IVY & NOELLE Reviews 

Do not buy. I am mad at myself for doing so. It's a scam, the items are not from a 'boutique' in London as advertised. The package came from China, took 3 weeks to arrive and items are hideous. Cheap material small made, just awful. Do t start me on the 'Longchamp' bag. Horrific.

They clearly don't want to give refunds. I'm in a back and forth email chain with nothing getting resolved just offering me 10% and 15 % off to keep the items stating it will be expensive to return to their international warehouse. Total scam. I can't believe I fell for it. And shame on the influencer who promoted them.

Had to wait weeks for the for inferior badly maid clothes when I tried to track the parcel it was coming directly from China . I tried for a refund but was offered 10% when I refused they offered me 20% I only agreed to this when the return address I asked repeatedly for was in China . Haven’t seen any money refunded as of yet (3 weeks) A bogus boutique as reported in Daily Mail

Very disappointed with this company and would never order again. Order placed on 26th April and despite the website saying usually dispatched next working day it was only dispatched on 16th May after I contacted to enquire. Eventually recieved a poor quality bag that is not genuine and have still not recieved the 2nd Item ordered at same time. The website does NOT eflect the quality of the service or items. Best to avoid.

Took a month to deliver from China. Terrible quality, not at all like shown in the video. Initially said the garment was £100 reduced to £35. Absolute con. Costs a fortune to return so left with having a 15% refund. Super disappointed and would not recommend or ever be buying again.

This is the worst company. Do NOT buy from them. It is essentially a very expensive SHEIN.

Shipping took nearly 3 weeks (from China). When it arrived they had sent the wrong colour outfit (which was made from cheap horrible materials - not what it was advertised as) and the “Longchamp” bag that i’d ordered was very clearly not Longchamp and instead a cheap and tacky, knock-off I could’ve bought for £5 in Primark!

It has taken me 10 emails and I am still no further forward with useless customer service who informed me that I would have to pay to return the items, despite the company sending me the wrong items!!

This is the worst company ever.
Please do not buy anything from them.

I received my order today after a long wait. The Longchamp bags were just cheap copies and the two leisure suit sets were like nylon and very poor quality. It came very badly packaged. all bundled up in a small grey plastic bag with tons of tape around it. I contacted them straight away to request a refund but was offered a 10% discount and told to keep the items. I refused and told them that I wouldn’t use or wear anything that had been delivered as it was nothing like the items I had ordered and I wanted a refund. They then came back offering a 15% discount. They clearly don’t want to refund you. The items were shipped from China and they have said that you need to return to an international address, China, I presume, and you pay for the postage.
I have been through this with another company and I never did get a refund. I am so annoyed with myself for being caught again but I really thought this was a genuine company. I will update if and when I get a refund. Please beware of companies like this they are not what they seem. The previous company I got caught by was Rosely London and they did exactly the same as this company has. These companies only post the advertisement on instagram for a short while and then it’s gone.

Bought an item on 1/5/26
It hasn’t arrived
They don’t know where it is and no sign of a refund
After weeks of arguing I finally got a full refund but only when I got my bank involved
Terrible company

Ordered this not really knowing what to expect and honestly it's lovely. Really nice quality and came so nicely packaged with a little thank you card. Pleasantly surprised

My request for a refund was quickly resolved, all easy

Customer support was very helpfull, thx Sophie. Good overall rating.

Very simple to order and swift responses. The only thing missing from the lovely photos are the mention of materials they are made from.

I brought an item on 1st May, as yet this has not been delivered.
I was provided with an Evri tracking number, however Evri have not received the parcel.
The customer services team keep advising me they are investigating the issue and will not provide a refund.
I was dubious of using this online company which I saw on instagram, wish I had followed my gut feeling!

Came up a little smaller than expected which was a shame as the design is gorgeous. Packaging was lovely and presentation was really nice with the product tag and card.

Clear updates, Sophie was really helpfull thx love

Do not order from this company. The dress was hideous, nothing like the advert. Tacky material. And they offered me 10% refund - explaining that the track and trace cost of returning would be costly. Despite saying they are a UK based company the dress was sent from China and I’m expected to return to China!

Delivery took a bit longer than I hoped but the dress is just lovely. Great quality for the price and customer service were really helpful when I got in touch. Worth it

AWFUL EXPERIENCE. Cheap quality, wrong colour , very badly made and the neck on the top wasn’t sewn right, nothing like the picture shown. Completely wrong material that was shown
DO NOT BUY FROM THIS COMPANY it deserves 0 stars

All good. Looked as advertised, very comfortable and delivery was without any problems. Can’t ask for more than that

I'm not usually one for leaving reviews but I just had to for this one. The dress arrived so well packaged and looked even better than the photos. I'm a size 14 and went with the L which fits perfectly. Customer service was lovely when I asked about sizing too. Really happy