iSpring Water Systems Reviews 866

I was having issues locating and ordering the right parts, but Robert was a big help and got me everything I needed in just a few minutes. Love the product and love the support.

I'm blown away by the customer support at iSpring. Shout out to Jonathan for his expert assessment and professional solutions for my water situation. I recently installed their big spin-down sediment filter (WSP100ARJ-BP). The automatic backwash feature is great, but my local code specifies an air gap for drainage. The unit blasts a lot of volume for the backwash, and my drain pipes were struggling to keep up. After reaching out by email, Jonathan replied with specific, comprehensive answers to my questions. It was clear he was not just copying and pasting out of a canned answer bank. He is truly a knowledgeable expert in the field. As far as the product goes - again, nothing but impressed here. Quality through and through. I will definitely be buying future water products from iSpring.

I worked with Robert on an issue with my tank and he was so helpful! He helped me resolve the issue quickly and efficiently. Thanks Robert!

I recently purchased the iSpring RO system and had a great overall experience. The water quality is excellent — very clean, fresh, and a big improvement over regular tap water.

What really stood out was the support from Julius. He helped me with the warranty registration and explained everything about the product in a very clear and professional way. He was patient, knowledgeable, and made the whole process smooth and stress-free.

The system itself works perfectly, and with the kind of support I received, I feel confident about my purchase.

Highly recommend both the iSpring RO system and the great customer service, especially Julius!

The product was highly recommended, and we are extremely satisfied with its pure water quality.

I was gifted a 3 filter system for our RV. recently used and for the first time and installation was abreeze and system worked good. I had a question about the filters following a usage as we are part timers. Emailed customer service and Laurence responded quick with good info. I would highly recomment this company

every time I've called this company with a question they've done a great job of helping me. we're extremely happy with our RO system and even more with this company.

Jonathan is very helpful and got me the info and parts I needed. I would always recommend iSpring systems

The products are solid and the customer service is impeccable. Jonathan realized listened to the needs I had and made the situation benefit us for our needs and wants. Will recommend to friends and family. Ease to install, sleek look and exactly what I was looking for!

The delivery went fine . However , the water tastes horrible . It seems to improve if i leave it in a jug for a while.
I can’t drink it directly from the tap.
I hope it will improve. Also the sound of the tank filling is very annoying …

I have been a long term user of the RCD100 tower unit. We have purchased 3 units total, for our parents, friends and ourselves. Recently we had a unit broken down and won't turn back on after close to 3years of usage. I contacted service, hoping to get the replacement parts and Julius and Nick helped me out big time by replacing the broken unit as a whole, saved me a bunch of time. I will for sure be back as a return customer.

The product was highly recommended and so far, we are extremely satisfied with the purity of the water. The Tech Support rendered by Julius was phenomenal!
Osvaldo J. Sanchez

I purchased the iSpring RCC7AK, 6-Stage Reverse Osmosis System, pH+ Remineralization RO Water Filter System Under Sink. It was properly installed and prefilters flushed before using by a licensed plumber. I had carbon fine debris in the drinking water and contacted customer service. Francis from customer service was very responsive and had me try two trouble shooting steps to identify the problem. Once the post carbon filter FT15US was identified as the problem Francis sent me a replacement. iSpring customer service is what stands out from this brand along with its Reverse Osmosis System that provides quality and safe drinking water.

Just installed the Ispring RCD100HCG system. Lots of helpful information available online and from the manual. No problem at all to prime the system before use. I will monitor the lifetime of the filter and RO membrane to see if they live up to expectation.

Just completed the 3 years extended warranty with their technical support- Julius. Very efficient.

Good system so far.

**(Julian)**
As of 4/08/26 (installed by my licensed Plumber/PEX'd. Purchased on 3/31/26 ) I purchased the WGB21B-DS whole house filtration system due to the inordinate amount of "scale" from the Ogalala Aquifer. I have yet to discover the efficacy of this system to reduce "scale". After much research/reviews, this is why I opted for an iSpring product. I will return after a year of usage to give a full review. As far as CSR & Tech Support, ALL were absolutely stellar.

⭐️⭐️⭐️⭐️⭐️

I had an outstanding experience with Sean! From start to finish, the service was top-notch. The product I ordered arrived promptly and was exactly as described. The quality exceeded my expectations.

What truly stood out was the exceptional customer service. SEAN was incredibly helpful and responsive, making the entire process smooth and enjoyable. I highly recommend i spring water filter to anyone looking for reliability and quality. Will definitely be a returning customer!

I’ve been really happy with my filtration system so far. It’s been working exactly as expected and has made a noticeable difference in water quality at home. Installation was straightforward, and everything feels solid and well-designed.

I also want to give a quick shoutout to Laurence, who was incredibly helpful throughout the process. He answered all my questions, made sure I understood everything, and provided excellent customer support from start to finish.

Overall, a great experience and I’d definitely recommend this system to anyone looking to improve their water quality.

Jonathan was a breeze to work with and was very helpful,in getting the parts I needed. I told him that we had high incoming water pressure so he sent me an in-line PRV and a leak detection assembly. I needed a little extra 3/8 tubing and some extra 3/8 clips and he got those sent out ASAP. Thanks you so much Jonathon!! Also helped with the extra warranty that I had submitted but did not get into the system. All well and good now!

I have an iSpring RCC7AK, NSF Certified, 75 GPD, Alkaline 6-Stage Reverse Osmosis System, pH+ Remineralization RO Water Filter System that I purchased in 2014 and an iSpring UVF11A UV Ultraviolet Light Water Filter that I purchased in 2024. I love this water purification system. It has always worked well providing clean water for drinking and cooking. There have been small problems like the iSpring HW12X2 White Water Filter Housings for RCC Series Reverse Osmosis Systems developing cracks in the top leaking water all over underneath the kitchen sink. I have replaced four (4) of them. The replacements must be a better quality because they have lasted longer. I have replaced the iSpring GA1-BN Drinking Water RO Faucet for Kitchen Sink three times because they start leaking about every 2 - 3 years. This last time I finally requested a replacement under warranty and Julius was very helpful, he sent a replacement rather quickly. Even with all of the leaking water problems, I haven't had any structural damage under my sink because I always caught it in time. Luckily I wasn't on vacation when it happened. I try to remember to isolate the system when leaving home for an extended amount of time, because of leaking problems. I would still purchase this system again knowing about all of the leaking problems. I now have a large catch pan underneath the system. Best wishes if you decide to purchase these products.
H

This I spring water system tastes great and knowing your getting all your minerals replaced when drinking makes you feel even better. Jonathan was a great help when purchasing. I think it was pretty easy to install definitely worth the money