No Broadband to myself or a number of other ITS customers this morning, OFNO have confirmed no network issues. Upon contacting ITS told me nothing to do with them as my account is with WI SPIRE a comp... Toon meer
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Lees wat reviewers zeggen
Avoid if you rely on your internet connection for work. Another ITSFibre outage today, another day of disruption. I work from home and depend on a stable connection and just 2 days ago I wa... Toon meer
Just moved house and from the moment I spoke to ItsFibre I recognised the service as being excellent. The customer service was good and the service was super quick. I made the enquiry and the day afte... Toon meer
Have been with this provider for over 10 years and would give 10 stars! Most importantly the customer service is unmatched- courteous, professional, know what they are talking about, incredibly pr... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
ItsFibre are your local hyperfast broadband provider with a goal to broaden East Anglia's horizons. We are local so we are always on hand to help and with 30 years of experience we use the latest technology to better connect you for a hyperfast online experience.
Contactgegevens
36 Hurricane Way, NR6 6HU, Norwich, Verenigd Koninkrijk
- 01603 904047
- info@itsfibre.co.uk
- itsfibre.co.uk
3,7
Gemiddeld
131 reviews
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Excellent service never had any issues…
Excellent service never had any issues with these guys! Can’t fault them
18 juli 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Nick for taking the time to write us a kind review! Our team really appreciates the feedback.
Fantastic customer service
Fantastic customer service! Had some delays on my switch from previous ISP due to delays with OFNL, this was all handled fast and effectively by the team at 'ItsFibre'.
Very impressed with the speeds since its been up and running and the internet seems leaps and bounds more stable than previous ISP.
7 juli 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Hello Declan. Thank you so much for your kind review. Our team really appreciates the feedback.
Excellent!
Having searched through 18 providers to choose from its fibre were not only offering the best price but service has been excellent. Router arrived the day after sign up and was able to plug in and go in my new home. Had a small issue with connection but called the team and it was fixed within the afternoon. Very pleased with internet so far!
7 juli 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Chloe, for taking the time to post such a great review.
Reliable broadband and quick support.
Reliable broadband and quick support.
I was looking for the broadband connection in my property that already had the FTTH connection available. Among 18 providers, I chose ITSFibre as they were the one who contacted me straightaway after my enquiry. Connection was activated within a day. Had a technical problem with connecting (PPOE) and the team even responded on Saturday. It was then resolved on Monday. Since then I had been on this connection for a over a month and the connection is stable and without any issues.
7 juli 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you for your great review! Our team really appreciates the feedback.
Delighted from the first phone call
delighted from the first phone call, the sales team were helpful and very pleasant.
Due to moving house I was at the last minute but not a problem for Itsfibre. Paperwork was sent out quickly and my kit was sent out within two day.
brilliant service and lovely team to work with. I would highly recommend.
thank you Itsfibre team.
26 juni 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Rhona, we are pleased to hear you had a great experience, we really appreciate you taking the time to write such a kind review!
Wifi was great service and excellent…
Wifi was great service and excellent customer service, easy to setup. Will recommend this to friends 👌.
15 juni 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Ade, We really appreciate your kind review!
Setting up the internet was very…
Setting up the internet was very efficient and easy to do. I have had no problems at all! Great service and a great team!
1 juni 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Stevie C, We appreciate you taking the time to write us such a great review!
HOME BROADBAND
Very good speed. The set up was done very quickly and the support staff are very helpful.
Recommend the provider to everybody who needs reliable internet connection.
26 juni 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you R Stoev, We really appreciate you taking the time to write us such a great review!
Great wifi
Great wifi! Purchased when moving into a new property, wifi box was delivered super quickly. So easy to set up just plug it in. My partner is a gamer and the speed is perfect for him we can have everything connected and using the wifi without lagging or disconnecting. Customer service is also very helpful and very good with getting issues sorted as quickly as possible( I had to adjust direct debit payment date ) Definitely recommend
19 juni 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Kaitlan, We really appreciate you taking the time to write us such a great review!
Great Service
Great Service. They offer great broadband services, quick and easy process. Excellent customer service and would recommend them to family and friends.
16 juni 2023
Review zonder uitnodiging
Antwoord van Itsfibre
Thank you Jo, We really appreciate you taking the time to write us such a great review!
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