Just Baths Reviews 

136
TrustScore 4.5 uit 5

4,5

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Jacqueline's personal care, combined with excellent quality and selection, have lead to me ordering the 1900mm Moulin Rolltop Bath three times - seven pieces now for my lodge project. Jacqueline se... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The items I ordered were of quality better than the panel I had in the first place . I cannot thank Just Baths enough and the screen i ordered was of top quality also. And was delivered securely and c... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great price, I searched all over and couldn’t find a better price than this, I did worry thinking was this legit but I got email confirmation straight away and the order was delivered next day! Super... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered a p shaped bath panel in error without checking dimensions properly. I contacted the company & spoke to a lovely lady called Stacey who helped me through the process to return the item.... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Sanitairwinkel
  2. Radiateurwinkel

Geschreven door het bedrijf

Just Baths are a leading supplier of freestanding baths and all your bathroom products. We are proud to supply the leading brands in bathrooms and with our award winning customer service team, you are sure to receive the best service. View our full collection online and call us direct to discuss your requirements in further detail and we'll be happy to help.


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

136 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,5

Alle reviews

(136)

92 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Cheapest price I've found for a bath…

Cheapest price I've found for a bath panel. Delivery was quick, easy and free!!

7 augustus 2025
Logo Just Baths

Antwoord van Just Baths

Hi Emma, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Exceptional service and assistance…

Exceptional service and assistance received from Stacey.

5 september 2025
Review zonder uitnodiging
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Antwoord van Just Baths

Hi Elzaan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 4 van de 5 sterren

Great price and great service from the…

Great price and great service from the company. The downstream supplier of the item was slow, with poor communication, but I got a great response and a willingness to help from the staff member at Just Baths who helped secure my item.

5 augustus 2025
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Antwoord van Just Baths

Hi Brian, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 4 van de 5 sterren

Item arrived in good time

Item arrived in good time, as described and was a good price.
I would recommend this company

25 juli 2025
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Antwoord van Just Baths

Hi David, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 1 van de 5 sterren

Filter was not the same as…

Filter ordered was not the same as shown in the advertisement, cheaper quality!

Delivery was very slow.

28 juli 2025
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Antwoord van Just Baths

Hi, thank you for your feedback. The filter you purchased comes in two versions, and we provide compatibility guidance on our website to help ensure the correct one is selected. If you believe you may have received the wrong version, please don’t hesitate to reach out, we’ll be happy to arrange a replacement if needed. In the meantime, I’ll share your quality concerns directly with the manufacturer, as this is the first time we’ve received such feedback.

I’d also like to sincerely apologise for the delayed delivery. While your order was processed promptly, it was unfortunately held up at despatch for a couple days. I’ll be in touch with you directly to make this right. Thank you - Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

First class service.

My order surprised me by the speedy service. Very impressed.

21 juli 2025
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Antwoord van Just Baths

Hi Joe, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Ordering was easy

Ordering was easy, product was as described and delivered the next day, very impressed

17 juli 2025
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Antwoord van Just Baths

Hi, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Justbaths had the best price online for…

Justbaths had the best price online for the specific cabinet I wanted by a mile. Not only was the price the best anyway that included delivery when all of the other suppliers wanted extra. The cabinet arrived promptly and was well packaged and a breeze to install. Great service all round and I would deffo use Justbaths again.

12 juli 2025
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Antwoord van Just Baths

Hi Al, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 2 van de 5 sterren

Let down on the delivery twice

Let down on the delivery twice

25 juni 2025
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Antwoord van Just Baths

Hi John, sorry to hear you experienced some issues with the delivery. I'm currently looking into this with our logistics team, and will be in touch shortly. Thank you - Cameron, Sales Manager

Beoordeeld met 5 van de 5 sterren

Good quality and good service all round…

Good quality and good service all round , plus the price is right Well Done

1 juli 2025
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Antwoord van Just Baths

Hi Sid, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Good customer service

Good customer service, very responsive when I queried a couple of items both using online chat and on the phone. Price of the item I wanted was good and they even price matched a competitor to bring it in cheaper still. Delivery was on time and as planned. Recommended.

1 juli 2025
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Antwoord van Just Baths

Hi Duncan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Great communication

Great communication, and delivery within estimated timescales. Recommend!

24 juli 2025
Review zonder uitnodiging
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Antwoord van Just Baths

Hi Natalie, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Had an issue with a missing piece but…

Had an issue with a missing piece but as soon as I was put in touch with Stacy is was sorted asap. Absolute star!!

25 juli 2025
Review zonder uitnodiging
Logo Just Baths

Antwoord van Just Baths

Hi Diane, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Quality customer service , 10/10

Ordered a Royce Morgan bath from Just baths.
Best price for this little bath. Excellent communication and constant updates on where order up to and delivery date. Even an email checking in how the delivery went.
Ordered an extra a few days later and was surprised to see it turn up with the bath as I was expecting it a couple days later.
Brilliant quality item and service from just baths to match. 10/10 👏🏻👏🏻👏🏻

14 juli 2025
Review zonder uitnodiging
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Antwoord van Just Baths

Hi Gary, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 5 van de 5 sterren

Great customer service

The bath we ordered was delivered quickly and was just as described and looked in the picture. One of the clips snapped as we were installing the bath. Stacey at Just Baths went out of her way to get a new set of clips sent to us. She was extremely helpful and even made sure the clips were sent to our home address as we were no longer at our holiday home. Excellent and friendly service. Would definitely recommend.

11 juli 2025
Review zonder uitnodiging
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Antwoord van Just Baths

Hi Angiejd, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – Just Baths

Beoordeeld met 2 van de 5 sterren

Returns/exchange policy is rubbish

Returns/exchange policy is rubbish. I ordered the wrong shape bath panel by mistake and although the one I wanted was exactly the same price and was being delivered from the same place by the same courier they refused to do a straight swop ,i,e deliver me the new one and take the wrong one back. Easy eh! No, was told I had to pay to return at my expense which was going to cost £46. The panel only cost £60! so hardly worth it. Poor customer service in my opinion.

6 juni 2025
Logo Just Baths

Antwoord van Just Baths

Hi Paul, thank you for your additional comments. As mentioned in our previous response, we’re sorry for the inconvenience caused. We’ve already discussed that if the wrong item is ordered, we ask customers to place a new order for the correct item and arrange the return separately.

While we always aim to assist where possible, combining deliveries and collections isn’t something we can guarantee, and any collections arranged by us do carry a charge. That said, I’ll be in touch with you shortly to discuss this in more detail and see how we can best assist. - Cameron, Sales Manager

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