iWantGreatCare Reviews 

This is a great website for patients, healthcare users and healthcare staff.
It is well moderated and any issues are promptly sorted by helpful staff.
I had recent experience of this and would like to thank Claire Taylor for her efficiency in dealing with my query.

I had an umbilical hernia repair surgery by Surgeon Alexander Hotouras in July 2022. I'm glad I relied on his expertise advise to get it done in order to avoid strangulation. He went on to repair one but actually found two and both were successfully repaired.
It was a successful surgery and I made a rapid healing.
I experienced an excellent treatment and am pleased with a neat job that he did.
The entire team of Mr. Hotouras, the Nurses including the Anesthetist were extremely caring.
I want to say a big thank you to him and his fantastic team.
I'm grateful.

An incredibly valuable website to leave reviews about your healthcare. Very helpful and prompt response to queries. Unfortunately, not all doctors yet have been reviewed which limits the information available for patients - hopefully this will improve with time.

Recently submitted a review of a (nothing short of horrific/malpractice) experience with a consultant. My review was honest, factual, contained no profanity and was not a personal attack (although it probably should have been). This review was not published. The said consultant already some reviews - all positive, which I find very difficult to believe.

After being forced to pay for private treatment, I met an excellent consultant, he got a golden review - this was accepted and present on the site the next day.

Sure, I can understand some moderation but this level of blatant bias is seriously irresponsible, especially when concerning medical care. People (like myself) may have been put through very upsetting/unfair experiences and are still kind enough to take the time to let others know - only to be censored. We all different reasons for things being negative/positive - so a balance of reviews is really important.

I am in fact quite shocked at the number of similar comments. Can I suggest that rather than silently rejecting negative reviews, you inform submission authors of rejected reviews and a brief note why - or at the very least let them know how to find out (short of coming to TrustPilot).

Why 2 stars? In all fairness - it was easy to submit the review and I'm really happy that positive review was published - the guy really deserved it.

As a patient looking for information, this was a complete joke in my experience, the only relevant information on the site was sparse and completely inaccurate. This could be a really valuable/reassuring resource for people at difficult times in their lives, but it simply can't be trusted.

Twice i have attempted to submit a review, requested by them and twice I've hit a basic barrier. No way to contact them to advise. Someone may wonder why, when they are courting reviews of the NHS!?

Like many others here I have left negative feed back concerning a doctor who repeatedly makes false lack of capacity assessments for the courts. Twice public shed and twice removed shortly after. Spread the word that this site is not to be trusted.

This review site did not put my poor review of my surgery on. A quick look on Google reviews shows many, many poor reviews recently so how come everyone on this website is fantastically happy. Total scam

Giles Davies - a charlatan and a truly awful breast surgeon. DO NOT BELIEVE THE REVIEWS PUBLISHED BY FELLOW DOCTORS AND HIS CHUMS!!! They’ve even given him an award of excellence - a disgraceful abuse of power .

I submitted a review about discrimination and medical gaslighting from a Sheffield colorectal surgeon and the Iwantgreatcare site haven’t published it or contacted me to tell me they’re not going to publish it. I was fully aware that they might not believe me so a lot of my review was extracts from this surgeons letters and NHS rules to show what he did and what he should have done. I think if a site that has called itself I want great care can see with evidence that patients have been mistreated by a surgeon and refuses to publish their reviews, it shows they are not really interested in great care. A more apt name would be I want great reviews or I want great views.

If this site really believed in great care they would allow reviews about poor care to be published. A review can force a surgeon to provide better care and eventually great care. I’ve managed to post my reviews on Google and Trustpilot so if anyone wants to know if a surgeon is good or not these two sites provide a more honest and reliable picture. This site won't give you that information and more worryingly if a surgeon is not good or has a difficult character it'll just have good reviews about them which is misleading.

I have come across great surgeons but there are some that are not really bothered about patients and don't do the right thing, they seem like bankers to me, just money driven and If I was looking for a surgeon I would want to know who was good and who wasn’t.

This surgeon secretary told me he only operates twice a week, he has study leave as well as annual leave, they get a great salary, status, a secretary and a consent form which covers them so I think treat patients right and the problem is PALs, the hospital trust, the CQC, CCG and GMC didn’t do anything when I evidenced Mr Chapple had not been compliant with the NHS and GMC rules and the hospital's review site refused to publish my review just as the Iwantgreatcare site has refused to publish it and the problem with healthcare organisations and sites that refuse to do anything is that it allows the surgeon to carry on being emotionally abusive and that is wrong.

The only people that are helping patients are newspapers that are saying surgeons can be abusive to patients and staff, they have too much power and no system to keep it in check and there needs to be something that forces them to do the right thing so this site could have been that but it’s not. The information I posted was accurate, it is only considered defamation if it’s is false but mine wasn't and I'm fully aware of the laws on defamation, so this site is not there to help patients and show where the care is great and they're quite happy to make you think the care is great where it's actually emotionally abusive or with a difficult surgeon.

This platform is biased. Positive review undergoes no moderation but negative does . How is that okay? Also, doctors review their senior colleagues ! Come on, it doesn’t take a Genius to work out that flattering your boss is a way of protecting yourself. I am sick of the absolute smokescreen around healthcare.

Responded to questionnaire text but dead link, rang you to report but no answer. Great care? I think not.

I would like to know why you publish good and bad reviews separately? We luck up a review for a Doctor and only find good reviews then we have to dig around for the bad ones which are listed as 'do you want to report this review?' Why do you do this? Patients should be able to view bad and good reviews on one page...

I was asked by my healthcare provider to put a review on this website after my treatment was completed. The reviews I read of the person concerned bore little resemblance to my experience.

It is very unlikely that over 30 genuine reviews would give anyone NOTHING BUT 5* REVIEWS in ALL three categories.

Protecting dishonest Doctors, no impartiality, no transparency, covering the misconducts of the NHS...what a shame! Your negative feedback will be rejected straight away.... totally corrupted...

Protecting dishonest Doctors. Iwantgreatcare works in this way; if you have a positive review, your feedback will be published straight away, and it is not subject to be reviewed, no rules will be applied, but if your feedback is negative, well!! Here there are some many issues, there will be a very stringent review, your feedback is likely to be rejected, and all the rules will be applied, if you check their web site in fact, it is full of positive feedbacks, but the patients that tried to publish a negative feedback were rejected and most of them are here reporting how iwantgreatcare acts dishonestly and in a corrupted way....

They don't publish negative reviews, my ex psychiatrist is widely known to be an abusive and downright horrible and dishonest man. My review only touched upon his dishonesty and unprofessional conduct, no insults. He has previously been dismissed due to his manner. Yet my experience is somehow invalid?!

I was treated by Gaural Patel at MK Hospital Breast Care Unit. Her manner and professionalism was exemplary throughout my diagnosis and treatment. She did an amazing job with my breast surgery and provided excellent advise. She was kind and considerate and helped me through a worrying time.

Seen Doctor Giles S.L Davies , very good consultant. Very passionate and caring.

BEWARE EVERYONE, THIS SITE CAN'T BE TRUSTED ANY MORE. THEY DO NOT PUBLISH NEGATIVE REVIEWS OF A DOCTOR ANYMORE, SO ALL YOU'LL SEE ARE THE BEST POSSIBLE REVIEWS OF ANY DOCTOR.
THEREFORE IWANTGREATCARE HAS BECOME YET ANOTHER EXTREMELY UNHELPFUL SITE FOR PATIENTS WHO DO ACTUALLY NEED AND WANT GREAT CARE. DO NOT USE THIS SITE, IT'S BECOME EXTREMELY BIASED, & COMPLETELY ON THE SIDE OF DOCTORS.
THEREFORE IT DEFEATS ITS VERY (SO CALLED) OBJECT.
EXCEEDINGLY UNFAIR TO PATIENTS AS THE REVIEWS CANNOT BE TRUSTED.

I recently left a review about a Consultant who I had a very poor experience with and was misdiagnosed by. The review was originally published but was promptly deleted possibly when the Consultant reported this. The review was based on factual information and backed up by 3 second opinions both private and NHS. My review contained nothing that was considered prohibited in IWantGreatCares guidelines. I have since reached out to IWantGreatCare offering to share my hospital notes with them which back up my review. I have not heard back from them. The Consultant has also since had a positive review which I strongly suspect is not genuine as the language used seems like marketing. A site like this is completely useless if it doesn’t allow patients to share their genuine experiences. Previous reviews on here say the same! I would still like to resolve this issue with IWantGreatCare and would be happy to update this review in light of a solution.