Purchased an glass oil lampshade after braking the one we had. The chosen lampshade was packaged well and delivered quickly and efficiently by a reputable delivery company. The product fits pe... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
John Moncrieff Lighting Ltd is the place to go for fine lighting. The Victorian oil lamp globes we less expensive than any of the same model I've seen. Customer service is excellent. I will continu... Toon meer
Was looking for a replacement glass chimney for a antique wall light. Google kept directing me to Amazon & would have to be shipped from either the US or China. I came across John Moncrieff Lighting.... Toon meer
Helpful advice leading to a successful purchasing experience. High quality shades. Superb packaging. The very large sized box proved essential as it took a couple of puncture hits in transit - but the... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
John Moncrieff is an independent lighting specialist, offering a beautiful and unique selection of contemporary and traditional lights. We also offer a repair and restoration service to both individuals and companies, bringing your precious heirlooms back into action.
Contactgegevens
Unit 11 Clashburn Road Bridgend Industrial Estate, Kinross, KY13 8GB, Kinross, Verenigd Koninkrijk
- 01577864870
- amy@jmoncrieff.co.uk
- jmoncrieff.co.uk
4,9
Uitstekend
719 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Excellent packaging
8 juni 2026
Shade fir 40 yr old wall lights
Thank you for the safe delivery of the glass lamp shade. Saved my 40 year old fittings. Thank you
12 juni 2026
A1 in every respect
Fast despatch, excellent packagings,quality authentic goods, good communication*****
10 juni 2026
Top marks here
Top marks here, very good quality, very good service and delivery top marks
10 juni 2026
Not what were ordered & not fit for purpose
The items were delivered promptly enough, although the box was delivered mistakenly to a neighbour, but this is an on-going issue with the particular courier.
Unfortunately, even though the invoice stated that I had been sent 2 oil-lamp chimneys with 55mm bases, this was not at all so. The delivered bases had 2 inch (51mm) bases, which are too small and would break to try fitting them. The 55mm would be 2 & 1/4 inch bases, which were precisely what was required; not too tight or too loose. I will not be paying good money to send something back that I should not have received in the first place, I won’t unfortunately be buying from this business again. My invoice states 55mm were ordered. All I am hoping is the mistake was just carelessness rather than a cynical off-loading of items
16 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Hi Paula,
Thank you for your review.
We're sorry to hear that the lamp chimneys you received were not suitable for your requirements. However, we are disappointed that you chose to leave this review without contacting us first, as we were never given the opportunity to investigate or resolve the issue for you.
We take product accuracy very seriously and would never knowingly send an incorrect item or "off-load" unsuitable stock. If there has been an error in the product supplied, we would have been happy to look into it and work towards a solution had we been made aware of the problem.
As we have no record of any contact regarding this order, we would encourage you to get in touch with our customer service team so we can review the details and determine whether an incorrect item was dispatched or if there is another explanation for the sizing discrepancy.
Kind regards,
John Moncrieff
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear you love our products and received excellent customer service.
We really appreciate your support.
– John Moncrieff Ltd
Amy was extremely helpful
Amy was extremely helpful, and genuinely interested in helping me, and greatly helped in my choice of glass shades. She made the whole experience a pleasure. A lovely firm to deal with!
26 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your wonderful review. We're delighted to hear that Amy was able to help you choose the perfect glass shades and make the process so enjoyable.
We really appreciate your kind words and look forward to helping you again in the future.
– John Moncrieff Ltd
Very good service excilentvproduct…
Very good service excilentvproduct arrived within 3 days from ordering many thanks
30 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're pleased to hear you were happy with both the product and the service, and that your order arrived quickly.
Thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear your glass globes arrived safely and that you were pleased with the packaging.
Thank you for your recommendation and for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Good transaction with speedy delivery…
Good transaction with speedy delivery and superbly packaged.
27 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're pleased to hear you were happy with the speedy delivery and careful packaging.
We appreciate your support and hope to serve you again soon.
– John Moncrieff Ltd
Quick and efficient
Quick and efficient. I received 2 different orders in Greece in excellent conditions. Very satisfied - I would recommend without reservations.
17 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear that both of your orders arrived safely in Greece and that you were pleased with our service, delivery, and packaging.
Thank you for your recommendation and for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Antwoord van John Moncrieff Lighting Ltd
Thank you for your review. We're pleased to hear the item was a perfect fit and met your expectations.
Thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
My order was delivered with no delivery…
My order was delivered with no delivery problems
I was kept informed of the progress of my order and my package was delivered quickly Very pleased with the service
20 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear that your order arrived quickly and that our updates kept you informed throughout the process.
We appreciate your kind feedback and thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
everything was perfect
15 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your lovely review! We’re so pleased everything was perfect.
Antwoord van John Moncrieff Lighting Ltd
Thank you for your review! Glad you found the service efficient — we look forward to helping you again.
Antwoord van John Moncrieff Lighting Ltd
Thank you for your great review! We’re delighted to hear you were happy with the price and service, and that everything went smoothly.
Delivered on time by a pleasant and…
Delivered on time by a pleasant and helpful person. Job done ✔️
14 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you for your lovely review. We’re so pleased to hear your order was delivered on time and that you found our delivery person pleasant and helpful. We really appreciate you taking the time to share your experience!
Very happy with the lampshade.This is…
Very happy with the lampshade.This is the second one that I have purchased. Only thing I would say is they are not quite the same size.This doesn’t matter as they are on 2 different brass lamp stands and are not meant to sit as a pair, but could have been an issue if they were. Having said that, the shades themselves are beautifully made and I am delighted.
12 mei 2026
Antwoord van John Moncrieff Lighting Ltd
Thank you so much for your lovely review and for purchasing a second lampshade from us.
As all of our Vaseline shades are handmade, there can occasionally be a slight variance in the height between pieces. We do always try to keep them as consistent as possible.
Antwoord van John Moncrieff Lighting Ltd
Thank you for your 5-star review. We're delighted to hear that everything was perfect and that you were pleased with our communication, secure packaging and fast delivery.
Thank you for choosing John Moncrieff Ltd.
– John Moncrieff Ltd
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.