JQ LAW Reviews 

Unfortunately, my experience with this solicitor was very disappointing. This law firm was acting on a sale of my property. My case was initially handled by Minnie, and the biggest issue throughout the transaction was the lack of communication. Emails often went unanswered, and when I did receive a response, it was usually several days after my original enquiry. This left me chasing for updates and wondering what, if anything, was happening with my property sale.

The overall impression I was left with was that my case had been pushed to the bottom of the priority list. There seemed to be very little sense of urgency, despite the fact that buying and selling property is already a stressful process. As a client, you expect proactive communication and regular updates, but unfortunately that wasn't my experience.

The reason I've given 2 stars rather than 1 is because, towards the end of the transaction, my file was transferred to Amer. From that point onwards, the difference was noticeable. Communication improved, matters progressed much more quickly, and the sale finally moved towards completion. Had the same level of service been provided from the outset, my experience would have been significantly better.

I appreciate that conveyancing can be busy and delays can happen, but basic communication should never be an afterthought. Clients shouldn't have to repeatedly chase for updates or wait days for replies to straightforward emails.

Based on my experience, I would struggle to recommend this firm. I hope they review their case management processes and communication standards so that future clients receive a more consistent level of service.

Hamzah's communication has been unbelievable, he always answers my calls and proactively calls back and proactively solves problems before they even come to me! Highly reccomend JQ Law, Monica and team are great!

7 months into what was supposed to be a 28-day auction completion. Constant staff changes, missed deadlines, poor communication, and key documents I requested over 2 months ago still not provided.
They failed to identify critical lease issues before the auction, only raising them months later. I was left feeling completely unsupported and exposed to potential penalties.
When I made a complaint, I felt pressured to retract it in order for them to continue acting for me. Shortly after, they stopped acting on my behalf altogether.
This matter is being escalated to the Legal Ombudsman and the SRA. I cannot recommend this firm. The stress, delays, and lack of professionalism have been overwhelming.

Very poor service, particularly for the last transaction we worked with them on. We referred a number of cases that we were not compensated for (even though a fee was verbally agreed with Monica Omidvar-Tehrani).

We cannot recommend Minnie at JQ Law highly enough. After an originally horrific experience with another law firm, Minnie completely transformed our conveyancing journey and restored our confidence in the process.

What should have been a straightforward, no-chain purchase became unexpectedly complex, but Minnie was exceptional throughout. She was professional, knowledgeable, thorough, and incredibly supportive from start to finish. Minnie consistently advocated for us, held the seller’s solicitors accountable, and stood firm despite various pressures, always ensuring our interests were properly protected.

When communication broke down or progress stalled, Minnie was proactive, persistent, and unafraid to challenge delays or poor practice. She was often the voice of reason and common sense, keeping everything moving while explaining each step clearly and patiently. Her attention to detail and commitment to doing things properly gave us huge reassurance during a very stressful process.

It has been a long journey, but we are delighted that the purchase has now concluded, and this is largely thanks to Minnie’s dedication, hard work, and determination. She truly went above and beyond, and we are extremely grateful for everything she did for us.

An outstanding conveyancer — I would not hesitate to recommend Minnie at JQ Law, and I will use her services again.

I would highly recommend Jackson Quail Law for their reliability and communication given to me at a time when I needed their help on the passing of my late husband. Their service is a five star from me and I thank all staff involved and their understanding of the grief and pressure that I was going through. They are a trustworthy company and I would have no hesitation in using their services if required in the future.

All round good experience. Generally good at communicating keeping in touch. The team were all helpful and nice to deal with