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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Products were different color shade than in the picture. All the fabrics were really bad quality. Return policy is really dreadful. I wouldn’t recommend this company anyone.

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Kommer ta över trökbanker som Swedbank. De är smidiga, smarta och kommer med nya lösningar hela tiden. Det är inte helt perfekt, men här får man svar under dagen, Swedbank ger svar EFTER 5 TILL 7 AR... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vi har varit kunder till Juni under cirka två år. Ett samarbete som gynnat oss mycket! Vi som mediabyrå hanterar många av våra kunders annonskonton. Tack vare Junis smidiga korthantering så har v... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Vi är otroligt nöjda med både Juni som bank och med vår kontaktperson, Adrian Mellbin. Adrian har varit väldigt professionell, tillgänglig och lösningsorienterad i alla lägen – han ser alltid till att... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Financiële instelling
  2. ook in
  3. E-commerceplatform
  4. E-commerceservice

Geschreven door het bedrijf

Modern banking. Real-time control. Juni provides business banking, spend management, accounting and financing, on one powerful platform and app.


Contactgegevens

3,6

Gemiddeld

TrustScore 3.5 uit 5

433 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 100% van zijn negatieve reviews beantwoord

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3,6

Alle reviews

(433)

11 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 1 van de 5 sterren

I have been using juni for a year now.

I have been using juni for a year now.

The cashback is good but their support is terrible.

We have incorrect transaction amounts showing up on our statements which has been a headache for our accountant.

In May 2022 we were overcharged by UPS for no reason and tried to file a claim with them.

We had to fill out the same 10+ page refund form twice and send them numerous emails for over 8 months. They still haven't made a refund and are still asking for information that we have already sent 3 times.

We have lost more than 250€ and a lot of time for nothing. In the end they ask us to contact UPS to file a claim... They have no ability to request a cashback if you have problems. (or don't want to)

It is like the dropshipping website but for banking , if something goes wrong , you are on you own.

I don't recommend it anymore.

5 december 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Valentin,

I am sorry about your bad experience, firstly please feel free to email complaints@juni.co where we can formally deal with your case.

I have looked into it, and whilst we cannot change or affect how UPS charged you, I would agree we were a little slow to handle your case, I am really sorry about that, as well as the repetition we required from you.

Thank you for your constructive feedback, please do email the address above, and if you need anything directly from me please contact jack.g@juni.co

Thanks,

Jack Goulston

Senior Director Customer Success

Beoordeeld met 5 van de 5 sterren

Been using Juni for the last 6 months…

Been using Juni for the last 6 months and I am very impressed. If you are an ecom brand I dont understand why you would use a different bank. My Account Manager gives it a premium feeling that I never got with Amex

13 december 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great platform to use as an ecommerce…

Great platform to use as an ecommerce to structure up your finances, keep track of financial data and a perfect credit product.

29 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hey Rebwar!
Thank you so much for your review! We are very happy you like our product and service!

All the best.
Estelle
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Great Solution For a Performance…

Great Solution For a Performance Marketer
Juni has allowed Leif Agency to scale beyond our previous card and account provider. We could not be more pleased with our experience so far.

The platform is so easy to use and I can't wait to see it evolve. Juni is now an integral part of what we do.

Lara have gone above and beyond for us and really took the time to understand our business. I could not be happier!

28 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi Marc!

Thank you for taking the time to write your review! We really appreciate your comments and I will make sure Lara receives your feedback!
Let's do great things together!

Estelle
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Amazing customer support!

The best customer support ever! They are extremely fast and straight to the point!

24 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hey Petko,

It was a pleasure helping you on chat!
All the best,

Estelle
Customer Success Manager

Beoordeeld met 5 van de 5 sterren

Juni, the future is here now...

Juni have helped us for the past year streamline our processes when it comes to payments and rewarded us with cashback on our internet marketing spend. Their tech is not only impressive but backed with a team of credible financial and ecommerce experts that are helping us scale our business and find solutions to common issues when transacting at high levels. Ava and Eliza have been amazing to work with and we look forward to the next year working with Juni.

23 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Incredible customer service, and a great solution for digital banking needs!

It's incredibly rare to receive a truly personal service from a banking company nowadays, but that is exactly what we got with Juni.
They have been effortless to work with, have been accommodating in our requests and have been very flexible to try and offer solutions to match our needs.
In particular, Ava (our account manager) has been fantastic to work with - friendly, communicative and helpful at all times. Juni have been a total breath of fresh air in an otherwise faceless industry, thanks!

15 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Best banking solution with amazing account manager

I've been doing e-commerce for 4+ years now and have tried many different banking or cash-flow solutions, Juni is hands down the best of them all! 🙏🏽

So thank you Juni and special thanks to my account manager Sebastian for always being there helping out and it's so nice to talk with someone that actually understands the business 👊🏽
Never been enabel to to that with another bank...

14 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Thank you for the review Hampus! Sebastian and the rest of the Juni team are very happy to have you as a customer. 🚀

All the best
Estelle

Beoordeeld met 5 van de 5 sterren

Great solution for business

Our company has great experience with Juni. For us, the main advantages of the service are spending management, quick process of the issuing card, multi-currency accounts, and integrations. All these features help our company to develop better.
Account manager, Rasmus does a great job, and make a quick responses for all our requests.

10 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Great product

Great product, intuitive platform, amazing service & helpful personal account management.

10 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Music to my ears. Thanks for your comments and support.

Bill O'Reilly
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Great solution for any e-commerce

We at Reyrr Athletics are so grateful to have discovered Juni. It has really helped our company to thrive and we couldn't be more pleased! A big thank you goes out to Kyle and Constantine for all their help along the way. We truly appreciate it.

We would highly recommend Juni to anyone looking for a great solution for their business. Keep up the good work!

Best,
Benjamin

9 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Helpful Team

Recently signed up with Juni and we haven't looked back! Great service and the team are always on hand to help if needed. Highly recommend

9 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

We are very happy to have you on board, and we look forward to supporting your business in the future!

Estelle
Team Juni

Beoordeeld met 5 van de 5 sterren

Excellent company to deal with

Excellent company to deal with. Super helpful staff, especially Ava and Daniela! The platform is great and how business finance should work in the modern world.

Would definitely recommend them.

1 november 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Thank you for the positive review, Jim!

Ava, Daniela and the rest of the Juni Team appreciate your kind words.

All the best!
Estelle

Beoordeeld met 5 van de 5 sterren

Cashback Topp und unkomplizierte Handhabung

Unkomplizierte Handhabung, sehr nette Kontakte, Cashback funktioniert auch Topp. Leichte zeitliche Einschränkung bei den Buchungen, das dürfte gerne etwas zeitnaher und öfter am Tag gebucht werden.
Ansonsten doch sehr zufrieden :-)

7 november 2022
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Business Finance for the modern world

I'm sick of trying to deal with banks. As a young company with non-standard cash flow, even simple mechanisms like overdrafts seem to be far too much for banks to comprehend.

Juni are totally different.

We have real relationships with the amazing team of account managers who we have meaningful conversations with about how they can support our business. The account managers then take that information and genuinely try and help. Whether that's offering extended credit terms, increasing cash back or credit limits, or just adding suggestions to the platform development roadmap.

It's all presented in a beautifully simple and easy to use user interface which integrates into all out sales, marketing and finance channels.

Incredible product and support!

1 oktober 2022
Review zonder uitnodiging
Logo Juni

Antwoord van Juni

Hi

We really appreciate your review. Having customers like you who can see what we are trying to achieve at Juni gives us all a lift. I have always feel the account managers at Juni are incredible advocates for our customers, and reading your review confirms this.

We have a lot more we need to achieve to make it easier for our customers to manage their online ad and inventory spending and I'm delighted you're with us for the journey.

All the best

Bill O'Reilly
Head of Customer Service

Beoordeeld met 5 van de 5 sterren

Good

Good, received our first Cashback! Enjoying all the cards you can create. Haven't had any problems with anything.

4 november 2022
Review zonder uitnodiging

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