Jacombstickets Reviews 

DO NOT USE THIS COMPANY. They promised tickets 7 days before the match, but when the day arrived, they pushed it back to 3 days claiming a "glitch."
Then, instead of delivering the tickets, they sent an email demanding a passport photo, a selfie, and three video clips just to "verify my identity". Legitimate ticket sellers do not demand your passport and biometric video data for standard match tickets. This company shifts goalposts and attempts to harvest sensitive identity documents. Avoid them at all costs!

AVOID AT ALL COSTS. They claim they are authorised by the PL, they're not. Still waiting for my tickets. They don't respond to emails and don't have a phone number. Nothing but a SCAM. Reviews on their website are fake.
THIS COMPANY IS A SCAM

They are certainly a polite bunch when communicating with them hence the 1 star but that’s about it.
I purchased two sets of tickets - went to see if more tickets were available and plenty were including the seats I had already purchased. They said it was a web error plus other reasons - I requested two refunds but they haven’t processed them yet. More excuses regarding the card processor. They state they are authorised ticket sellers but if you check the premier league website they are detailed as not authorised. I also contacted a premier league club to clarify seats and they confirmed although the block they’re offering is real the seats they are selling in it don’t exist. Jacombs is insisting the seats are there but not the ones I might have selected ! Laughable now.

I do hope they do the right thing and refund me for it. It’s a shame as I bet many turn up with their late issued qr codes that are either invalid who simply copied from valid tickets issued to legitimate season ticket holders

In a nutshell. They are not authorised ticket sellers therefore it’s at your own risk.

Well weeks have now passed and the excuses about a problem with visa therefore can’t issue a refund continues. I’ve had a please wait till 5pm tomorrow line sent a few times now. They have asked for my bank details a few times to make a bank transfer but I’m not comfortable providing this given how the lack of integrity is evident. I’m also quite amused at their attempt at educating me on how with a bank transfer I get the funds back immediately!!!! Meaning I don’t have to wait. Really ? I didn’t know this!

Guys I urge you not to use them! They are a huge scam! I’ve tried reporting the business but seems slow to process.