Journey Finance Reviews 

I've used Journey Finance multiple times now, both personally and for business finance, and I wouldn't go anywhere else. Every experience has been straightforward, transparent and genuinely stress-free.

The team takes the time to understand what you're trying to achieve, keeps you updated throughout the process, and works incredibly hard to find the right solution. Communication is excellent, and you always feel like you're dealing with people who genuinely care about getting the best outcome for you.

What keeps bringing me back is the consistency. Every interaction has been professional, efficient and friendly, and the service never drops. It's rare to find a finance business that combines expert knowledge with such a personal approach.

I highly recommend Journey Finance to anyone looking for a team they can trust. They've earned a customer for life.

1. Mathew just collected all my documents - passport, driving license and disappeared!!! (not picking up the phone (8 calls), no emails back (3 emails) - no nothing). Initially he (and/or a bot) used very smooth and convincing language, and I trusted him... But do not! I had to cancel my passport and driving license and apply for new ones....
2. After I left my review here, Mathew immediately (!) contacted me and apologized (I suspect using bot text (very fast writing, smooth tone) and asked me to take my review down...
Who will ever tell me it is not a legitimate business practice!?!??
I will stand by my review!

Chris was absolutely brilliant to deal with.
He helped my in arranging a loan for my business - was thorough and so professional.
He always called when he said he would and never any pressure.
Ultimately I didn't go ahead with the loan - Chris was very understanding and polite - even after all the work he had done.
I highly recommend Chris to anyone needing loan advice.
Jim Richardson

Easy peasy.

This is the second time I have used Journey Finance for a car loan . Jo Farlow was just brilliant always keep in contact through the process of my loan just 5 star customer service . Once again I would highly recommend and thank you Jo for your assistance and support right through to my approval you are a credit to this business 😊

Name:AshishkumarPravinbhai Patel

Perfect with bronwyn
Bang a couple hours approved
The experience of journey finance was pheromonal
Highly recommended 👌

Everything went threw great 👍
Thank you 5 🌟
Aaaaaaaaaaaaa+++++++++++

I absolutely loved the process, how fast and easy it is to get my finance for my new vehicle. Jasmine and the team really went above and beyond to find me the right loan package to suit my budget. I loved the communication always keeping me updated every step of the way, the speed at which the loan was processed was very quick.
I would like day a really big THANK YOU .

Nagged me endlessly, then wanted $72,000 repayment on a $30,000 car then never returned my phone calls when I called to discuss the ridiculous repayments

Highly recommend journey finance and highly recommend jasmine for all her help getting me finance for my car great customer service and communication
Thank you jasmine

Jazz was so easy to get along with more than helpful with all stages of the process could not wish for a more professional easy going person ⭐⭐⭐⭐🌟

My go to guy is no other than Mr William Stack, he is da Man.. William made the process stress free, he kept me in da loop, every step of the way, I can't thank him enough for his professionalism & excellent knowledge on financial loans, answered all my questions as well... Keeping me focus on the job @ hand...
William got me my loan for my ute & I have been over the moon ever since, I picked her up.. Cheers William, you deserve all the best in your future endeavours with Journey financial...

Petrice Davison

William walked us through the whole process and was very communicative throughout.

Amen was the best. Easiest thing I have done in a long time because Amen took care of everything 5 stars just for him

This was the easiest process for finance. Mathew was most helpful and I will definitely be recommending Journey Finance to friends and family.
Thank you for your help.

Matthew Schofield what a legend, my second time dealing with Journey finance to finance a car. I didn't think it could get any better than my first experience, but Matthew was there to prove me wrong and out did himself. Matthew once thank you, your professionalism, outstanding service and prompt response time is something that still today baffles me, as I have never in my years experienced such great service. See you again in a few months to upgrade the wife's car. Thanks again Jeffrey Arbuckle

Quick, efficient and friendly AND ended with a positive result .. Bronwyn hand held all the way through, even answering texts and emails after hours , absolute star.

Sean George

Thank you so much William and Journey finance for helping me get the loan I need to purchase my car very professional and really quick
Thank you
CHARBEL

Aman was very helpful and exceeded my expectations. The communication was constant and consistent. He was honest and friendly and the whole process was very smooth due to his professionalism.

Mathew was great. His communication was prompt and consistent, and he chased a lot of paperwork and people. It was definitely the longest process I’ve experienced in terms of purchasing a vehicle (8days) but we got there. Thank you!