Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Looking for some apothecary style handles to upcycle a wooden tv stand. Came across Ironmongery Plus. Good price. Quality item. Quickly despatched. Highly recommended
Bedrijf heeft geantwoord
Correct items delivered on time in good condition. Website fine except when paying. Need to select 'Evalon card' to pay with Visa. Who has ever heard of that? Reply from company now received explain... Toon meer
Bedrijf heeft geantwoord
Prompt despatch and delivery. Note that my previous version of this review was erroneously attributed to ironmongeryplus rather than the site I meant to review (there are a lot of ironmongery[whatever... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
We are Ironmongery Plus Ltd, a trusted UK supplier of architectural ironmongery, door hardware, and building supplies for trade professionals and homeowners. Our range includes high‑quality door handles, hinges, locks, latches, window fittings, and security hardware, supporting residential, commercial, and industrial projects. We focus on reliable products, competitive pricing, and excellent customer service. Through our website, customers can easily find fire‑rated door hardware, stainless‑steel door furniture, cabinet fittings, screws, fixings, and a wide selection of specialist ironmongery. Every product is chosen for durability, performance, and compliance with modern building standards. Our mission is to provide a smooth, dependable buying experience for builders, joiners, property developers, and DIY customers. Whether you’re working on a large construction project or a small home improvement job, we aim to be your trusted source for quality hardware, expert guidance, and great value. We appreciate every customer who chooses Ironmongery Plus Ltd and work hard to deliver a service you can rely on.
Contactgegevens
Unit 20, Inchwood Park , EH48 2FY, Bathgate, Verenigd Koninkrijk
- 0131 605 0141
- Info@ironmongeryplus.co.uk
- ironmongeryplus.co.uk
4,9
Uitstekend
538 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Antwoord van Ironmongery Plus Ltd
Hi Gary,
Pleased to hear we ticked all the boxes for you, and we hope to see you again!
Best regards, Ironmongery Plus
Absolutely brilliant service
Absolutely brilliant service. Very helpful on the phone and next day delivery very efficient. Thoroughly recommend.
22 juli 2026
Review zonder uitnodiging
Antwoord van Ironmongery Plus Ltd
Thank you for taking the time to leave your review - it really helps us see how we are performing!
Thank you, also, for your business.
Best regards, Ironmongery Plus
First rate experience
Excellent communication and service together with prompt delivery. I would definitely use them again.
17 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Mr. Done, we are really pleased that you found our service to your satisfaction, and we look forward to welcoming you back!
Best regards, Ironmongery Plus
Excellent service
17 juli 2026
Antwoord van Ironmongery Plus Ltd
Thank you for your review!
Best regards, Ironmongery Plus
Wilde range of kitchen cupboard handles…
Wilde range of kitchen cupboard handles which I was seeking with helpful staff and prompt sourcing of the handles chosen.
17 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Alec, thank you for your review, and your business! We are pleased that you had a good buying experience with us.
Best regards, Ironmongery Plus
Update: excellent service & delivery
Prompt despatch and delivery. Note that my previous version of this review was erroneously attributed to ironmongeryplus rather than the site I meant to review (there are a lot of ironmongery[whatever] sites out there. Apologies there to ironmongeryplus: their service was excellent.
15 juli 2026
Antwoord van Ironmongery Plus Ltd
Dear Richard,
Thank you for your feedback. We would like to clarify the timeline of your order to ensure all details are accurate. Our records show that your order was placed on the 15th at 16:30 with our 2–3 day delivery service (costing £6.95). The package was successfully delivered on the 17th at 13:37, fulfilling the service within two days. We pride ourselves on providing excellent customer service, a standard reflected in our highly rated Trustpilot profile. Given that your delivery arrived ahead of schedule, we kindly ask if you would consider reviewing your three-star rating and comments. Thank you for your time and your business
Best regards,
Andrew Mckenna
Excellent service
Excellent service. Quick dispatch. customer support and communication first class.
Highly recommend
26 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Barrie, thank you for taking the time to post your review, we really do appreciate it. And, thank you for your recommendation!
Best regards, Ironmongery Plus
Looking for some apothecary style…
Looking for some apothecary style handles to upcycle a wooden tv stand. Came across Ironmongery Plus. Good price. Quality item. Quickly despatched. Highly recommended
6 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Richard, thank you for your review, your business and your recommendation.!
We look forward to seeing you again.
Best regards, Ironmongery Plus
Fantastic company and fantastic service
Fantastic company and fantastic service! Andrew was extremely helpful with my order, when the Mastercard payment failed to go through (due to a fault at Mastercard's end). He even upgraded my delivery to next free of charge (and chased it up). I couldn't rate him highly enough. And a lovely person to boot! I would recommend them to anyone.
17 juli 2026
Review zonder uitnodiging
Antwoord van Ironmongery Plus Ltd
Hi Charlotte, thank you for taking the time to review us, it is much appreciated!
Providing the best customer service that we possibly can is a key objective for us as a business. We are pleased to hear that we are delivering on that!
Thank you for your recommendation!
Best regards, Ironmongery Plus
Excellent Service, poor delivery
Excellent Service, great product but your delivery agent, Evri, was poor. 5 Stars for ironmongery Plus Ltd; 1 star for the pantomime in getting it to your customer.
10 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Steve, thanks for taking the time to review us, and for your business!
We will speak to Evri about how this order was delivered, and learn from it
Sorry for any inconvenience this may have caused you.
Best regards, Ironmongery Plus
I had trouble paying and Andrew rang me…
I had trouble paying and Andrew rang me strightback to sort it. thisis the second purchase with these guys and shall continue to use them
15 juli 2026
Review zonder uitnodiging
Antwoord van Ironmongery Plus Ltd
Hi Graham, thank you for your review - it is greatly appreciated!
We like to think that we offer a better service than our competitors. We dislike chatbots and prefer to have real people at the end of the phone.
If you ever have any problems in the future , be it product questions, advice or ordering, please just call us - we are happy to help
We look forward to seeing you again!
Best regards, Ironmongery Plus.
Ordered an dorma kana ts 93 Exactly…
Ordered an dorma kana ts 93 Exactly what was needed and delivered the next day although it said 3 day delivery super fast and will definitely order from them again when the time comes.
7 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Ryan, thank you for your review, and your business!
Where we can deliver faster, we will - at no extra charge.
We look forward to seeing you again.
Best regards, Ironmongery Plus
Prompt delivery of door handle that…
Prompt delivery of door handle that exactly matched the online description. Good quality product at a good price compared to other companies like for like.
6 juli 2026
Antwoord van Ironmongery Plus Ltd
Hi Gary, thank you very much for taking the time to review us. It really helps us to measure how we are delivering!
It is good to know that our website is providing accurate information, and that we are competitive on quality and price..
Thank you for your business, and we hope to see you again!
Best regards, Ironmongery Plus
Fast and efficient service.
30 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi, Thank you for taking the time to review us. And thank you for your business!
We are happy that you had a good buying experience with us.
Best regards, Ironmongery Plus.
Antwoord van Ironmongery Plus Ltd
Hi Tony, I will look into this as quickly as possible! Have you raised this with us over the last 4 weeks. If so whom did to speak to or email?
Best regards,
Jim Edgar - Director. Ironmongery Plus
Hi Tony, I have now spoken to both our sales and warehouse teams.
In summary, I understand that you placed an order for an item sourced from our supplier Hoppe. Unfortunately in this instance, Hoppe did not have the item in stock and there was a lead time of 4 weeks.
You did not wish to keep the item on back-order, so we gave you an immediate refund.
Your initial review "4 week wait for items!!" gives the impression that you ordered an item from us and did not receive it for 4 weeks, and also that we did not communicate with you in the meantime.
When we make a mistake, we put our hands up and accept responsibility, however in this instance we have behaved professionally and promptly.
We believe that this review does not accurately reflect what happened, and we would respectfully ask you to please considering changing your rating.
Best regards,
Jim Edgar - Director. Ironmongery Plus
Quality of the product and delivery…
Quality of the product and delivery time was excellent.
30 juni 2026
Antwoord van Ironmongery Plus Ltd
Dear Mr. Thomas, thank you for taking the time to leave us your review!
We are very pleased that you were happy with our product quality and delivery, and we hope that we might see you again for your next ironmongery requirement.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi Adrian, we are pleased that you had a good buying experience with us.
Thank you for your business!
Best regards, Ironmongery Plus
Product was exactly what I required
Product was exactly what I required, & delivery to home was reasonably quick.
23 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi, many thanks for taking the time to review us. We are pleased that you found everything to your satisfaction.
Best regards, Ironmongery Plus
Antwoord van Ironmongery Plus Ltd
Hi, thank you for your review. We are pleased that you had a good buying experience with us!
Best regards, Ironmongery Plus
Excellent Service
Item ordered and received on time was exactly as advertised. I was kept up to date on the progress of my order and when it was dispatched. I could not ask for anything else with the service received from Ironmongery Plus Ltd and would not hesitate to use them again in the future
29 juni 2026
Antwoord van Ironmongery Plus Ltd
Hi Terry, thank you so much for your review. It really matters to us!
Providing the best customer service that we possibly can is a principal built into our business, and it is good to hear it working in action!
Thank you for your business, and we look forward to seeing you again.
Best regards, Ironmongery Plus
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.