Communication due to delays associated with shipping to the US was excellent. Once my package was shipped, it arrived within 48 hours with no complications to be dealt with. Shipping fee was quite h... Toon meer
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Lees wat reviewers zeggen
1st time buyer & User of cigars, James fox store was recommended to me by a friend. I recently purchased a few cigars which were excellent quality & fair priced Delivery is quick & careful... Toon meer
I’ve purchased from James J Fox several times before and you guys never disappoint. This time was no different, great whisky, great service and fast shipping. You guys always nail it, thanks. Jim... Toon meer
As always, my order was easy to enter, the confirmation arrived immediately, was shipped the next day and arrived exactly as ordered. This is one of the top vendors I deal with.
Bedrijfsgegevens
Geschreven door het bedrijf
Since 1881, James J. Fox Cigar and Whiskey Store has been Ireland's premier tobacconist and has since added to this reputation a large range of Irish and Scotch whiskeys, to satisfy the most discerning of palates. In both our physical and online stores, you will find a large selection of premium handmade cigars, smoking pipes, Irish whiskey, Scotch whisky, Irish gin, cigar and pipe accessories, as well as our world-renowned James Fox cigars and pipe tobacco.
Contactgegevens
119 Grafton Street, D02 E620, Dublin, Ierland
- +35316770533
- info@jamesfox.ie
- jamesfox.ie
4,9
Uitstekend
2K reviews
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Heeft 16% van zijn negatieve reviews beantwoord
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The best place for cigars in Ireland
The best place for cigars in Ireland. Great communication and fast delivery.
24 juni 2026
Friendly staff.quality cigars and fast…
Friendly staff.quality cigars and fast delivery.cannot ask for more
19 juni 2026
Clear easy to use website
Clear easy to use website. Packaging and delivery were all efficient.
19 juni 2026
Nice Gift Packaging
18 juni 2026
Ossie followed up well …
Ossie followed up well when my product choice wasn’t available and provided a good alternative. Delivery was quick and the transaction adjustments dealt with quickly and easily.
18 juni 2026
Great and knowledgeable staff
Great and knowledgeable staff! They take the time to ask about your taste preferences and guide you to the perfect selection.
8 juni 2026
They are the only Cuban cigars source…
They are the only Cuban cigars source in Ireland. They are just jems which we need to keep running. And they do their hard job great. As good as it possible with stupid Irish lows. I always support then and participate in all JJ Fox events and buy cigars and whiskey sometimes. They have great selection of both.
8 juni 2026
A pleasure to deal with
Simple , efficient shopping and fast shipping of a wide range of products.
9 juni 2026
Amy was incredibly helpful
Amy was incredibly helpful, passionate about her job and was refreshing to receive that level of customer service and guidance. When dealing with Ozzy the next day he was also a real credit to your company. The product where delivered exactly when requested and overall 100% delighted with the service. I will be back soon !!
5 juni 2026
Amy and the Team at JJ Fox Dublin
Amy and the Team at JJ Fox Dublin, helped me curate the perfect wedding gift for a special couple.
They took my ideas onboard and totally ran with my idea, suggesting the best quality products to wow the couple, and doing it efficiently and easily for me as the purchaser.
The experience was just fantastic
8 mei 2026
Montecristo #3 & 4
I have been buying Montecristo #3 & 4 cigars from James J Fox for many years.
I visited on Saturday, May 23rd at, around 11:00am. I was served by Maciel. I asked for a box of #3. Out of stock? I then asked for a box of #4. Also out of stock??
I was disappointed to learn that they hadn't my favourites but could not get a clear answer as to why!
I had to settle for a box of #5s. I was informed that no boxes of 25 were available and had to settle for a cardboard pack of 5x5, €562. Huge disappointment. I asked whether Yiorgos was about. He was not.
I asked for some longer Montecristo and was shown some fine looking cigars. 4 at €46 each.
It was only when I returned to the US that I discovered that Maciel had fobbed me off with 4 Quai D'Orsay #54., Excellent Cuban, in its own right, but NOT Montecristo! I spent €746 in total but it was a very disappointing visit!
Fox's Business is Tobacco and Whiskey.
That they have so few of a best selling brand is, in my view, inexplicable.
Peter F Duffy
23 mei 2026
Review zonder uitnodiging
Antwoord van James J. Fox Dublin
Dear Peter,
Thank you for taking the time to share your feedback, and for your long-standing custom with James J. Fox.
Firstly, we are sorry to hear that your recent visit did not meet the expectations you have built up over many years of shopping with us. We fully understand your disappointment at finding both Montecristo No. 3 and No. 4 unavailable, particularly when these are cigars you have enjoyed and purchased from us in the past.
Unfortunately, the availability of Cuban cigars has become increasingly challenging in recent years due to ongoing difficulties within Cuba itself. The island has experienced significant economic and infrastructure issues, including widespread power shortages and production disruptions, which have had a substantial impact on cigar manufacturing and exports. As a result, cigar retailers around the world are receiving far fewer cigars than they would historically have expected, and even some of the most popular and established lines can be unavailable for extended periods. While we appreciate that this does not lessen the frustration of travelling to purchase a particular cigar and finding it unavailable, we hope it provides some context for the situation currently affecting the entire Cuban cigar market.
With regard to the cigars you purchased individually, we are sorry to learn that you returned home believing you had purchased Montecristo cigars when the cigars you received were Quai d'Orsay No. 54. Quai d'Orsay is indeed an excellent Cuban cigar in its own right, but we appreciate that it was not what you intended to buy. We can only assume that there was some misunderstanding during the discussion of alternative recommendations, as all cigars are sold labelled at the point of sale. Nevertheless, we regret any confusion that may have arisen and understand how disappointing it must have been to discover this only after returning to the United States.
We genuinely value your loyalty over the years and are sorry that this visit left you with such a negative impression. While the current supply situation remains challenging across many Cuban brands, we continue to do everything we can to secure stock and offer suitable alternatives when customers' preferred cigars are unavailable.
We hope that, should your travels bring you back to Ireland in the future, you might consider visiting us again and giving us another opportunity to provide the experience you have come to expect from James J. Fox.
Kind regards,
– Pete & Team in James J. Fox Dublin
Great experience
Package got delivered on time, no issues, clear communication from the shop.
26 mei 2026
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