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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Searched for straight nail clippers but was unable to find anything suitable within a reasonable price range until I came across Just Nails Direct. Straight nail clippers which were not gigantic but o... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Terrible experience!! Ordered a bottle of CND shellac and the bottle arrived empty, not a drop in it! And to make matters worse it was a Christmas present for a friend. I have emailed several times... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Speedy delivery, items were exactly as described and I even received a free cuticle oil with my order which I wasn’t expecting! Thank you so much will definitely be back again!

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Excellent service couldn't find the discontinued/out of stock nail varnish which is my favourite. Email sent saying it was back in stock so jumped at the chance bought 2! Arrived on time and good pric... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Cosmetische producten groothandelaar

Geschreven door het bedrijf

Just Nails Direct is a professional nail and beauty supplier based in the UK, offering a wide range of products including gel polishes, nail varnishes, acrylic systems, and tools for both trade professionals and training academies. We pride ourselves on competitive pricing and fast shipping, along with providing free gifts with purchases. We aims to meet the needs of our customers by ensuring quality service and products at reasonable prices.


Contactgegevens

4,2

Goed

TrustScore 4 uit 5

73 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 100% van zijn negatieve reviews beantwoord

Reageert doorgaans pas na meer dan 1 maand

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

We sent you an email to inform you that there was an attempt made to deliver your order, however, no one was in to receive it. Please check your tracking and request a redelivery.

Beoordeeld met 5 van de 5 sterren

Delivered to time

Delivered to time. Excellent.

2 november 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hi Annette, thank you so much for your review! We try to send all of our orders out on the same day that we receive them, and we're happy to know that it's working! We hope to see you again in the future.

Beoordeeld met 5 van de 5 sterren

Great price for the products and…

Great price for the products and delivered extremely quickly.

15 oktober 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Thank you so much for your review! We hope you enjoy your order and look forward to seeing you again.

Beoordeeld met 1 van de 5 sterren
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello,

We called you today to let you know that the item is taking longer due to Royal Mail strikes. If the item has been lost we will initiate a refund or send out a replacement. We apologise for any inconvenience caused.

Beoordeeld met 1 van de 5 sterren

Where is my product?

14 oktober 2022
Review zonder uitnodiging
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello,

We do not seem to have an order number associated with your review. Have you purchased from us?

Beoordeeld met 5 van de 5 sterren

Great service

Great service, item exactly as ordered and arrived 1 day earlier than expected.

6 oktober 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hi Chris! Thank you so much for your positive review! We hope that you have a wonderful Christmas season.

Beoordeeld met 5 van de 5 sterren

I good Value ordered the nail varnish free…

I ordered the nail varnish free delivery within a few days. Good price and love the colour.

1 september 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hi Jackie, we're so glad you liked the polish! Thank you for leaving a review for us, it means a lot - we hope to see you again in the future!

Beoordeeld met 1 van de 5 sterren

Still waiting/ no update

Still have not received product or shipping information

14 augustus 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello,

As per the tracking no: RF492910142GB, your order has been delviered. We apologise if you have had to wait a little longer than normal due to the Royal Mail strikes.

Beoordeeld met 5 van de 5 sterren

All great

Easy to order and received promptly

17 april 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

We're glad that you found our products easy to order! Thank you so much for leaving a review, it's wonderful to get feedback. We hope to see you again in the future.

Beoordeeld met 5 van de 5 sterren

Super products

19 februari 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hey! Thank you so much for leaving a review for us. We're glad that you like our wide range of products, and we hope to see you again!

Beoordeeld met 1 van de 5 sterren

Never received my 2 bottles of polish

Never received my 2 bottles of polish
Is this a scam?

7 februari 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello!

According to our tracking information that was provided to you, your purchase arrived on the 8th of February.

We would like to assure you that this is not a scam, just that international postage can take a long time to clear through customs.
As this was an order from the UK to the USA while we are still feeling the affects of COVID-19, once the parcel has been despatched from the us we unfortunately have no control over how fast the items get to you!

Beoordeeld met 5 van de 5 sterren

Just Nails is my new Go-To place!

Amazing service and arrived just as advertised! I will continue to order from Just Nails Direct because of their follow-up, professionalism and products! Great customer care!

25 januari 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello Mr. Blount,

We are so happy that you like our service, thank you so much for your review!
We look forward to seeing you again.

Beoordeeld met 5 van de 5 sterren

Love so much

Love so much! Extremely fast shipping and well packaged. Would shop with again.

20 januari 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello Sophie! Thanks so much for leaving feedback for us, it really means a lot! We do our best to make sure as many orders get to people safely and securely x

Beoordeeld met 5 van de 5 sterren

Beautiful holographic nail polish at…

Beautiful holographic nail polish at the best price. Packaged well.

7 januari 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hi Christina, thanks so much for your feedback! We are doing our best to expand our range of products available and more Holo shades are definitely on the list x

Beoordeeld met 1 van de 5 sterren

Stay away...

Only half of my order was delivered... One bit fulfilled by Amazon...for the other bit had to ask for refund as had none in stock. The bit fulfilled by Amazon was wrong item...emails are ignored.
Absolute joke!
Looks like they don't know what they are doing.
Can't recommend, better stay away from problems.

7 januari 2022
Review zonder uitnodiging
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

We do not seem to have an order associated with this review. Did you order from us?

Beoordeeld met 5 van de 5 sterren

Excellent

Great service

6 januari 2022
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hi Sally! Thanks so much for leaving a review, your feedback means a lot to us and we hope to see you again in the future!

Beoordeeld met 1 van de 5 sterren

I was sent wrong item and still waiting…

I was sent wrong item and still waiting for an answer to my email for refund !

30 december 2021
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

We are incredibly sorry that this issue had happened over our Christmas Closure and that it had taken such a long time to resolve.

We would like to let others know that we refunded this item fully, and we hope to see Noella again!

Beoordeeld met 5 van de 5 sterren

Great, quick service

Super quick delivery, would definitely use again. Thanks!

29 december 2021
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hi there, thank you so much for leaving us a review, they mean the world to us! We hope to see you again in the future.

Beoordeeld met 1 van de 5 sterren

Broken dish

unfortunately when I opened the package the little heart dish was broken
Hopefully it will be replaced

25 december 2021
Logo JUST NAILS DIRECT

Antwoord van JUST NAILS DIRECT

Hello,

We are sorry to hear that your item was damaged when you received it. If you could please contact us so that we can resolve this issue for you, we would appreciate it!

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