Ivyandsophie Reviews 

Never buy from this company . What you receive is nothing like the advertisement, total scam . Taking easy money from people’s hard earn wages . Offer 15% refund and you can keep the awful item sent or pay up £45 to return total scam

Please, please, please don’t make the mistake of ordering from this company.
The website is a complete facade.
It’s set out as a very high-end website and it is actually far worse than SHEIN
Makes SHEIN clothing look good quality.
Dreading trying to get a refund after reading these reviews.
Horrendous quality… not true to size at all…. Just terrible.
Took three weeks to arrive four items crammed into a tiny little bag, obviously from China
Where as the website indicates It’s some high-end London shop that’s giving you all these beautiful clothes are a third of the Price. Ivy and Sophie, the ladies that are supposedly the owners are blatantly AI characters.
The clothes I paid £140 for I will be putting them in the charity shop if I can’t get a refund.
Disgusting. Daylight robbery I don’t know how these people get away with it.
Instagram should be held responsible for these companies and shouldn’t be allowed to advertise.

Only put 1 because 0 not an option. Well, I have been well and truly scammed. Waited for ages for delivery from an alleged’ Manchester’ business. In email conversations reassuring me it was on its way. Paid £50 for a dress allegedly reduced from £200. Came from China… the shittiest quality product you have ever seen. My son asked if it was a pirate fancy dress coat! Oh did we laugh… not so funny that I lost £50 though. Must have cost less than £5 to produce. Guess what?? No response to emails since it arrived, despite website stating 30 day money back guarantee. Buyer beware. 😡😡Back to high street shopping for me. Will report to trading standards and rip off Britain, just to try to make myself feel better about experience.

Unbelievably long wait for the item to arrive. The product was like a VERY cheap and nasty version of what was in the pictures. The pictured had a material that was not white inside. What I received was wite inside as it was just a print on one side (the outer part) and not a woven, material as it appeared in the picture. The seams on each side of the buttons didn't match. It is an awful dress and I can only bin it. Returning it seems impossible. Don't bother.

Is there not a zero star option? Do not buy products they do not resemble images at all , nasty nylon & shapeless. You cannot return them despite claims but instead they will offer a 15 percent refund & claim postage is too expensive. This is obviously their business model.

Absolutely terrible quality.
Not able to wear . Literally only bin worthy. Clearly different from the pics in the adverts. Total mis selling. Such a shame companies are getting away with this false advertising.
Essentially not possibly to return due to fees for return.

I wish I’d read the reviews before ordering. Dress totally different from the item I ordered. Poor quality . Very disappointed. Am awaiting a response from the company but not holding out much hope judging by previous comments.
Avoid this company!

If I could give less than 1 star I would. Delivery takes a long time but that aside, the quality of the product is horrible. Really cheap and nasty and nothing like the images on the website. I think this is the worst quality dress I've ever bought. I am very sure they're not based in Manchester either!!! I guess you get what you pay for but the clothes aren't even worth the lower prices theyre advertising in their sale. Don't bother!

Please do not use this company
They will ship you a poor quality item , claim they are a UK business, then when you want to return the goods they offer you 15% refund
Scammers and not legitimate
I’ve reported to trading standards, you should too
The website needs taking down

This website is an absolute scam. The clothes are cheap, flimsy and horrible, nothing like the photos. You have to pay international shipping to return anything so basically you pay, they send you rubbish, and it's hardly worth sending it back. Do not buy anything from them!

Shocking product took to long to be delivered did not resemble the picture on the site.
Poor quality and if you want to return the item you have to send it back to Asia at your own cost.
This company should be taken down it’s a scam.

This is not at all what it appears to be - order placed, money taken and no sign of order 3 weeks later. Already assuming I will be returning items to China

Awful … the dress that arrived was made out of material similar to a shower curtain and had a hole in the pocket - not even stitched. Despite saying there is a 30 day returns guarantee this is not true. The cost to return the item to Asia is ridiculous and instead they offer to plant trees on your behalf. Awful.

The dress looked nothing as the picture, was made from the cheapest fabric I have ever seen, paid almost £40 for it but unable to return it as they have said returning the dress will cost almost the price of the dress so they have offered 15% as compensation . Don’t buy from them if you don’t want to lose money

appalling quality clothes- just awful!! Do NOT purchase anything from this retailer. I bought two dressed which looked beautiful in the pictures and videos (Instagram) but have just received them (after waiting a month for them to arrive) and they are literally a joke! One dress feels like it's made from plastic and is awful and the other dress is laughably cheap material like a dolls clothes - a cheap one! would be made from. Absolutely nothing like the photos and terrible in every respect.

Not as the picture. Comes from China. Wouldn't be seen dead in this. Waited weeks to arrive, guess what?? From China

Do not buy from them- it’s a scam, the pictures of clothes are nothing like what they send. Plastic apron material and tent like cut. They refuse to return item and only offer a 15% refund.

I purchased a dress from this company believing I was purchasing a dress from a Manchester ( UK ) based company .
The dress arrived after 3 weeks, crammed into a small plastic package ( so much for their claim to pack with care ) . The dress was a very cheap , very bad copy of the dress depicted in the photograph.
I immediately contacted the company in order to return the dress for a refund. They advised me that I would have to return the dress to their Asian distribution centre at my expense ( approximately €20-30) , only on receipt of dress would I receive full refund. HOWEVER I could keep the dress and received a 15% refund.!!
I was so angry that I had been scammed by this company, I contacted my credit card company. They opened a dispute for this transaction, requested I sent as many documents to support my claim and they would investigate. I sent them pictures of the dress , pictures of the dress i thought i was buying , pictures of their adverts pretending they were Manchester based company, copies of the emails between myself and Ivy and Sophie. Within24 hrs I received notification that the dispute was resolved in my favour and received the full amount back.
I advise everyone who has purchased from this company to contact their credit card provider.

Looks like a Manchester based small business. It’s a Chinese business. Soft floaty dress in pictures in reality is made of a nylon type fabric that you would normally see as a tent fabric. Maybe it’s waterproof? Worst is it is self funded returns to China only. Let’s see what happens when I try. Such a scam.

Absolutely awful took weeks to arrive, clearly made from cheap material in China, smelt weird like smoke! Won’t offer a refund even though website says 30 day money back guarantee. Offered for me to keep dress and give me 15% back! Looking to take further.