JustHostMe Reviews 

151
•
TrustScore 4.5 uit 5

4,6

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Best company to work with. Have been with them over 20 years, fantastic customer service and support, thoroughly recommend especially Jeffrey. Wouldn’t go anywhere else

Beoordeeld met 5 van de 5 sterren

Had an urgent problem today with all our work email stopping. Got on the live chat & had a fast and totally excellent response from a support agent. Quickly worked out the situation, suggested a sol... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

From the day I made the decision to sign on, Just Host Me has just been superb!! 1. Personalised customer service. 2. Due diligence - walked me through every step. 3. Always patient with me... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was with Just Host Me for 3 years, but currently not due to a partnership seperation, but looking forward to rejoining them again. I found their service to be second to none. Having worked in IT lo... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Webhostingbedrijf
  2. ook in
  3. DNS-provider
  4. E-mailservice provider
  5. Telefoonmaatschappij

Geschreven door het bedrijf

At JustHostMe®, we offer quality UK Web Hosting and Website Security services. We also offer Domain Registration Services in the UK.


Contactgegevens

4,6

Uitstekend

TrustScore 4.5 uit 5

151 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,6

Alle reviews

(151)

5 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Great customer support.

Really responsive to an inquiry and very helpful support.

7 april 2024
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Antwoord van JustHostMe

Thank you for your review, Giles. We pride ourselves on delivering excellent customer service and it's great to hear your positive feedback. Kind regards, Jeffrey

Beoordeeld met 3 van de 5 sterren

Eventually secured a better price but…

Eventually secured a better price but wasnt offered options on renewal without contacting them. Operator quoted a price and issued a new invoice which didnt match the quoted price. A manually adjusted invoice was issued which was acceptable and I renewed. I then received an extra invoice for £0.42 by email which didnt appear on my account.

1 maart 2024
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Antwoord van JustHostMe

Thank you for your review, Colin. It seems like we have already resolved all the issues you've mentioned, but if we can help further, please get in touch with us. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Unsure how to update DNS records

Unsure how to update DNS records. Raised a ticket and Jeffrey quickly made the necessary additions. Excellent Customer Support. I highly recommend and use Just Host Me for all my hosting needs.

2 februari 2024
Review zonder uitnodiging
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Antwoord van JustHostMe

Thank you, Michael. It was a pleasure to resolve this for you. We greatly appreciate your custom and are delighted that you recommend us to others. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Outstanding customer support

I know I can rely on prompt helpful support from JustHostMe to sort out any technical problems I have. The CEO is 'hands on' so is always aware of customer issues and steps in to assist. This is a shining example which should be followed by other business bosses.

8 december 2023
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Antwoord van JustHostMe

Thank you, John. Your glowing feedback and review are greatly appreciated. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Simple easy to use straight forward web…

Simple easy to use straight forward web hosting just how it should be fast set up as well highly recommended

16 november 2023
Review zonder uitnodiging
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Antwoord van JustHostMe

Thank you for your review, Kyle. We appreciate your feedback and recommendation. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

The service and support are brilliant

The service and support are brilliant. Nothing appears to be too much trouble. The staff are super helpful.

14 augustus 2023
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Antwoord van JustHostMe

Thank you for your review, Dereck. We're always happy to help! We appreciate your positive feedback on our service and support. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

A great ISP

A great ISP. We have been using them for a number of years and are very happy with the services and support they offer.

6 augustus 2023
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Antwoord van JustHostMe

Thank you for your review, Brett. I'm delighted you're happy with our service and support. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Support was very quick to respond to a…

Support was very quick to respond to a query I had and took care of it with no issues. Great service.

25 juni 2023
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Antwoord van JustHostMe

Thank you for your review, Alistair. I'm delighted our support team were able to resolve your support request efficiently. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Very helpful

I was concerned at the recent price rise but JustHostMe explained the reasons for it and also suggested how I could reduce the cost and still match my needs. Very helpful.

15 juni 2023
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Antwoord van JustHostMe

Thank you for your feedback, Roger. I'm happy we found a solution for you. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Super fast support

13 maart 2023
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Antwoord van JustHostMe

Thank you for providing feedback regarding the speed of our support, David. Your custom is greatly appreciated. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Great support.

I've been with JustHostMe for many years, and have had no reason to ever look for an alternative.
I only have the personal hosting package and more domains than I need but the support, when needed, is 5-stars. I always get a quick response to my questions, even late on a Sunday evening.

12 februari 2023
Review zonder uitnodiging
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Antwoord van JustHostMe

Thank you for your excellent feedback, Chris. Your loyalty and custom is greatly appreciated. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Excellent Customer Support and…

Excellent Customer Support and Affordable Hosting packages with featured bundles. Jeffrey is always very supportive and responds even on weekends.

19 september 2022
Review zonder uitnodiging
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Antwoord van JustHostMe

Thank you for your glowing review, Shahid. We appreciate your kind words. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

New Company Website

We recently purchased hosting for our company website. Just Host Me were extremely helpful and quick to fix a few teething problems we had. After searching around for many weeks, looking for a hosting solution, we were glad to have found them.

15 augustus 2022
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Antwoord van JustHostMe

Thank you for your review. We're delighted that you're happy with our fast and helpful service. I hope our web hosting services continue to excel your requirements. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Awesome

Awesome, super fast, easy and reliable. I moved my full website from GoDaddy, where the connection always drop and where I couldn't even back up properly, plus lot of innecesarias over-charges for products I never used.
Now, happy to stay with JustHost for the next 3 years and more

5 augustus 2022
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Antwoord van JustHostMe

Thank you for your kind words, Felipe. I've forwarded your feedback to the team. We hope to continue to serve your web hosting requirements for as long as you need us. Kind regards, Jeffrey

Beoordeeld met 5 van de 5 sterren

Over ten years and always great service

I've been with JustHostMe for over ten years - with many new domains registered, abandoned and sometimes re-registered in that time, as well as taking advantage of their hosting services.
I can only say good things; the test is always when you need to reach out for help - and, on the occasions that's been required, it has always come rapidly and issues resolved with zero fuss and with equal expedience.
I can also say that they compare extremely favourably against some of the other companies I have had to use (for professional reasons) over the years.
If you are looking for a domain registrar or site hosting then you can't go wrong.
I'm sad to say that due to moving countries, I now need to move on, so really leaving this review to say thank you!

15 juli 2022
Review zonder uitnodiging
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Antwoord van JustHostMe

Thank you for your excellent review, Rick. I'm delighted we accommodated your domain and web hosting requirements for over ten years! Best wishes for your move. We're here if you need us again. Kind regards, Jeffrey

Beoordeeld met 1 van de 5 sterren

You fixed one issue and it created…

You fixed one issue and it created others! It had been stressful and a total waste of time. I believe you can do better. I wish you all the best.

20 juni 2022
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Antwoord van JustHostMe

Thank you for your review, Abi. I'm deeply concerned by your feedback. I have e-mailed you requesting further details so I can investigate further for you. Rest assured, I will find an acceptable resolution for you. We're always here to help if you need us. Kind regards, Jeffrey

Update - Abi, I have tried to reach you multiple times but have not received any response from you. You're still hosting your website with us and have placed further orders since your review. However, do get in touch with us so we can discuss your experience further and find a resolution. Thank you.

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