James-Morrow Reviews 

Excellent service and very quick delivery. Would highly recommend.

I needed to buy a record player and had no idea where to start. I asked James Morrow what would suit me best and they where extremely helpful. I now have a fantastic record player that works well with my original speakers. Thanks so much!

Very happy with the service and support from James Morrow. Had a small problem with record player on arrival which was sorted without any fuss.

Phoned up and received great advice. Very professional and turntable dispatched quickly and arrived in perfect condition. Will be using them again and would wholehartedly recommend to anyone. Five star easily.

Great item, great price. Initially sent wrong colour, this was quickly rectified and wrong item collected. Correct item arrived quickly. Really pleased with purchase and service.

Excellent advice, friendly service and super fast delivery. I would wholeheartedly recommend.

Outstanding service and attention from Rupert James who answered the numerous questions I threw at him and provided excellent advice and supporting information, first class buying experience

I recently bought some Riga kit from the website and just wanted to say how helpful you were. I’d had a poor experience online with another firm a few years back so was a little wary. The customer experience and logistics were first class. I’ll be back for more soon. Thank you

Really getting in to my music during these challenging times. Decided to treat myself to some Sonos having heard and read good things about it. Phoned a couple of retailers for advice without much success. Advised to check out James Morrow in Edinburgh. Excellent website gave me a few ideas but still wasn't sure what would be best for my needs and budget! Phoned them 2 or 3 times and spoke with Rupert and Cameron. Advice was first class and really felt they were interested and not just trying to sell! Cameron actually phoned me back with another suggestion but still no pressure to buy. I am now the proud owner of the superb Sonos Beam and 2 Sonos One SL's. Home delivery was quick and set up was simple (I admit one more call to Cameron for help!) All within budget too! Lockdown now a bit easier thanks to Sonos and the James Morrow team in Edinburgh.

Rupert and his splendid team are our go-to supplier for all things connectivity and sound. Living up in Highland Perthshire, they successfully re-wired our house for wifi and a full Sonos install. Not a task for the faint~hearted. Couldn’t recommend highly enough.

I recently bought an LG OLED TV from James - Morrow Edinburgh over the phone. I live in Edinburgh. Rupert ( MD) and his team came very highly recommended. The service levels and customer experience ( even over the phone) were truly exceptional from start to finish. A real breath of fresh air compared to the competition ( who I will never use again!).
They were cheaper than John Lewis and home delivery was the quickest I have ever had the pleasure in receiving. If you’re in the market now or in the future for their products and services you will highly satisfied with the overall experience, I can’t thank them enough. Thank you & Best Wishes to you and your professional team Rupert. JD- Edinburgh.

Amazing service from friendly and knowledgable staff with a superb range of products. Delivery and after sales service second to none. A small local business who beat the big chains hands down. We have purchased a wide range of Sonos products tailored to every room in the house and would highly recommend James Morrow to anyone looking to optimise their audio visual experience.

Superbly helpful and friendly advice when my original speakers developed what appeared to be a fault. Sandy was meticulous in identifying the cause - WiFi interference - and a change of speaker channel solved the problem. Rupert James helpfully mentioned the Sonos Port and I was later delighted to make this purchase together with two OneSL speakers. Service and delivery fast and faultless. I have total confidence in this great local business and their team of dedicated staff.

You will often see a good review when the staff are trying to sell products but when there is an issue they become hostile and unhelpful. I have not shopped there for five years!