Jetterix Reviews 72

Responsive customer service; however product is lacking. First hose came damaged. Second hose was not damaged but does NOT fit into a standard garden hose and I want to return it.

Took nearly 2 weeks to received the jet washer attachment and when it arrived I've never been more disappointed.
Firstly it doesn't stay attached to a regular hozelock connector, when you switch the water on it pops off straight away.
I did manage to hold it in place but there's ZERO improvement in water pressure. Total waste of money.

Return requested and customer service response immediate

The support team are very quick and efficient. It is a pity I had to use them because the amazing hose gun advertised failed to live up to the hype. Nevertheless, I got a 25% refund and kept it.

Easy. But hard to find the invoice

I bought 2 Pressure Nozzle and same day delivery shipping, It is already 1 week and nothing arrived yet. Client service cannot cancel the reservation until it arrives and then I need to return. Call center is in the United States and waiting time is very long… not recommended.

After nothing appeared for two weeks, I suspected that I had been scammed and sent the company a rather rude email. After some heated correspondence, the thing eventually arrived. Whether it works or not hardly matters.

To many offers kept the process from moving forward and the no thanks option was purposely small, I’m glad that a read through carefully and not get sucked into something I did not want. Be more customer friendly.

The customer service are quick and helpful.
What I ordered is not work. As online show it should be easy to fit in standard US garden water hose, but it is not the right connection at all. Hard to find adapter from local store.

Friendly, but I didn’t receive instructions on how to return product as requested.

Jetterix brand, operated by UAB Rara Digital
“I ordered 1 item from Jetterix, but was charged for 4 and the price increased significantly at checkout.
Here’s my receipt.”
Immediately contacted them (about 15 minutes), they said "warehouse already shipped them"

I googled best portable jet wash, and Jetterix came top, charged me nearly £70 for just a hosepipe attachment, not much different to normal hosepipe attachment, total rip off 😢

Update: The company rep replied today and was once again stalling to help me process a full refund by offering me a 25% refund and keep the items. Then 50% then 75%. The items are not usable. I finally got them to give me an address to return the items for a full refund (at my expense). I will update here if/when I actually receive my refund. If it is not processed promptly I will pursue thge refund through my credit card.

I have been in touch with Jetterix regarding my recent order. The items are not threaded correctly and will not work on any hose - tested on mine and neighbors. I contacted Jetterix via phone and held for over an hour with no answer so I tried email. The company is stalling on sending me a Return Authorization Code. I am being told they cannot find my order with my email even though they are responding right to my order receipt with the correct email. After multiple emails, I am getting no reply now. I spent over $110 and the very odd thing is when searching my credit card, I found 2 odd amounts that add up to the correct total.

Déçue. Lorsque l’on regarde les vidéos "prometteuses" on s’aperçoit que l’embout n’est pas le même que celui livré et donc beaucoup moins efficace.

Easy to order. Items sounds brilliant.

Do not order from this company- I placed an order for one (1) nozzle- 59.99- they changed the order to three nozzles and billed me $187.00- this was in the space of two minutes- when I realized they were doing this I attempted to cancel my order- Victor told me my order was already processed and I couldn’t cancel. These people are crooks- DO NOT ORDER

excellent product, should do the job. but....i was redirected to other sites to buy more - not good.

I haven’t really had an experience with Jetterix. I wish to return the items because it turns out I need a much more powerful pressure washer. Delivery was quick.