Jdate Reviews 

I purchased a paid 3-months subscription on jdate thinking that it would be more like match or zoosk. Nope. This was the money simply thrown away and I hate throw money away. Not a single match in my neighbourhood. All their recommendations are from another province or 600 km away. And of course, they don't give you refund. What a miserable experience!

JDate is JBrowse. You are never able to communicate with anyone. It is a total scam. All likes or matches either disappear or they claim its some technical issue but you are never able to contact your matches. They may not be real.

The site took the money and now I cannot get back in because it does not send a verification email to me. Disappointing.

Site absolument nul et scandaleux, en 4 mois j'ai reçu 5 profils toujours les mêmes, une vraie arnaque.

They blocked me after leaving a negative review on the play store. Complete refusal to reinstate my account. I left a negative review because the app is completely broken and unusable. Paid a lot of money for full access only to be blocked.

POOR. They modified their offering so that YOU CANNOT SEARCH. You can only give your preferences. Then, every day or so, they feed you just a couple of profiles THAT THEY SELECT. Thus, they LIMIT you so that you prolong your membership. AVOID IT, is my advice.

There are so many scammers on this site. Caught 2 in a month. Deleted account. No vetting. Each time person used someone else's photos. Easy find on Google.Save your money and just don't.
Pissed off in Canada

A waste of money. The worst customer service. Just don't do it. Spent money with this company which provided no benefit for me and I got billed even though I requested a cancellation. There's no reason to use them for dating.

Lots of alarm bells here , keep well away .
I suspect scammers bigtime and the bank blocked my attempt to subscribe thank goodness .
Very dodgy, use another reputable dating site .
Having filled in a profile here I am currently unable to delete it so will have to get expert help

The utmost worst dating site I have had the misfortune to join….. Utter waste of money. One cannot message other members, no interactive pages, no way of seeing who likes you to name but a few misgivings of this awful site…… Don’t bother joining - save your money.

i signed up for a month and they keep charging even though i cancelled. terrible customer service on returns that are quite simple and very reasonable.
not to mention they have very few people who are using the service so there aren';t a lot of optionns

What on earth has happened to this website?

ISN'T the point to connect people or is it?

JDate , what happened i was on years ago , it was a pretty good site , now all the profiles are old and stale, you can like a 100 people but never get an answer , Typical greedy owners taking peoples money and not delivering a product. Sad really , I'm going to try and call it a fraud on my credit card. Total shame website

I canceled my renewal membership at least a week before it was scheduled to renew. Their system failed to pick this up (their app is miserable). I filed a dispute. JDate told me that if I canceled the dispute, they would refund me. I did, got a letter from my credit card company confirming this, which I attached in correspondence with them. They told me that they are waiting to receive notification directly from my credit card company. It has been nearly two months.

I simply cannot believe this company.

Shittiest app I have used from a user experience perspective. It deserves to be be blocked from all app stores. I got blocked from the app five minutes after starting the payment system doesn’t work. The password reset doesn’t work. There’s no response from them and they say they’ll get back to you in 48 hours who has 48 hours to wait on an app it’s just pathetic. Its interface was made in 1998 never changed. I’m ashamed that this has a J in front of it. I’m ashamed of the app and ashamed of the people who work there

I have been a member of Jdate for several years. When I first started people told me how great this website was and it turned out to be true...BACK THEN. I met many people. You could see who was online, send and receive messages and instant messages, I thought their website was great. Now they changed the design and I don't like it. You can not see who is online. And they send you selected members who you can "Like." If they respond, then and only then can you send them a message. It went from great to horrible

Jdate has designed and launched two separate major user interface changes in less than one year. Each modification has made the platform progressively less user-friendly and has taken away user freedom and control to the point that the Jdate developers and the algorithm limit who, what, and when you will see any potential matches. The search function is GONE (i.e. you cannot search the profiles of Jdate subscribers. You can only see who Jdate decides to show you). The message function is GONE (unless both subscribers say that they like each other). While city names are posted, the states those cities are in are not displayed, what's displayed is: city country. After both platform changes, any contacts to customer service were responded to with the boilerplate: "We understand adapting to a new look can be difficult...." (i.e. it's you, not us). If you're hoping to "look" for someone to date, you can't do that. You just have to "hope" that the Jdate algorithm displays someone who you might match with. Good luck. You probably will have better luck throwing a coin into a fountain.

I would like other users to join me in exploring a class action suit against Sparks Network, which owns JDATE. It’s time to close down their fraud.

I was trying to sign up for this service and filled in the questions when I suddenly got an error message and was asked to login again, so I tried to login again. It kept saying that my session had expired. I closed the app, reopened it and tried again to login again I was told my session had expired. I finally contacted the helpdesk, I explained what happened, and without addressing my experience at all their response was that they had discovered some inconsistencies in my profilethat my profile had been blocked and asking for copies of my ID, including my passport. This was very odd since I had not even been asked to provide my name in the questions I had responded to??? Very very strange I told them to keep my profile blocked! I wouldn’t be using their service. I did get another email separate email from Jay date saying they would check into what happened on the website… Very very confusing. Glad I didn’t give them my money!
Very disappointed!

Awful customer service. Don’t waste your money or your time. They are still sending me info from perspective peeps that are 100s of miles away despite calling them to fix.