n'ait pas reflété l'empathie que nous exigeons de nos équipes. Le terme "limite" ne correspond pas à nos standards, et nous tenons à clarifier la situation immédiatement.

Transparence sur notre offre d'essai
iqrise.co est une plateforme privée d'accompagnement administratif. Pour permettre de découvrir l'ensemble de nos services (vérification humaine de documents, stockage sécurisé et modèles de courriers), nous proposons effectivement une période d'essai initiale de 24 heures à un tarif symbolique (0,50 €). Conformément aux conditions indiquées sur nos pages de paiement, si le service n'est pas résilié durant ce délai, un abonnement de 50 € est activé. Nous prenons note de votre remarque sur la lisibilité de cette information et travaillons continuellement à rendre nos tarifs encore plus explicites.

Actions immédiates pour votre entière satisfaction :

Remboursement Intégral : Pour démontrer notre totale bonne foi et parce que nous ne souhaitons pas que vous restiez sur cette expérience négative, nous avons procédé aujourd'hui au remboursement des 50 € sur votre mode de paiement d'origine. Les fonds apparaîtront sur votre compte sous quelques jours ouvrés.

Clôture Définitive du Compte : Votre abonnement a été manuellement résilié par nos soins. Nous vous garantissons formellement qu'aucun autre prélèvement ne sera effectué à l'avenir.

Qualité de Service : Votre retour concernant l'accueil de notre service client a été transmis à la direction pour une action corrective immédiate. L'écoute et l'accompagnement sont nos priorités.

Nous espérons que cette résolution rapide et sans équivoque prouve notre intégrité. Si cette solution répond à vos attentes, nous vous serions reconnaissants de bien vouloir reconsidérer votre évaluation pour refléter la réactivité de notre service de gestion des litiges.

Notre équipe reste à votre entière disposition pour toute confirmation :

📧 Support client : contact@iqrise.co

📞 Ligne directe : +33 1 88 31 65 95 (du lundi au vendredi, de 9h à 18h)

Cordialement,

La Direction de la Relation Client
iqrise.co

Antwoord van Iqrise

22 okt 2025

Hello,

We’re sorry to hear about your experience. Please know that IQRise offers a trial period, so every user can safely test the service before any subscription commitment. We strive to make all information regarding subscriptions clear and transparent.

For any questions or to review your subscription, our support team is available to help: 📞 +33 1 88 31 65 95 (Monday – Friday: 9:00 – 18:00) or 📧 contact@iqrise.co


Your satisfaction is our priority, and we will do our best to resolve this issue quickly.

Antwoord van Iqrise

22 okt 2025

Hello Ian,

We are very sorry to hear about this experience. Please note that IQRise offers a trial period, allowing users to safely test the service before any commitment. We always strive to provide clear information about all charges and subscriptions.

To resolve this issue promptly, please contact our support team directly: 📞 +33 1 88 31 65 95 (Monday – Friday: 9:00 – 18:00) or 📧 contact@iqrise.co


Your satisfaction is our priority, and we will do everything possible to clarify and resolve this matter.