Antwoord van juno.ca
Hi Emmanuel, we're so glad to hear you're loving your new mattress! If there's ever anything our team can do to help make your nights even more comfortable, don't hesitate to let us know.
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Bedrijfsgegevens
Over juno.ca
Geschreven door het bedrijf
Named Best Value Mattress† in Canada, Juno was created to make great sleep more accessible for Canadians. With Juno, you get the comfort, support, and cooling features you want in a mattress, all at a price that makes sense.
Juno keeps mattress shopping simple from start to finish. Your mattress ships for free* right to your door in a convenient box, and you’ll have 120 nights to sleep on it at home. If it’s not the right fit, returns are free. Juno mattresses are proudly made in Canada and start at just $449.
Complete your sleep setup without breaking the bank. Every Juno mattress comes with a free sleep bundle, including sheets, pillows, and a mattress protector. Plus, you’ll save 15% on other accessories, including stylish and affordable bed frames, when you buy a Juno mattress.
Ultimate Value and Comfort
Made in Canada
Made in Canada Juno mattresses are proudly Canadian-made using local materials and fabrics.
Everyday Low Pricing
Juno saves you money by skipping retail giant middlemen and selling directly to you.
Stay Cool All Night
Gel-infused foam and cooling yarn help keep things cool and breathable through every Canadian season.
Hassle-Free Shopping
120-Night Sleep Trial
Mattresses and sleep accessories are meant to be tested all night, not just for 15 minutes. That’s why Juno gives you 120 nights at home to decide if it’s right for you, with free returns if you change your mind.
15-Year Warranty
Rest easy knowing your Juno mattress is backed by a 15-year warranty. It’s simple peace of mind for years of comfortable sleep.
Free Shipping and Returns
Get your mattress shipped right to your front door for free*. Juno mattresses arrive in a convenient box, making setup in your room of choice easy.
Contactgegevens
Canada
- juno.ca
4,3
Uitstekend
17 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The RV Queen fit perfectly in our RV
The RV Queen fit perfectly in our RV. Specifications were correct.
The added gift of bedding was very helpful and convenient
17 augustus 2026
Absolutely customer service! My second purchase. Downsized from queen to twin xl!
Absolutely customer service. No pressure!
17 augustus 2026
Everything was good except for the one…
Everything was good except for the one mattress issue. Had to contact customer service multiple times to get it sorted - this was one mattress out of 4, plus 5 sleep bundles so thought that the warehouse would notice and pickup on the fact that one item was still missing from a very large order.
6 augustus 2026
Antwoord van juno.ca
Hi Joyce. We're sorry to hear about your experience but we're glad our team was able to help resolve the issue. Thank you for your patience and for taking the time to share your feedback. If you need any other assistance please don't hesitate to contact us at support@douglas.ca or by calling 1-855-215-9509.
Antwoord van juno.ca
Hi Diana, thank you for the review! We hope you have many years of great sleep ahead! 😊
Exceptional company with exceptional…
Exceptional company with exceptional customer service
2 augustus 2026
Have a local arrangement for disposal…
Have a local arrangement for disposal of old mattress
1 augustus 2026
Antwoord van juno.ca
Hi there! While we don’t currently offer pickup or disposal of old mattresses, many municipalities provide local collection programs, sometimes at no cost. We hope you enjoy your new mattress and many nights of better sleep ahead!
Great sleep and package
I liked that I ordered the mattress and got confirmation right away plus estimate of delivery and updates coming. The instructions for in wrapping and getting set up were great and easy.
7 augustus 2026
Antwoord van juno.ca
Hi Kevin! Thanks for choosing us, and cheers to many comfortable nights ahead. 😊
Very comfortable
Very comfortable, feels like sleeping on a cloud but with support. Extremely happy with my purchase, only regret is that I didn't get one sooner.
4 augustus 2026
Antwoord van juno.ca
Better late than never to start getting great sleep, Rachel! Wishing you many restful nights on your new mattress :)
Great experience
Great experience
Price, quality, delivery all great
I’ll recommend Juno to all my friends and family
28 juli 2026
Quick delivery and easy buying process
Quick delivery and easy buying process. Great communication in regards to my purchase. Thanks again. My trailer mattress is now comfy to sleep on.
1 augustus 2026
Great customer service and love the mattress.
Juno was recommended to us, and we love that it is Canadian. With the initial order we submitted, we realized that we had ordered the wrong size mattress for our RV. Customer Service was on the bit and retracted the order before it was processed and refunded the credit card. The second order was processed and delivered very quickly. Love the the added bundle (pillows, mattress protector, and sheets). Thank you.
27 juli 2026
Antwoord van juno.ca
Hi Doris, thank you for choosing Juno and taking the time to share this! We really appreciate your support and hope your new mattress makes every RV adventure a little more comfortable. Happy travels and even better sleep ahead!
Highly recommended
Products are very good. Response to an issue was immediate and dealt with to my satisfaction. I found the company really good to deal with and I would recommend it whole heartedly to my friends.
21 juli 2026
Antwoord van juno.ca
Hi there, it means a lot to know you’d recommend us to your friends. 😊 Thank you for your support and for giving our team the opportunity to help. We truly appreciate it!
Delivery timescales are a lie.
Delivery timescales are a lie.
I ordered from them as they had advertised 1-5 days delivery. Upon recieving the confirmation email, the delivery date was 13 days from order. I contacted them to discuss this and they don't account for "warehouse processing time" in their advertised delivery.
I cancelled the order immediately and was told that I would have a refund quickly. This was not the case either. 1.5 weeks later I received a refund, however it was for $150 less than what I had paid. No explanation, and I am still trying to get the full amount refunded to date.
29 januari 2026
Review zonder uitnodiging
Antwoord van juno.ca
Hi Tom, our apologies for the delayed reply! We didn't own this profile until very recently. We'll request your information here to ensure that everything has been taken care of for your order, but if our team can offer any further support, you can always contact them directly at support@juno.ca or 1-855-237-9370.
Disappointing
The mattress came in good time.
The mattress was for a guest room and feels quite nice. The comfort bundle they off includes a queen sheet set and 2 standard pillows.
I also ordered separately, an alternative down duvet.
The sheets are very poor quality. It is 100% cotton an once washed the were so wrinkled I had to iron them… I have never ironed sheets!
As for the duvet? It is yet to come and no updates for 3weeks.
The 3star is for the mattress which seems fine.
Buyer beware.
9 januari 2026
Review zonder uitnodiging
Antwoord van juno.ca
Hi Joy, we just wanted to follow up with your review! We apologize for our delayed response. If you can provide us with your order information, we'll be happy to take a peek into your profile to ensure that everything has arrived as intended, and make sure everything is feeling comfortable for you. Thank you in advance!
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