Joe's Sweetie Barn Reviews 

251
TrustScore 4 uit 5

4,0

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

First time ordering from this company. Very disappointed. Ordered 600g of tootie Frutti, the only resemblance to the original sweet is they are square other than that a bland chewy sweet hardl... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 3 van de 5 sterren

Great variety of sweets etc if you're picking exactly what you want at full price but stuff like the 1kg crazy mystery bags on offer and stuff like that are never what's shown. It will just be the sam... Toon meer

Beoordeeld met 5 van de 5 sterren

I have ordered before and enjoyed every single item That is why I have ordered again Fast delivery and enjoyed the old favourites

Beoordeeld met 5 van de 5 sterren

Always a very easy purchase, swift well packaged delivery & excellent choices & prices! I bought items including the retro box for a Easter raffle for the residential home I work at, the winners were... Toon meer

Bedrijfsgegevens

  1. Snoepwinkel

Geschreven door het bedrijf

- Over 250,000 Online Followers - Sweets From All Over The World - Huge Range Of Pick & Mix - Delicious Lollies, Fudge, & so much more - Scottish Sweets, American Candy, Australian Goodies, Japanese Sweets, Mexican Candy & so much more. The Uk's #1 Candy Store - HOME OF THE GIANT PICK & MIX - as seen on UNILAD GRUB, THE FOOD BIBLE, PRETTY 52 & many more. The tastiest products you will find, from delicious Kinder & Nutella Chocolate to crazy American candy! WE HAVE IT ALL...


Contactgegevens

4,0

Goed

TrustScore 4 uit 5

251 reviews

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3 sterren
2 sterren
1 ster

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4,0

Alle reviews

(251)

42 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Brilliant company highly recommended

Been brilliant fast at posting worth the money my family will be coming over so will be nice to watch a film with a big bowl of sweets very highly recommended company I have ordered so many times and never been disappointed at anytime

5 mei 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

FALSE ADVERTISING! …

I ordered the half fizzy half normal packs. In fact I ordered two because they looked so nice on the picture. When the sweets arrived I noticed the packaging was completely different, which threw me off straight away, on opening the sweets I noticed they were also completely different and tasted cheap ! In fact not 1 sweet on the pic was in the pack 🤣completely different ! So now all iv got is 2 massive bags of cheap sweets, I will not be ordering from this company again. If it’s cheap sweets you’re after completely different to what u think your receiving then these are for you!
Also on Facebook page all the negative reviews have been removed hence there are none.
Following on from the reply Iv just got an email from them 🤣” it’s a mystery pack so it’s a mystery what u get”. The only mystery was that I thought I was getting good quality sweets when infact they were all horrid. Daylight robbery 👌

8 april 2023
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

**Update**

Dean we would appreciate it if you could stop spreading lies! You cannot delete negative reviews on Facebook or Google! We have an extremely good reputation for offering great deals and great products which can be seen by the hundreds of 5 star reviews on our platforms! I appreciate you may not have liked your mystery mix however we advise not choosing a mystery bag if you don't want a mystery - the brands within your bag were Haribo, Fini, Kingsway & vidal which are 3 of the leading manufacturers in the world and are not "cheap sweets".

Hi Dean, you ordered 2 x 1kg Mystery bags! As per the product description mystery bags are a complete mystery.

Those sweets may not be to your preference however I can assure you they are some of our best sellers which people absolutely love! We have many options on our website and if you were looking for specific sweets you could have selected the create your own option or any of our other pick & mix bag as the mystery bag can be any sweets from over 200.

Beoordeeld met 2 van de 5 sterren

Got the big chocolate mix and all it…

Got the big chocolate mix and all it had In it was 4 different chocolate which all had millions and thousands sprinkles on them
Very disappointed and I ordered some berry sweets i never got them I emailed to ask why but
I never got any reply’s atall won’t order again

7 april 2023
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Michelle, I cannot seem to see an email unfortunately - if the Berries were missing they would have been refunded or replaced with a similar item depending which option you ticked when placing your order.

The chocolate pick & mix bag has a variety or roughly 6-7 sweets, assuming no manufacturer delays / issues - the hundreds & thousands are a topping on the jazzies.

Beoordeeld met 5 van de 5 sterren

Great quality

Received my sweets great value for money so much cheaper than everyone else and the quality was really good will be purchasing again

3 april 2023
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

No variety

I ordered a mystery box everything inside was either crisp or has peanuts in shocking choice of variety

27 maart 2023
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Kyle, unfortunately the majority of American chocolate does contain nuts - if you did not want nuts etc we advise to leave a note and we can avoid nuts however if its a mystery box and no notes are advised the items will be chosen completely at random.

Beoordeeld met 1 van de 5 sterren

I haven't received my order

I haven't received

27 maart 2023
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Helen, we have sent you an email as your order was delivered 30/03/2023 (5 days ago) via Royal mail tracked.

We would appreciate it if you could send us a message and we can advise / help with your order rather than leaving a 1 star review when the parcel is showing as delivered 5 days ago!

Beoordeeld met 2 van de 5 sterren

Misleading photos

Just got my delivery, Sherbert lemons and strawberry not like photos .The photo looks like a Dobson or Maynard variety but the ones that were sent were the cheaper ones and hardly have any Sherbert they are also not dimpled as per photo and the strawberry ones are pink rather then deep red . Missing peanut brittle bar . Returns process looks overly convoluted. Won't be rushing back

I have since seen the reply since I posted the review . I understand a availability of certain sweet types change but so should the photo when it's a fundamentally a different type of sweet .
I really don't have the time to go through a refunds process ,loads of emails back and forth for a small order. Please take this as constructive criticism
You sent product . You sent it on time but your photos were incorrect at best or misleading at worst .

Date of experience: 03 April 2023

3 april 2023
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Douglas, if you sent us an email highlighting any issues we could have investigated any issues however this is the first we are hearing of any problems - we also do not specify a brand as this can indeed change due to availability.

If any items were missing your refund will be processed close of business today.

Beoordeeld met 3 van de 5 sterren

Not again sadly…

I would have given 5 but the website and my latest order has knocked it down and three feels kind.

There is no way to contact them, the whole privacy details and contact us part are fake and simply loads nothing. I was gutted after several items was either out of stock and was earmarked as delivered on emails prior but changed with no refund attempted for missing items.

Some of the items o did receive was a bit of a joke compared to how they’re being displayed online. 3 pieces of fudge on the one that was in stock, 3 tiny pieces of Nougat and the hard sweet mix I personally want refunded. I’m tempted to try send it all back but your returns policy doesn’t seem to be there.

In response, the issue I emailed with was purely at the images being used which made it a little disappointing to receive. Surely it’s easier to just put how many pieces approx if it’s going to be 2/3 I’d have ordered more to ensure it would have been the right amount to gift.

The refund I didn’t request, it was for the items that was already earmarked to be refunded that was out of stock after ordering and that’s not an issue at all. As I said I’ve ordered a few times and told friends and family about the place each time I just felt this time wasn’t the value I’ve been used to getting.

3 april 2023
Review zonder uitnodiging
Logo Joe's Sweetie Barn

Antwoord van Joe's Sweetie Barn

Hi Amdrew, we can be contact extremely easily via email or via any our social media channels - for reference we did speak with Andrew this morning regarding his order.

Regarding the Fudge, I have double checked your order and they all show that is a 100g bag - the bags we send our are actually always well over 100g.

The Old School mix is a mix of old school sweets (100g bag).

None of the products are misleading Andrew as it shows the weight before purchasing.

Our refund policy is at the bottom of the front page of our website.

Refunds are processed within 48 hours of your order being marked as delivered - your order arrived this morning and I can see a refund is scheduled to be processed by close of business today.

Any questions you have Andrew we are more than happy to answer and you can email us at any time Joessweetiebarn@gmail.com

Beoordeeld met 5 van de 5 sterren

Amazing

Fantastic service. Yummy sweets. Very good value for money. 😋

1 april 2023
Review zonder uitnodiging

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