JUGGY USA Reviews 2.697

They use stolen art and customer service will not respond to you if you want to cancel an order.

(Please Google Kaitlin McConnell + Juggy for more info on the use of stolen art!)

I placed an order with Juggle in March 2026 and still have not received it. I’ve sent multiple emails asking for updates and have received no response at all. Extremely disappointing customer service and lack of communication. At this point, I feel completely ignored as a customer. I would not recommend ordering from this company unless they improve their shipping and customer support.

Ordered April 6 2026. It is now may 12 2026. I emailed them 3 weeks ago asking when it was coming. They said by April 27th it would ship. Well 2 weeks have gone by the expected date and still nothing. I've emailed them 2 times and haven't received a response. Ive already filed a complaint and will be getting my money back if indent hear anything by the 15th of may

I think these water bottles are awesome. They are mostly metal, which makes me feel better about microplastics. They are durable, leak proof, and have the cutest designs. I own Stanley and other brands and honestly, these are my favorites especially the Taylor Swift ones! I just got the half gallon jug, which is plastic unlike the water bottles, but the carrying case was super cute.

Pre-ordered my Juggy Highland Springs on Nov 21, 2025. Received May 2, 2026. Incredibly long wait time. Then when I tried to use the straw, it wouldn't work. There is no suction so liquid will not flow through the straw. Contacted CS May 6 - currently waiting on a response.

I love the ease of purchasing, and the delivery times.

This company is not registered with the BBB and there is no warehouse in Utah if you look it up but I didn't know that before I ordered my two cups and one was for my daughter. These people are heartless assholes and If I do get my cups I will never buy from them again and if I don't get the cups by May 19,2026 I will go to my bank and dispute that charge.

Can’t rate a JUGGY I haven’t even received. Was told it was coming mid April. Just got new email saying now it’s coming end of May. 🙄 I mean I guess it’s good they are answering my emails. I should add I ordered in March.

The shipping date has come and gone TWICE, and I am still out almost $60 with NOTHING TO SHOW FOR IT. NO phone number to call. I have emailed, NO RESPONSE. I WANT A REFUND. NEXT STOP IS THE BBB, IF THERE IS NO SHIPPING EMAIL BY END OF DAY, I WILL REPORT TO BBB TO GET MY MONEY BACK!

Shipping takes a while especially with preorders but these are the only bottles that I use these days. They have a variety of shapes and styles with cute designs and are super easy to clean!

My fiance adores his pokeball themed cup and I have the "girls will be girls" witch cup which makes me laugh every time I use it.

Easy to clean and the colors hold up nicely even after multiple washes!

The tumbler is a good product. However I placed an order early January, it's mid April and still nothing I almost forgot I've already paid for an order. The company sends promotion emails daily but nothing in regards to my order I had to go searching for "Your order is being prepared"

I got my Juggy for Christmas and super excited to use it. Christmas night I let my daughter know the straw port is not working., like there is air escaping or entering. Change out the the straw, adjust straw, fiddle with cup … 2 days later still no luck! She sends email to company finally receives a messages and says as soon as they have a replacement lip will send it out!
I check the the website weekly so I can take my juggy when I take my long drives …. It’s now April still nothing.

I received the Taylor Swift Reputation themed tumbler for Christmas 2025. By March 2026 the handle completely broke off while I was twisting the lid back on one day. I emailed them immediately and not only did they not offer to replace or even fix it, all they offered me was a measly 15% discount to buy another tumbler. Except they don’t offer the one I had on their website anymore. Absolutely useless and I’m very upset, I loved my cup and now I just get to sit and look at it sitting in my cupboard. Don’t think I’d recommend buying from Juggy and I don’t think I’ll ever buy from them again. I used Hydroflasks for years and never had one issue, they even sent me a free replacement straw lid I broke that once.

Got the Real Estate bag. Overall it's nice but has one major flaw. The straps are attached by a plastic screw that is really weak. So the bag is very limited in weight that it can carry or the straps will pop off. So it can only hold light weighted items. The rest of the bag is very nice.

Fast shipping, amazing quality, no spilling or dripping whe nozzle is laid down! Love it! I have 2!! Keep the book themed juggys coming and I’ll keep buying!

I had purchased a water bottle previously and loved it but my most recent purchase has soured my experience completely. I ordered a tumblr from them almost a month ago and, dispite giving me a confirmation email, it has been sitting in the fulfillment center the entire time. I was not able to get ahold of anyone to figure out what happened to my cup and cannot even get someone on social media to help. I just want my cup but no one is helping me

Beautiful tumbler and keeps drinks cold. Love it.

I would love to leave a review on the quality, however, I ordered my Juggy over a week ago and they still haven't processed the order. I would not recommend ordering if you need it in a timely manner.

Loved mine so much that i had to get more for the kids!