I am attending the class sessions and have been made very welcome by the members and coaches . I suffer from arthritis and know my limitations and coaches happy to help me adapt an exercise . So far... Toon meer
Bedrijf heeft geantwoord
Locatie
Wijzig locatieWest Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW Edinburgh, Scotland, GB
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Lees wat reviewers zeggen
Great gym, lots of good equipment, really clean changing rooms and lovely warm showers. Wifi and therefore connectivity is rubbish though :( if you have a workout program that needs connectivity it... Toon meer
Bedrijf heeft geantwoord
I canceled my JD Gyms membership in May, but they’ve continued to take monthly payments right through to August. When I complained, they told me they’d still take one more payment before finally can... Toon meer
Bedrijf heeft geantwoord
Bathrooms and gym equipment are clean, really appreciate that. Good music which helps when I forget my AirPods :D. Only thing wrong would be there’s water leaking from the ceiling in all different pla... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over JD Gyms - Edinburgh
Geschreven door het bedrijf
Contactgegevens
West Side Plaza Shopping Centre, Wester Hailes Rd, EH14 2SW, Edinburgh, Scotland, Verenigd Koninkrijk
- 01312023806
3,5
Gemiddeld
156 reviews
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No supplementary email providing details sent
My experience is not a bad one regarding a particular gym site, more a poor experience from the organisation who to date have still not sent a follow up email as promised to provide me with all of the info I will need to enjoy my membership. I am filling this review in as a further attempt to make contact with JD gyms and hope someone is monitoring these reviews.
20 juli 2022
Antwoord van JD Gyms - Edinburgh
Hello, thank you for leaving a review.
Please can you send an email query through our website using the contact form and a someone from the member service team can look into this for you.
The JD Gym Team 💚
Overall Decent
Pros - Decent value, clean, good staff and free parking.
Cons - Doesn't have the same variety or amount of popular machines as some other JD gyms. High turnover of staff. Air con is rarely on if at all (Apparently due to Head Office monitoring usage at their gyms to save money on electricity.) So can get very hot. You have to ask staff to turn it on.
Overall good gym, but could improve in certain areas.
18 juli 2022
Review zonder uitnodiging
Antwoord van JD Gyms - Edinburgh
Thank you for leaving us a review.
We're always happy to find out what our members think, so if you'd like to tell us what equipment you'd like to see at our Edinburgh gym, please send an email to the Manager on edinburgh@jdgyms.co.uk
Regarding the air con, we're doing everything we can to keep Edinburgh and all of our other gyms cool. Thankfully, hot weather is pretty rare in the UK 😉☀️💪
The JD Gyms Team 💚
Antwoord van JD Gyms - Edinburgh
Thank you for leaving us a review, we’re delighted to see the 5 stars ⭐
The gyms great
The gyms great. The contract is super 👍 The customer service I had to phone was top 👌
9 juli 2022
Antwoord van JD Gyms - Edinburgh
Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
Lots of equipments to use!
Lots of equipments to use, the store has convenient opening hours and the trainers/staff are supportive and welcoming. I would definitely recommend.
8 juli 2022
Antwoord van JD Gyms - Edinburgh
Hi, thank you for leaving a 5star review!
It's great to hear your enjoying using the facilities at our Edinburgh gym and we will be sure to pass this onto the team!
The JD Gyms Team 💚
Antwoord van JD Gyms - Edinburgh
Hello Mercy, thank you for reviewing JD Gyms.
I see you have also sent us a message about this using our contact form. Someone will take a look into this matter for you and reply shortly.
The JD Gyms Team 💚
Gym itself is great but classes a bit of a let down
Gym itself is lovely and new, clean, fresh decor and new equipment but I’m a classes gym goer and there are only half as many as advertised on their website, most classes only 30 minutes, no booking system and not much variety. Cheap membership and no cancellation or joining fee however, just classes a bit disappointing.
edit: I filled in a feedback form but no one has got back to me.
19 juni 2022
Antwoord van JD Gyms - Edinburgh
Hello, thank you for taking some time to leave us a review!
We're always keen to find out what our members think, so if you'd like to pass on your comments and any suggestions, please send an email to the Manager on edinburgh@jdgyms.co.uk
The JD Gyms Team 💚
Big gym
Big gym, lots of equipments for the same exercise, plenty of mirrors, nice bathroom with shower a hair dryers
9 juni 2022
Antwoord van JD Gyms - Edinburgh
Wow! Thanks for the 5star review and comments.
It's really made our day 😀
Best Wishes, The JD Gyms Team 💚
Care and attention
Due to an incident I required the attention of one of the trainers, Callum assisted and he is a credit to your gym in his professional and polite attention to the care of the people who use JD gyms.
3 juni 2022
Review zonder uitnodiging
Antwoord van JD Gyms - Edinburgh
Hi, thank you for leaving a review!
It's great to hear your comments regarding Callum at our Edinburgh gym and we will be sure to pass this onto the team!
The JD Gyms Team 💚
Good size and amount of equipment but untidy
Good size and amount of equipment
Some machines too close together however
Place is untidy with staff not going around tidying left plates like was done in previous gyms I’ve used.
21 mei 2022
Antwoord van JD Gyms - Edinburgh
Hello KD, thanks for the review! Glad to hear you are enjoying the gym. We try our best to encourage our members to return the weights after use. Our fabulous staff are always on hand to help with returning the weights so if you are ever struggling, please don't hesitate to ask!
The JD Gyms Team 💚
Antwoord van JD Gyms - Edinburgh
Thank you for leaving us a review, we are thrilled to see the 5 stars ⭐
The JD Gyms Team 💚
Improvements that could be made
The gym is good and there are a lot of pieces of equipment available
A major downside for me and where I think the gym could improve is the cardio equipment available
1.There are not any concept 2 bikes which in my opinion surpass the bikes that are available at the gym, the bikes available are dated
2.There is only x1 assault bike there needs to be more of these
3.The treadmills available are date. updated treadmills to something like The Assault fitness curved manual treadmills would be a lot better
12 april 2022
Antwoord van JD Gyms - Edinburgh
Hello, thank you for taking some time to leave us a review!
We'd be really keen to find out more about what equipment you feel the gym is lacking.
We're always happy to find out what our members think, so if you'd like to tell us what equipment you'd like to see at our Edinburgh gym, please send an email to the Manager on edinburgh@jdgyms.co.uk
The JD Gyms Team 💚
Great equipment
Great equipment, large gym!
Never had to wait to use anything & great price for membership!
9 april 2022
Antwoord van JD Gyms - Edinburgh
Hello Ash. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚
This is such an amazing place to go for…
This is such an amazing place to go for all types of exercise, there is fabulous atmosphere and the staff are really friendly and helpful, we are so lucky to have such a fantastic place and the price is just unreal, the equipment is top notch and the yoga classes is top notch , thank you
7 april 2022
Antwoord van JD Gyms - Edinburgh
Hi, thanks for the 5star review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
For those slightly maturer
Lots of equipment to chose from. Good layout. Showers could do with upgrading but overall exceptional value for money The gym is full of younger generation however never felt out of place as everyone is doing there own workouts and not really bothered what anyone else is doing
4 april 2022
Antwoord van JD Gyms - Edinburgh
Hi, thanks for the review!
Glad to hear that you are enjoying the gym, keep up the great work 👍
The JD Gyms Team 💚
Antwoord van JD Gyms - Edinburgh
Hello Jovesa. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars and are so pleased to hear that your gym experience involves so many different aspects of our service. 💚
Spacious
Fairly Good range of equipment in a spacious gym. Missing one or two essentials. No bosu balls or wall ball targets. Are there any TRX? Not sure. Only downside was that for the first time in my life I was mocked by a middle aged heavy lifter who took the mickey out of me while I was doing burpee bounds. Quite shocked by that. I’m 64 and far fitter than he was.
17 maart 2022
Antwoord van JD Gyms - Edinburgh
Thank you for reviewing JD Gyms, it means so much to us that you are enjoying your experience 😊
Very busy at peak times
Very busy at peak times, class timetable/available classes is nothing like advertised on initial page of website.
Also not great that if wanting to attend the gym twice in one day, your code doesn’t work and have to push the buzzer for a member of staff to come.
10 maart 2022
Antwoord van JD Gyms - Edinburgh
We’re afraid it's true, our gyms simply are very popular and can become busy especially at peak times, but this does fluctuate throughout the day and from day to day. To make the most of the space where possible, though, we are always looking to expand and improve our facilities.
If you come back a second time in the same day, please press the green buzzer button near the gates and someone will let you in. The PIN/app does only grant entry once per day, but you're welcome to come back as many times as you like, we'll just need to let you in. Thank you for raising the class timetable, we will reach out to the team at Edinburgh and ensure the right timetable is represented online.
If that’s something you do regularly, please speak to the Manager next time you visit, and they can help or drop your gym an email if you can’t see a Manager to speak to 👍
Best atmospheric gym I’ve been to
Best atmospheric gym I’ve been to - and been in 90% of Edinburgh gyms
8 maart 2022
Antwoord van JD Gyms - Edinburgh
Hi Tony. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚
Great facilities
Great facilities, plenty of equipment and a good mix of people working out. I’ve still to try out the classes but top notch so far.
7 maart 2022
Antwoord van JD Gyms - Edinburgh
Hi Iona. Thanks for taking the time to leave this review! We are delighted to see this is 5 stars. 💚
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