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Japanese Knife Company Reviews 

2.298
TrustScore 5 uit 5

4,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I ordered a Nakiri and a bread knife. Both came well wrapped and super sharp! Unfortunately the ramen bowl I ordered was damaged during internal delivery (staff sent me a picture), which they apologi... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I went to the kensington store - amazing service, Snehal was so helpful and welcoming, she took the time to show me many different options, listen to me and help me. I am so happy with my knife and ev... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Went to Japanese Knife Company as a side quest on our London trip. Was just browsing around and Mr. Maulik Shukla was very helpful and informative when we were asking about the knife and the specific... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

have purchased yet another item from the Japanese knife company which came well wrapped and on time. these people are great to do business with.

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Messenwinkel
  2. Aanrechtwinkel
  3. Cadeauwinkel
  4. Woonwinkel
  5. Kookwinkel
  6. Slijperij

Over Japanese Knife Company

Geschreven door het bedrijf

For over one thousand years Japan has been at the leading edge in the crafting of breath-taking blades. Today, using those traditional skills combined with modern technology Japanese Knife Company is proud to present the finest range of knives, kitchenware and accessories.

The Japanese Knife Company – famous for introducing Ceramic blades to the UK as well as, laminated, hand folded and bespoke blades – published its first website in 1998 and now has 10 Branches in London, Paris & Stockholm. A knife studio where the customer can try any product and receive educated guidance and help.

With a definitive collection of Japanese blades – over 2000 different styles to choose from – expert advice on selecting the most suitable blade; an in-house sharpening service; lessons on cutting techniques and sharpening; an unparalleled range of sharpening systems, this is an absolute must for anyone seeking the best.

With over 6000 products in our stores and online, we have comprehensive range of knife storage solutions, cookware, kitchen utensils, tableware, barware, books, home & garden products and handmade penknives. Gift vouchers are also available with other wonderful gifting ideas for corporate gifting and special celebrations.

A haven for chefs, home cooks and everyone who appreciates stylish home products.

UK's Leading Cookware Retailer

Geschreven door het bedrijf

Largest Kitchenware Retailer with Excellent Customer Service
Supplying Japanese knives & kitchenware to households and restaurants in UK and Europe for over 26 years.

Free UK delivery for orders over £50

Fast Delivery Worldwide

Fast deliveries from online store and best advice in retail stores.

Contactgegevens

4,9

Uitstekend

TrustScore 5 uit 5

2K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,9

Alle reviews

(2.298)

589 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Knife

Very easy process and lovely items very pleased

1 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Mr Hatton,
Thank you so much for your lovely review and for your continued support! We're delighted to hear the process was easy and that you're pleased with your items. We look forward to seeing you again soon!
Warm regards, The JKC Team

Beoordeeld met 5 van de 5 sterren

Very helpful staff & great purchase!

Very helpful staff, guided me through options for my first Japanese knife taking plenty of time with me. Ended up with a mid price range option and am ABSOLUTELY delighted. I love cooking & having my knife has really upgrade my pleasure!

12 april 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear John,
What a wonderful review — thank you so much! We're so pleased our team were able to take the time to guide you through the options for your first Japanese knife, and even more delighted to hear it's already upgrading your enjoyment in the kitchen! Happy cooking, and we look forward to welcoming you back to JKC soon!
Warm regards, The JKC Team

Beoordeeld met 5 van de 5 sterren

Have been using this store for 10+…

Have been using this store for 10+ years and always brilliant! Knowledgable, friendly and welcoming staff make the whole experience a pleasure. Highly recommend!

Special mention to Shrujal

9 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Ross,

Thank you so much for your incredible support over the last 10 years. It truly means a great deal to us. We’re delighted to hear that the team has consistently made your visits enjoyable with knowledgeable, friendly, and welcoming service.

We will be sure to pass your special mention on to Shrujal. Feedback like yours really helps build trust with future customers, and we truly appreciate you taking the time to share your experience.

We look forward to welcoming you back again for many more years to come!

Beoordeeld met 5 van de 5 sterren

Hiro advised me very well and…

Hiro advised me very well and understood what I needed. I ended up buying one of the first knives he recommended after trying a lot of them.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Thank you for your kind review Cagdas! We’re delighted to hear that Hiro was able to understand exactly what you were looking for and guide you to the right knife.

Being able to try different options is such an important part of finding the perfect knife, so it’s wonderful to know you had a positive experience. Your feedback means a great deal to us and helps us continue improving our service.

We hope you enjoy your knife for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Great experience, thanks Shrujal!

The staff were really welcoming and helpful- thank you Shrujal for your help! They offer engraving and gift wrapping for free which is a lovely touch and makes a gorgeous present! Highly recommend.

9 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Kate, thank you so much for your lovely review! We’re delighted to hear that you found the team welcoming and helpful, and that Shrujal was able to assist you.

It’s wonderful to know that the engraving and gift wrapping added something special to your purchase. Your recommendation really helps build trust with future customers, and we truly appreciate your support.

We hope the gift is enjoyed for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Excellent

Excellent!

Really enjoyable. Maulik was very knowledgeable, explained clearly and concisely with humour and patience.

A good balance of theory and practice.

Would highly recommend! If in doubt, book it! You won’t regret it.

Thank you Maulik! 😍🤩👌

6 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear Customer,

Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the experience and found Maulik knowledgeable, patient, and engaging throughout the session.

It’s wonderful to know the balance of theory and practice worked so well for you. Feedback like yours really helps build trust with future customers, and we truly appreciate you taking the time to share your experience.

We will be sure to pass your kind words on to Maulik, and we hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Mallick was excellent

Mallick was excellent, sharpening our knife on the same day and ensuring it was sharpened for a left handed person. He even managed to upsell us a brand new knife! Great service.

7 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Rhian,
Thank you for your wonderful review! We’re delighted to hear that Maulik provided such excellent service and took the extra care to sharpen your knife specifically for left handed use.

It’s great to know you were pleased with both the sharpening and your new knife purchase. Feedback like yours really helps build trust with future customers, and we truly appreciate your support.
We hope you enjoy your knives for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Excellent service at the Japanese knife…

Excellent service at the Japanese knife company store in Soho with a huge range of goods, this is exactly what every chef dreams of) I always leave here with purchases, a discount for chefs and free sharpening of the knife purchased here, this is a very pleasant bonus, love it

7 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Julia,

Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the service at our Soho store and appreciated the wide range of products available.

It means a lot to us to know the shop feels like a dream destination for chefs, and we’re so pleased you enjoy the benefits we offer, including chef discounts and complimentary sharpening. Your feedback really helps build trust with future customers, and we truly appreciate you taking the time to share it.

We look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Shrujal was incredibly helpful

Shrujal was incredibly helpful, showed me plenty of knives within my budget and helped me pick two as-well as offering a free engraving on one of the knives.

6 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Thank you so very much Joseph for your wonderful comments and 5-star rating. We are so pleased you like the in store service and hope we are able to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

Very pleased service

I just want to say I came in today wanting to sharpen my knives and shrujal was amazing support. He managed to sharpen my knife very well. Although they don’t have same day knife sharpening service he still managed to make the time. I’m very pleased with his service and attentive to detail.

5 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear customer,
Thank you so much for your wonderful review! We’re delighted to hear that Shrujal was able to support you and take the time to sharpen your knife to such a high standard.

Going the extra mile for our customers is something we truly value, so it’s great to know his attention to detail made such a positive impression. Your feedback really helps build trust with future customers, and we truly appreciate you taking the time to share it.

We hope your knives perform beautifully for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Really helpful and friendly staff…

Really helpful and friendly staff Shrujal helped us out

5 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Liam, thank you for your kind review! We’re so pleased to hear that you found the team helpful and friendly, and that Shrujal was able to assist you.

Feedback like yours really helps build trust with future customers, and we truly appreciate your support. We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Amazing service today from Vishal

Amazing service today from Vishal, truly appreciate his expertise and swift assistance, was a wonderful experience and found exactly what I needed. Will definitely return!

4 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Lily, we are so very grateful that you have taken time to write such a wonderful review for us and given us a 5-star rating. We are so pleased that you like the in store experience and hope we are able to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

If you have any inquires regarding with…

If you have any inquires regarding with knives and such. Look for Mr masaya. He is very knowledgeable and will recommend the best tools you need. Thank you very much. Make sure to give him a high five after the purchase 😆

1 mei 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Thank you so very much Christian for your amazing feedback. We're so pleased you enjoyed the in store service and eagerly look forward to your next visit.

Beoordeeld met 5 van de 5 sterren

Great service!

Great service!

30 april 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dear customer, we are so very grateful that you have taken time to give us a 5-star rating and left such kind comments. We are so pleased you like the in store service and hope we are able to welcome you back soon.

Beoordeeld met 5 van de 5 sterren

A lovely experience visiting the…

A lovely experience visiting the Wimbledon store. Jay explained the background to the knives and we bought a great gift plus voucher for a birthday present.
If you want to buy the real thing and get a lot of knowledge and advice too, this is the place to go

23 april 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Karen, we are so very grateful that you have taken time to write such a wonderful review of your experience at our Wimbledon branch. We are delighted that you enjoyed the in store experience. We really hope the recipient enjoy the gift voucher, they are very welcome to come to the branch and get advice from our team to select the best product for their needs.
We sincerely hope you are able to visit us again soon.

Beoordeeld met 4 van de 5 sterren

I can thoroughly recommend

I can thoroughly recommend no issues at all with customer service or delivery. There was a problem on line trying to put through my order and make payment.maybe this will help getting it sorted maybe just a glitch.

21 april 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Linda, thank you so much for your kind review and recommendation! We’re delighted to hear that you had a smooth experience with both our customer service and delivery.

We also appreciate you flagging the issue you experienced online. Feedback like this is incredibly helpful and allows us to continue improving our website and service. Your review really helps build trust with future customers, and we truly appreciate you taking the time to share it.

We hope to welcome you back again soon!

Beoordeeld met 5 van de 5 sterren

Great service

Hi i came to buy a chefs knife and was looked after very well by staff membet Shrujal. I was given a variety of options with good explanations and descriptions, leading me to make the right choice for me. Thanks

28 april 2026
Review zonder uitnodiging
Logo Japanese Knife Company

Antwoord van Japanese Knife Company

Luke, we are so grateful for your great review! We’re so pleased to hear that Shrujal looked after you well and helped guide you through the options to find the right chef’s knife.

Providing clear and helpful advice is something we pride ourselves on, so it’s wonderful to know you had a positive experience. Your feedback really helps build trust with future customers, and we truly appreciate it.

We hope you enjoy your knife for many years to come and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

I'll be back

I was looking for an authentic Japanese kitchen knife. I looked at lots but the JKC website and reputation clinched it for me. Excellent service, prompt delivery. Now I am in love with Japanese knives so I will be back.

25 maart 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Thank you so much for your wonderful review Paul! We’re delighted to hear that our website and reputation helped you choose us, and that you received excellent service and prompt delivery.

It’s fantastic to hear you’ve fallen in love with Japanese knives, there is always more to discover. Your feedback means a great deal to us and helps build trust with future customers.

We look forward to welcoming you back again soon!

Beoordeeld met 4 van de 5 sterren

I ordered an omlette pan and when it…

I ordered an omlette pan and when it arrived it was tiny. I phoned JKC and spoke to Shivam who explained that the dimensions were a little misleading. He sent me photos of the pans with dimensions on so I was able to return 'tiny' and get a larger one. Minus one star for not making the dimentsions clear, but very good customer service.

22 april 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Rowland, thank you for your thoughtful review and for bringing this to our attention. We’re pleased to hear that Shivam was able to assist you and provide clearer guidance to help you find the right size pan.

We appreciate your feedback regarding the product dimensions, as this helps us improve the clarity of our listings for future customers. Your comments are incredibly valuable to us.

We hope you enjoy your new pan and look forward to welcoming you back again soon!

Beoordeeld met 5 van de 5 sterren

Shrujal very best

28 april 2026
Review zonder uitnodiging
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Antwoord van Japanese Knife Company

Dario, thank you for your kind review! We’re delighted to hear that Shrujal made such a positive impression.
Feedback like yours really helps build trust with future customers, and we truly appreciate your support. We hope to welcome you back again soon!

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