Nice mat quality. Poor fitting and Customer service
Ordered the premium carpet mats with the fitting insurance on the basis of a promised tailored fit. The quality and construction of the mats is really good but the issue is that the size fitting is terrible compared to other aftermarket brands. There is no way they are tailored - some of the measurements are 3-4 cm off.
As others have reported, the real problem is that the insurance offered is worthless and the response (if you can get one) from the company is terrible. If you have an issue, rather than honour the insurance you’ve paid extra for they simply cancel and refund it!
The way they handle issues is disappointing because they could so easily offer acceptable solutions but just don’t bother. Despite offering decent mats in terms of quality I would caution against buying from this company as they don’t seem to invest in ensuring the correct fit, or in resolving issues








