JapanCodeSupply Reviews 

Buyer Beware, this company is complete crap.

If you are lucky and have no issues with purchasing a card, then nothing bad happens.

But if you are like me and get an obvious error with a code that arises from their company's bad software, you get to experience the combination of one of the worst customer service experiences (and I have had to call Comcast about complete BS multiple times before) and demonstrations of incompetency from their entire company that I have ever experienced.

I attempted to purchase a DMM points card (5000 points) on March 31st (April 1st in JP). And due to a technical glitch on their side, I am now being forced to endure the ride that is their horrible software fix pipeline.

First, if you live in a different time zone from their company, tough luck, because they are based solely in Japan, so any contact that you want to have with them can only be done in a specific time period.

Second, if you do contact them and your issue is a technical issue on their end, they will endlessly stonewall you with generic emails that contain combinations of the following generalized statements:
A) We are working on your issue ASAP
B) Our IT department is working on it
C) Wait a "moment" please!
D) Let me try to guilt trip you into not responding by reminding you that they have a small team *
E) A code will be resent ASAP (rather than, I don't know, just sending me a new code for your company's mistake?)
F) THE MOST ENRAGING EMAIL FOOTER I HAVE EVER SEEN ("Thanks for your patience :)")

* According to Crunchbase, they have about 1-10 employees at their company. However, according to Comparably, their software engineering department makes about $100 K a year, which is the average salary for software engineers in the US (I know they are technically a Japanese company, still). Apparently whomever is in software engineering is being paid way too much, considering how long it appears to be taking them to trace transaction history to attempt to find a 10 digit code that I now frankly believe does not exist.

Oh yeah, and even though they have a technical error, they are not above not pausing my PayPal transaction and instead took my money. For a card that I never got. So basically, I got a $50 dollar ERROR MESSAGE in my email.

Anyways, it has been 3 full business days, and the event that I purchased the cards for is about to be over. If it does end before they finally get off their butts and give me some kind of compensation for my time, I will do whatever it is in my power to get my money back. And I will never use their service ever again.

Fast and quick dispatch services upon confirmation

Really fast delivery!! I love them!!

When you will make your first purchase on their website, they will need to verify your account. In my case, I had to wait 10 hours (and let's remember "Code delivery in 1 minute!" is written absolutely everywhere on their website). They will send you a code on your phone number to verify your account.
And as if it wasn't, enough, they will tell you that you have to either contact them on social media to tell them how you're gonna use your code, OR send them your ID or an official paper with your name or address.

I've chosen to reach them on social media. Somehow this wasn't enough, and they asked for my ID.
Find other websites, there's another one that you can easily find which is far less annoying to deal with.

Oh and the person who answers you on facebook just send pre made messages even when you ask specific questions. Anyways, I would definitely not recommend.

(except maybe if you have already made all these tedious things)

super simple and super useful! will be using this for a long time to come.

Very easy use and trusted website
Fast and secure

Super fast and I can always trust them to deliver without ever being worried about security. They help feed my idol addiction.

Very good, very fast.

It's fast but if it can accept American credit card it will be better:)

it's really fast to get the code, however sometimes it will take a while, but it's really fast at most of time

Very Fast , and excellent support

Slow code delivery contrary to to under a minute

Fast & reliable! the one and only place to get your iTunes cards!