JT Pickfords Reviews 

We have recently purchased a full bathroom suite from pickfords. They have a fantastic range of products, reasonably priced and the staff couldn't do enough for us , especially Jackie who went above and beyond helping to plan our bathroom with us....thankyou for a 1st class service.Mr n Mrs Gleadall.

I rang about an out of stock item and Elisa was extremely helpful and informed me that they were arriving shortly and she would ring me when they have arrived and booked into stock. Fantastic customer service.
Edit later;
I was rung back when in stock. Absolutely outstanding customer service

Checked there website and ordered the part which was the cheapest around, spoke to a lovely young lady about the delivery and the parcel turned up in 2 days.
Thank you.

Great product, very good and efficient delivery

Excellent service and good low prices. Goods arrived very quickly. Would definitely recommend.

Very helpful excellent customer service and communication, quality stuff,
Delivery arrived on time
Will definitely buy from them again

Great customer service from this company would use again.

Great product speedy delivery excellent price what more is their to say.

Pickfords unfortunatley could not replace our brocken toilet seat due to it being out of garentee. Our fault we didn't report it due to Lockdown. But they did forward our problem to the manufactuer who speedly replaced it.

Ordered a bathroom of £3000 during the middle of covid where its impossible to get to tradesmen to come. When I did finally get a tradesmen to fit my bathroom found that a fair bit of the stuff was wrong.mainly the roof boards as my bathroom was 3.5 metres long and they sent 2.7 metre long boards . On realising this I asked if I could swap them but found out they dnt do any longer ones. So why send them in the first place I dnt. I didn't realise they was wrong at the time as the 2 x delivery drivers just threw everything out of the back of the van in the rain n left it outside as they wouldn't help me inside with stuff due to covid and because its over 30 days since delivered they won't give a £80 refund and let me return the wrong product sent even though still in all its original packaging etc. Your reply below just verified everything I said. Also just found stuff missing off taps but was easier to just go n buy from screwfix than go back n deal with your so called aftercare

Great service arrived c promptly abs well packaged x

Can only comment on the service which from placing the order to receiving it as it was purchased for my son and daughter in law

Very helpful when contacted for advice, easy ordering and quick delivery.

Great customer service! The man I spoke with was very helpful in answering my questions as well as helping me find the best products for my project. The delivery guy was great too helping me carry everything onto site the day after it was ordered. Very Highly Recommended.

Loved customer service

Use Pickfords all the time, such a pleasure