Stephanie from Gerald Technologies customer service rep was easy to work with and resolved problem quickly. I use Gerald advance service they provide a good option for extra short term cash, and thro... Toon meer
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Lees wat reviewers zeggen
Stephanie was extremely helpful in resolving an issue to reactivate my account. She went above and beyond to help and it was absolutely appreciated! Approval amounts start low and a purchase using BNP... Toon meer
Bedrijf heeft geantwoord
Rod is very nice and he is also helping me with my question that I asked and I enjoy Geralds wallet app
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time wh... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Alternatieve financiële diensten
- ook in
- Betaalservice
- Financiële instelling
- Niet-bancaire financiële diensten
Geschreven door het bedrijf
We built Gerald to make a difference. From fee-free cash advances to Buy Now Pay Later, Gerald gives everyday people the tools they need to save more, spend smarter, and stay ahead — without the hidden costs.
Contactgegevens
Verenigde Staten
- support@joingerald.com
- joingerald.com
4,7
Uitstekend
214 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 2 weken
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Great customer service and support
Great customer service and support! Thank you Mark!
16 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We truly appreciate your review! It's wonderful to hear Mark provided the support you needed. We'll make sure he receives your recognition. Thank you for choosing Gerald!
Gerald is a great app that allows me to…
Gerald is a great app that allows me to borrow when I need for free. Mark did a GREAT job at assisting with rescheduling my repayment.
16 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate your thoughtful review! It's wonderful to know you're finding value in Gerald's fee-free cash advance and that Mark made the repayment rescheduling process easy for you. Thanks for your support—we'll make sure he receives your feedback!
Wonderful customer service
Wonderful customer service. Mark is the best!
16 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We truly appreciate your feedback! It's fantastic to hear Mark made such a positive impression. Thanks for recognizing his support and for being part of Gerald!
It’s a wonderful app when you need a…
It’s a wonderful app when you need a boost and Mark is a great help with any questions or concerns
15 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for your kind review! We're so glad Gerald has been there when you needed an extra boost. It's wonderful to hear Mark has been able to answer your questions and help with any concerns. We'll be sure to share your feedback with him!
Mark was super fast to helping with my…
Mark was super fast to helping with my issue! Appreciate all the grace!
15 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you taking the time to recognize Mark! It's wonderful to hear he was quick to help and made your experience a positive one. Thank you for your support!
Great place for a cash advance and…
Great place for a cash advance and shopping for product. I highly recommend this for anyone looking for a little help when needed. Mark has helped me out tremendously. Big shout out to him for helping me.
15 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you so much for the recommendation! We're thrilled to hear Gerald has been a helpful place for both shopping and accessing a fee-free cash advance when you need a little extra support. We'll be sure to share your shoutout with Mark—he'll be delighted to know he made such a positive difference. We truly appreciate your support!
Very fast and helpful
Very fast and helpful . Markfil helped me out today.
10 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate your feedback! It’s great to hear Markfil was fast, helpful, and made your experience a positive one. Thanks for taking the time to share this!
Mark was an excellent help with me
Mark was an excellent help with me! Thanks for a great experience
9 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for your kind words! We’re glad Mark was able to provide the help you needed and make your experience a positive one. We’ll be sure to share your feedback with him.
Markfil was very great and helpful and…
Markfil was very great and helpful and the cash advance option is great for when you have a small emergency, funds are available when you need it fast very easy to use I will highly recommend using this app..
7 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing such thoughtful feedback! We’re glad Markfil was able to provide helpful support and that the cash advance was there when you needed it during a small emergency. It’s also great to hear you found the app easy to use. Your recommendation means a lot to us, and we’ll be sure to pass your kind words along to Markfil.
Mark have help me with good customer…
Mark have help me with good customer service and the payment where excellent and helpful
9 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate your kind review! It’s great to hear Mark delivered excellent customer service and made the payment process helpful for you. Thanks for taking the time to share your experience.
Markfil was great and I really love…
Markfil was great and I really love this app!
9 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate you taking the time to leave a review! It’s great to know you’re enjoying the app, and we’re happy Markfil was able to provide such a positive experience. Thanks for your support!
Wonderful customer service highly…
Wonderful customer service highly recommend
8 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We truly appreciate your kind words and recommendation. It’s great to know our customer service made a positive impression. Thanks for sharing your experience!
Antwoord van Gerald Wallet
We appreciate you giving Mark a shoutout! It’s wonderful to hear he was so helpful. Thanks for taking the time to share your feedback.
Honestly I haven't had any real issues…
Honestly I haven't had any real issues with Gerald. I buy a few items like I would anyway and then get a free transfer cash advance which is nice. Mark has been especially helpful during those time when payback falls on an off week and he adjusts my date. He also always responds promptly.
7 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We really appreciate you sharing your experience. It’s wonderful to know the combination of shopping for everyday items and accessing a free cash advance has been working well for you. We’re also happy Mark has been there to respond quickly and help with repayment date adjustments when needed. Thanks for your continued support!
Jubilee helped me with repayment date…
Jubilee helped me with repayment date products I received were great
4 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing your experience! We’re glad Jubelle was able to help with your repayment date, and it’s wonderful to hear you’re happy with the products you received. We’ll be sure to pass along your kind words to her.
Amazing
Amazing, Jonas was very thoughtful and helpful to my case and understanding of the situation
4 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for sharing such kind feedback! We’re glad Jonas took the time to understand your situation and provide thoughtful support. We’ll be sure to pass along your appreciation to him—he’ll be happy to know he made a positive difference.
Customer service Markfil is helpful…
Customer service Markfil is helpful answering questions and guidelines
3 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for your feedback! We’re glad Markfil was able to answer your questions and provide clear guidance. We’ll be sure to share your kind words with him.
Markfil was very helpful and this app…
Markfil was very helpful and this app is very convenient & useful.
2 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate your feedback! It’s great to know Markfil made your experience a positive one and that the app has been convenient and helpful for you. Thanks for taking the time to share your thoughts!
Experience is great with a cash advance…
Experience is great with a cash advance plus I can buy some neat stuff at the same time. Love the app
2 juli 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
We appreciate your kind words! It’s great to hear you’re finding value in both the cash advance and the variety of items available in our Cornerstore. Thanks for taking the time to share your experience—we’re thrilled you love the app!
Scam
Complete rip off. Don’t waste your time. It’s one of those “you’re eligible for 150.00, spend 75$ at our store, then we will advance you 75$”. They misrepresent themselves as a cash advance app. They are a buy-my-products app.
28 juni 2026
Review zonder uitnodiging
Antwoord van Gerald Wallet
Thank you for your feedback! Gerald combines Buy Now, Pay Later and Cash Advance services. You can use part of your advance to shop in our e-store, and after your purchase, enjoy a completely Free Instant Cash Advance transfer to your bank with no upfront payments, no interest, no subscriptions, and no late fees.
Unlike other apps that charge subscription fees out of your own pocket, with Gerald, there is no cost at all. We aim to provide a simple way to save and get more value.
We are committed to enhancing communication to ensure the process is more transparent. For further information, please check our Terms of Use or FAQ. If you have any additional questions, contact us at support@joingerald.com.
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