Ik bestelde een set maar kreeg alleen…
Ik bestelde een set maar kreeg alleen de blouze.
???
Ik hoop dat jasperbelly nog reageert.
De advertentie spreekt duidelijk over een set.
Womens Round Neck Solid Color Top+ Leopard Print Jeans Casual Set × 1
Antwoord van Jasperbelly
Hi Ritje van Wallendael,
We’re truly sorry to hear about your experience, and we completely understand your frustration. We want to assure you that Jasperbelly is committed to providing high-quality, comfortable clothing and reliable customer service—we do not engage in practices meant to mislead or take advantage of our customers.
The "Womens Round Neck Solid Color Top+ Leopard Print Jeans Casual Set" is sold as separate pieces, and based on your order, only the top was purchased. The listing includes clear options so customers can choose whether they’d like to order the top, the pants, or both. We apologize if this wasn’t made clear enough, and we’re actively working to improve our product listings and customer service to prevent any confusion going forward.
If you’d still like to purchase the matching pants, you’re welcome to click the link in the store to order them separately. Our customer service team has noted your feedback and will reach out to you directly within 24 hours to ensure we address your concerns.
We appreciate you bringing this to our attention, and we hope to make things right.
With Kindness,
The jasperbelly Team