JALIZA Reviews 

169
•
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I originally thought this company was a scam but it is not. I did not know wig was coming from overseas and delivery time was delayed. I reached out to support and they were amazing and I finally did... Toon meer

Beoordeeld met 5 van de 5 sterren

Love it!!! I absolutely love this product! From the quality to the attention to detail, everything exceeded my expectations. You can truly tell that this company takes pride in what they create and... Toon meer

Beoordeeld met 5 van de 5 sterren

I own I believe 5 maybe 6 Jaliza wigs and love them all. I am glad a company was able to duplicate 8hrs of braid time sitting in a salon chair. I suffer from alopecia and female pattern baldness. Neve... Toon meer

Beoordeeld met 1 van de 5 sterren

I bought the Nami 100% human hair wig here that began severely tangling and shedding within weeks. A professional stylist confirmed it has major manufacturing flaws—shortcuts were taken using a th... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Pruikenwinkel

Geschreven door het bedrijf

JALIZA is a wig & hair brand designed for women who love the look of trendy braids. Our braided wigs offer trendy, classy styles that are perfect for everyday wear, vacations and braid lovers who want a protective style. With prices ranging from $100 to $300, our braided wigs offer a budget-friendly alternative to traditional braiding services that can cost $300 to $600 and up. Installation takes less than 15 minutes, saving you time and hassle. Plus, wearing JALIZA wigs helps protect your natural hair and supports healthy growth by reducing daily styling and damage. With JALIZA, you get beautiful, low-maintenance braids without the wait.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

169 reviews

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3 sterren
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4,5

Alle reviews

(169)

61 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

I originally thought this company was a…

I originally thought this company was a scam but it is not. I did not know wig was coming from overseas and delivery time was delayed. I reached out to support and they were amazing and I finally did receive the wig LOVE IT...and will be ordering another one shortly.. The communication was excellent with them and they responded back in a timely manner. If you were hesitant in ordering do not hesitate. I also recommended a friend and she is ordering one...

8 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Love it!!

Love it!!! I absolutely love this product!
From the quality to the attention to detail, everything exceeded my expectations. You can truly tell that this company takes pride in what they create and genuinely cares about their customers. Thank you Ruthie,

5 oktober 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I’m so happy with my experience with Jaliza hair! The customer service was absolutely amazing—they were kind, professional, and made sure I was satisfied. The wig is beautiful and looks so natural, especially the braids. You can tell that a lot of care and quality went into making it. I’ve received so many compliments!

Thank you, Jaliza, for the wonderful service and for creating such a beautiful, natural-looking wig. I definitely recommend her to anyone looking for a high-quality wig and great customer service! ❤️

24 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Greetings Everyone

Greetings Everyone,
I usually do not leave reviews, especially since I waste so much money on hair units and I am never satisfied. This particular hair company has been 100% satisfying. Not only did they send me a unit that I feel confident in wearing ( very high quality), they also sent me a replacement because I was not happy with the color I first purchased at no additional charge.
I would highly recommend them and look forward to purchasing another unit from them in the future.
Have a great day.

14 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

They went above and beyond to make sure…

They went above and beyond to make sure my experience was 100 satisfactory. It was handled professionally and with care. They stand on their word to ensure it. I bought a braid wig and wanted to change the color. It was no problem with it. The exchange was promptly addressed. I am totally satisfied and will be buying from them again.

16 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Realistic!

This is my second purchase and I will purchase again. The customer service is great and the units I purchased were both beautifully made and the hair and lace quality were great.

25 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

GREAT COMPANY

My experience was great because they are always here to help. Rather I have questions or complaints they alway reply. All of my wigs from Jaliza are so beautiful.

1 september 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best braided wigs out there

I own I believe 5 maybe 6 Jaliza wigs and love them all. I am glad a company was able to duplicate 8hrs of braid time sitting in a salon chair. I suffer from alopecia and female pattern baldness. Never have I dreamed of wearing braids. Thanks jaliza for making us several thousand feel beautiful

13 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

If I could give them 10 stars

If I could give them 10 stars, I will give them 10 stars. They provided me a picture showing that my package was delivered. Unfortunately, we have things called thieves that are porch pirates. Once I explain to them that I did not receive my purchase they were more than willing to give me another one. They did not have to do that. I could have just lost my money and been stuck paying for something I did not get but after great service recovery and good customer service they deserve more than five stars again I want to say thank you and much appreciated

3 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I thought it was a scam.

Thank you!!! This is NOT a scam!

28 juli 2026
Review zonder uitnodiging
Logo JALIZA

Antwoord van JALIZA

Hi Shon,

Seeing a package marked "delivered" when your doorstep is completely empty is infuriating, and feeling like your messages dropped into a black hole makes it ten times worse. I completely understand why you feel burned right now.

Here is the straight truth from our end, we searched our order system using the name on this review, but no matching order popped up. That usually means the order was placed under a different name or email, there was a major carrier tracking mix-up, or a technical glitch blocked your emails from reaching us.

We do not leave people hanging, and we definitely do not take anyone's money without delivering. We want to figure out what happened and fix this for you today.

Please send an email directly to support@jaliza.com with your shipping address, alternative email, or order number if you have it. As soon as your email comes through, our team will track down the package or make it right immediately. You paid for a wig you were excited to wear, and we intend to get it to you.

Best,
JALIZA

Beoordeeld met 5 van de 5 sterren

You will love your Wigs....

I’ve purchased about five wigs from this company, and I can honestly say they’ve exceeded my expectations every time\. The lace is unlike any other I’ve tried, the quality is outstanding, and my orders consistently arrive within 3–5 days\. Their customer service is exceptional. Whenever I’ve had a question or needed an exchange, they’ve responded—often within 30 minutes, and have always been helpful and professional.No one asked me to leave this review. In fact, I requested the link because I wanted to share my experience. This is my honest, 100% genuine review, and I’ll definitely continue shopping with them.

28 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

If I could give it a 0 I would

If I could give it a 0 I would! It's been no communication with the delivery updates then when I checked my email it said delivered... Delivered to who?? Better yet who delivered it??? Almost $300 for a wig that I didn't get why hell no either resend my wig or refund my money. Or I will keep writing a bad review because this is bull shit. Been waiting for this hair and y'all playing in my face! Don't order nothing from these scammers. Never had a problem with anyone I bought a wig from and here y'all go with this...IF I WANTED TO WAIST MY MONEY I WOULD HAVE FOUND A BETTER WAY TO DO SO!!!!!

24 juli 2026
Review zonder uitnodiging
Logo JALIZA

Antwoord van JALIZA

Hi there,

Seeing a $300 order marked "delivered" when you are standing there with empty hands is alarming. You spent good money, you were waiting on your hair, and right now you feel ripped off. We would be furious too.

We want to fix this right now, but TrustPilot display names do not show us your order number or email address for privacy reasons. Because of that, we cannot pull up your tracking file directly from this review.

Here is how we make this right immediately:

Email us directly: Send a quick note to our customer support email with the subject line "MISSING ORDER" and your full name.

We handle the heavy lifting: We will instantly check the carrier details, delivery coordinates, and proof of drop-off.

The Guarantee: If the carrier lost or misdelivered your package, we will either resend your wig immediately.

You are not out $300, and we are not playing games with your money. Please email us right now so a real person on our team can pull up your file and solve this today.

Best,
JALIZA

Beoordeeld met 5 van de 5 sterren

Beautiful Braided Wigs!

FINALLY - I have the Jaliza Wig I've been wanting for a year IN MY HAND. I ordered the Michelle Bora Bora Wig and the Kiki wig both in chocolate brown. I have to tell you the quality is amazing. It's so wonderful that Jaliza offers different size wig caps. I ordered an XS for my little baby head and it fits perfect! I mean that's half the battle not feeling like you have to secure your wig. The color of the hair is rich and beautiful and you can do so much to the unit adding a hint of different color curly pieces or gold beads. I had to order two more units after I received these two. I highly recommend Jaliza. Their customer service has also gone above and beyond to accommodate my requests and be helpful.

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

It's beautiful I love it!

I absolutely love my Jaliza wig! It is very lightweight, beautiful, and looks incredibly realistic. Everywhere I went, people asked if it was my real hair. The braided style is gorgeous, neat, and very natural-looking.
I've worn it for quite a while, washed it several times, and put it right back on. It has held up wonderfully and still looks great. One of the things I love most is how convenient it is, especially during hot flashes. I can easily take it off at night and put it back on during the day without any hassle.
This wig has been a great investment for me. It's comfortable, stylish, easy to maintain, and gives me a polished look in minutes. If you're looking for a beautiful braided wig that is realistic, lightweight, and long-lasting, I highly recommend the Jaliza wig! ❤️

28 mei 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent!

Excellent!! Not only are their units beautiful and of exceptional quality, the customer service is amazing. Questions are addressed promptly and they work with you.

16 juni 2026
Review zonder uitnodiging

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