I’ve been buying my vape pods from my local shop and when I go on holiday I struggle to buy enough pods to last but now being able to buy them online is so much easier but what’s better is that I’m sa... Toon meer
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Lees wat reviewers zeggen
Smooth beautiful flavours easy to manage no dramas and work perfectly I would never go to another vape ever again. Loving the pineapple bananana and spearmint. The fact you can't swap change holders i... Toon meer
Bedrijf heeft geantwoord
Excellent site, great communication them. Quick delivery. Always what I ordered in the box, no mistakes. Competitive prices. Only downside I found , is the “sold out” sign on a lot of pr... Toon meer
My fault in a way, I did not notice my account details were already filled in with old details such as address and tel . When del address came up with old details I could not change it so asked to d... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
I Vape Great (IVG) was established in 2016 in Preston, UK, with a vision to become the world’s leading vape brand, known for excellence, innovation, and trust. We want to help millions of smokers around the world make the switch to vaping, through bold flavour, innovative products, and uncompromising quality. IVG is one of the largest international vaping brands, serving customers in 100+ countries. With over 60 awards, we continue to set the industry standard. We’re providing adult smokers a trustworthy, premium alternative to cigarettes. Vaping should be an experience that inspires change and makes switching simple. Unlock exclusive savings and earn points on every purchase by joining our rewards programme today. It's our way of saying thanks for being part of the community! IVG is the adult smoking alternative.
Contactgegevens
Acme Vape Ltd, New City House, Floor 6 and 7, 57 - 63 Ringway,, PR1 1AF, Preston, Verenigd Koninkrijk
- customercare@ivapegreat.com
- ivapegreat.com
4,6
Uitstekend
776 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Highly recommend
I made an order Tuesday night and it was delivered on the Thursday morning, I would order again just for the speed it got to me, the ivg pro i ordered was packaged really well and in perfect working order, would highly recommend and will be using them myself for all my vaping needs
18 juni 2026
Review zonder uitnodiging
Antwoord van I Vape Great
Hello Mary,
Thanks for your feedback, we really appreciate you taking the time to leave a review.
We’re glad to hear your order arrived so quickly and that your IVG Pro was well packaged and in perfect working order. It’s great to know the delivery speed and overall experience met your expectations.
Thanks again for the recommendation, we look forward to serving you again in the future!
Kind regards,
The IVG Team
Antwoord van I Vape Great
Hello Amanda,
Thank you so much for your lovely review!
We're delighted to hear that you love the flavour. Your support means a lot to us, and we hope you continue to enjoy your IVG products.
Kind regards,
The IVG Team
I think it is a very good and very…
I think it is a very good and very smooth on the throat I do prefer the low nicotine ones but never seen to be too many of them
11 juni 2026
Antwoord van I Vape Great
Hello Kevin,
Thank you for your great review!
We're delighted to hear that you're enjoying the smooth experience and that our products are gentle on the throat.
We also appreciate your feedback regarding the availability of our lower nicotine options. We'll be sure to pass your comments on to the relevant team, as customer feedback is invaluable in helping us improve our range.
Thank you for your support, and we look forward to serving you again soon!
Kind regards,
The IVG Team
I never received my vape
11 juni 2026
Antwoord van I Vape Great
Hello John,
Sorry to hear you haven’t received your vape, that’s definitely not what we want for our customers.
Please get in touch with our support team as soon as possible so they can look into this and sort it out for you. You can reach them via Live Chat on our website or by emailing customercare@ivapegreat.com.
Once you contact them, they’ll be able to check your order details and help resolve this quickly.
Kind regards,
The IVG Team
Antwoord van I Vape Great
Hello,
Thank you for your wonderful review!
We're delighted to hear that you were happy with our service and the quick shipment and delivery. Your support means a lot to us, and we look forward to serving you again soon!
Kind regards,
The IVG Team
Really well made products
Really well made products, never had any issues with anything from them. Delivery always really quick, quite often the day after I've ordered if ordered early on in the day. Shop regularly.
12 juni 2026
Antwoord van I Vape Great
Hello Jamie,
Thank you so much for your fantastic review!
We're delighted to hear that you've consistently had a great experience with our products and that you've never had any issues. It's also wonderful to know that our quick delivery, often arriving the very next day, has met your expectations.
Thank you for shopping with us regularly and for your continued support. We truly appreciate your loyalty and look forward to serving you again soon!
Kind regards,
The IVG Team
Great customer service
Great customer service, they rectified my issue straight away, thank you ☺️
10 juni 2026
Vast choice of flavours & quick delivery
The website is very easy to navigate along with a vast choice of refill flavours. The delivery service was very quick and the shiny packaging was a nice surprise. Thank you
8 juni 2026
Quick delivery was amazing love the…
Quick delivery was amazing love the product really good
10 juni 2026
I have send your company an email
I have send your company an email and am still waiting a reply. I am getting email about your products “you have left stuff in your basket” etc. But nobody is trying to solve my problem
10 juni 2026
Fantastic company
Been an IVG customer for 2 years. The service is always very good and the products are outstanding. Thankyou IVG
8 juni 2026
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