I always look for items that makes it unique and yet never go out of style. Your company offers that. I received my merchandise in a timely manner and i have never been disappointed in the quality. I... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I’ve always loved fashion meets tech brands. I discovered JL AL. After trying their pieces, I was impressed by the attention to detail and the subtle accents that really elevate the design. When it c... Toon meer
Bedrijf heeft geantwoord
At first sight I was unsure if the site was legit or not … however after some research … I felt confident enough to make a purchase. Not only is the site legit but … if I’m not mistaken… my order ca... Toon meer
Bedrijf heeft geantwoord
The cortex has many folds and the differences are obvious.The design is beautiful and the appearance is elegant, but the quality of the leather varies greatly. One has obvious wrinkles, while the othe... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
_J.L-A.L_ is a brand focused on continuous development often inspired by technological innovation - its unique forms and outcomes, a result of favouring experimentation over established trends. Inspired by the ability of nature to create protection, comfort and functionality from simple structures, it is this ethos that guides the development of materials, solutions and styles of _J.L-A.L_. The _J.L-A.L_ design language uses the cutting edge as its core. Sprung from immediacy of digitally aided design and assembly, the ability to evolve ideas into looks by rapid iteration creates a continually mutating shape – ready to assume a new form at moment’s notice. Working from process, rather than to market, makes the designer as much a conductor as a craftsman. This is a new very exciting space, and the third collection from _J.L-A.L_ represents the very dynamic designs emerging from this approach.
Contactgegevens
Via Francesco Luigi Ferrari 37A, 44122, Ferrara, Italië
- info@j-la-l.com
- j-la-l.com
4,6
Uitstekend
54 reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Antwoord van _J.L - A.L_
Hello Gary,
thanks so much for your feedback.
We’re really glad that you enjoyed your experience with us.
We hope to see you again soon!
_J.L-A.L_ Team
The buyer from China encountered additional customs clearance fees due to the order this time. Of course, you have refunded them, but I still want to make another purchase on the official website
Although shipping to China includes taxes and shipping fees when purchasing goods, we encountered difficulties due to Chinese customs regulations. For personal purchases of goods worth 2000 RMB to 5000 RMB, shipping fees are waived for orders over 5000 RMB. Shipping to China for orders over 600 euros requires the recipient to provide a customs clearance certificate. After communicating with customer service, we suggested that they accept me to advance the payment and refund the fees. During the communication, we suggested to customer service that you authorize the SSENSE store, which has a customs clearance certificate in China. We cooperate with companies that also authorize the Beijing store and Hangzhou store in China. They may also have a relationship with a customs clearance certificate. Otherwise, can we change the shipping fee to 500 euros for goods not exceeding 550 RMB? It's very troublesome. We will communicate with each other for a week. DHL On both sides of the weekend, we don't work. When I made the purchase, I already included taxes and shipping, which resulted in extra fees for the recipient to pay. I still want to make another purchase on the official website, but I'm afraid I'll encounter another one. If I want to make another purchase on the official website, I'll contact customer service directly and inform them that the customs clearance fee will be the same as last time. I'll advance your refund, and I'll advance this customs clearance fee. Is that okay
10 september 2025
Antwoord van _J.L - A.L_
Hello Songqui,
we thank you for taking your time to share your feedback - we truly appreciated.
We'd like t confirm that all our shipments are sent DDP (Delivery and Duties Paid).
Kindly remember that, according to local customs regulations in China, orders exceeding 1000 CNY must be declared directly by the recipient.
Please do not hesitate to contact our Customer Service Team (info@j-la-l.com) should you may need any further assistance or clarification - they'll be happy to support.
Have a nice one,
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi Kyle,
thanks so much for your feedback.
We’re really glad that you're satisfied with your shoes.
We hope to see you soon, have a nice one!
_J.L-A.L_ Team
Excellent product
Satisfied with prompt and courteous service, the quality exceeded my expectations, a shop I can trust with confidence, a service I’d be happy to use again, with fast delivery and great product
1 september 2025
Antwoord van _J.L - A.L_
Hi there,
thanks for sharing your positive review.
We're happy to read that you enjoyed the shopping experience on our site and that you're satisfied with your purchase and our service.
Hope to see you again soon!
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi Oliver,
we're glad to read that you enjoyed the shopping experience on our site, hope to see you again soon.
Have a nice one,
_J.L-A.L Team
all was great!
25 augustus 2025
Antwoord van _J.L - A.L_
Hi Piotr,
thanks for your positive feedback, we appreciate it and hope to see you soon around.
Cheers,
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi Max,
thanks so much for your feedback, we appreciate it.
Hope to see you soon, have a nice one!
_J.L-A.L_ Team
日本での旗艦店待ってます
10 juli 2025
Antwoord van _J.L - A.L_
Hi there,
thanks for sharing your review with us and the community.
Have a nice one,
_J.L-A.L_ Team
Amazing brand
An exceptional brand with vision and love. Fast response on their customer service and fast shipping.
25 juni 2025
Antwoord van _J.L - A.L_
Hi Noah,
many thanks for the positive review, we're happy to read that the experience with us met your expectations.
We hope to see you soon around!
_J.L-A.L_ Team
Next-Level Techwear
I’ve always loved fashion meets tech brands. I discovered JL AL. After trying their pieces, I was impressed by the attention to detail and the subtle accents that really elevate the design. When it comes to techwear, JL AL is by far my favorite brand. I’m really looking forward to their upcoming collections!
23 juni 2025
Antwoord van _J.L - A.L_
Hi Kosei,
thanks for sharing your positive review.
We're glad to read that you enjoyed the shopping experience on our site and that you're satisfied with our products.
Thanks for your support, we hope to see you again soon!
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hello Atsuki,
many thanks for the positive review, we're happy to read that you're satisfied with our service and items.
We hope to see you soon around!
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi Chungien,
thanks for your feedback, we appreciate it.
Have a nice one,
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi Sebastian,
thanks for sharing your positive review.
We're glad to read that you enjoyed the shopping experience on our site and that you're satisfied with your purchase.
Hope to see you again soon!
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi Chun,
thanks for your positive feedback, we appreciate it and hope to see you soon around.
_J.L-A.L_ Team
Perfect brand and shipping.
24 maart 2025
Antwoord van _J.L - A.L_
Hi Diego,
thank you for taking the time to leave this positive review, it is really appreciated.
We hope to see you again soon!
_J.L-A.L_ Team
Antwoord van _J.L - A.L_
Hi there,
thanks so much for your feedback.
We’re really glad that you enjoyed your experience with us.
We hope to see you soon, have a nice one!
_J.L-A.L_ Team
I greatly admire the work of JLAL and…
I greatly admire the work of JLAL and it pains me to leave this one star review. I bought two items, Bond Gloves and Bond knit sweater, both arrived defective, loose threads all over the gloves and a gaping hole in the collar of the sweater. Customer service experience was not great either-- instead of offering the replace the items with non defective garments (since I of course still wanted the items)-- I was expected to ship them back, and fingers crossed, REpurchase (!) the items myself from the store. Sure enough the sweater then sold out, so I would have been screwed if I sent it back. Upon noticing this all they were able to give me is a 15% discount which I find incredibly low given the status of the near unwearable items they sold me. Please do better, I am such a huge fan of your work.
31 januari 2025
Antwoord van _J.L - A.L_
Hi Samuel,
thanks for sharing your review.
We're sorry to read that your experience with us wasn't as good as you expected it to be.
Unfortunately we cannot process replacements at the moment, so the solution we offered was the only viable option.
Please feel free to contact our Customer Service Team if you need any other help, or more information.
Thanks,
_J.L-A.L_
Great products, great company, fast shipping!
The order arrived as scheduled and the products were high quality and showed up as advertised, I had a great experience and would order again :)
2 december 2024
Quality shipping and clothing
28 november 2024
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