Update: got the grill extender and cooked another brisket higher in the dome. Amazing results. So easy to use. Cannot recommend enough. Have now cooked jacobs ladder ribs, pulled pork and a full... Toon meer
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Lees wat reviewers zeggen
My Kamado Bono media arrived safely in Northern Ireland within a few days of ordering. There was a delivery charge because of the extra costs shipping across the Irish Sea, but even with that it was... Toon meer
I visited the shop beforehand to look at the build quality as I had looked online previously. I was curious to see how it looked in terms of quality vs the Kamado Joe etc Giedrius was super helpf... Toon meer
Have owned a Kamado Bono Grande since July and it’s just been great. I’ve ordered various accessories, rubs and charcoal over the last few months and it’s always been top quality and fast delivery... Toon meer
Bedrijfsgegevens
Over Kamado Kings
Geschreven door het bedrijf
Kamado Kings is a Kamado Bono grill brand ambassador in the United Kingdom. Kamado Bono is one of the most successful, reliable and fastest-growing companies in Europe (according to the Financial Times Report 2022), with operations in 19 countries such as Italy, Great Britain, Germany, Sweden, Norway, Ireland, Hungary, Poland, Denmark, Finland, Latvia, Estonia, and others.
Kamado BONO is more than a grill. It's an entire grilling philosophy, incorporating a solid united grilling communities and positive lifestyle and valuable knowledge. The vast range of Texas Club range of barbecue accessories are constantly upgraded, and we provide recipe books put together by our staff, the exceptional warranty conditions and prompt customer service, and the promotion of the BBQ culture is what we live every day and share with our customers.
Kamado BONO is also the organiser of Twinsmoke, the largest annual grill festival in the Baltics and the International BBQ championship under KCBS rules.
Our mission is to teach our customers how to grill well and demonstrate the process's fun. We believe that being a good griller is easy and can be done by anyone.
Kamado BONO - easy to be perfect!VISIT US CONTACT US
Contactgegevens
Unit 2, PE1 5UU, Peterborough, Verenigd Koninkrijk
- 01733300516
- help@kamadokings.co.uk
- kamadokings.co.uk
4,8
Uitstekend
1K reviews
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Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Sent ther wrong part
Sent ther wrong part, then delayed sending the right part, even after I emailed proof of return.
31 juli 2025
Antwoord van Kamado Kings
We sincerely apologise for the inconvenience caused by initially sending the wrong part. We’re glad to hear the matter has now been resolved.
As part of our process, we do need to confirm the return of the incorrect item before sending out a replacement. This is simply to prevent past issues we’ve experienced where items were not returned after replacements were sent. While this step is in place to protect both our customers and our business, we understand it may cause some frustration, and we truly appreciate your patience.
We are also reviewing our procedures to ensure such errors are avoided in the first place.
After alot of research I decided to go…
After alot of research I decided to go to Komado Kings and purchase a Komado Bono. I personally went to their warehouse and was shown around by Giederious.
He explained what the grills were capable of and was shown how best to use the Komado.
I decided to go for the limited as I have heard people buy smaller and regret not going bigger and boy did I make the right decision.
29 juli 2025
Good experience
Items arrived quickly and were as advertised. All fit my kamado bono grande limited well. Ash basket and grill extender are great
22 juli 2025
Great service as usual fast delivery…
Great service as usual fast delivery brilliant product very happy
25 juli 2025
Replacement deflector plate
I couldn't locate the right size replacement heat deflector online, customerservice responded within the hour after looking and confirming the Kamodo size I brought and provided a link for the item I needed.
Deflector plate arrived well packed.
Overall excellent service!
15 juli 2025
A very suspicious team with a very poor…
A very suspicious team with a very poor customer care.
The price is much a higher than other sellers, so carefully Google it for the best price.
Never ever trust what they put on the delivery policy, it's completely the opposite.
14 juli 2025
Antwoord van Kamado Kings
Dear Dr Ibrahim,
Thank you for your feedback. We are truly sorry to hear that your delivery experience did not meet your expectations. While the delivery process is handled by a trusted third-party logistics company (who provide excellent service in 99% of cases), we fully understand how important courteous and helpful service is for our customers, and we have raised your concerns directly with their management.
As explained in our email correspondence, our standard delivery policy is for kerbside delivery. This means the driver will leave the pallet at the nearest accessible point, rather than bringing it into the property. This is due to insurance restrictions — delivery drivers do not have public liability cover, so if they were to accidentally damage a customer’s property, their company would not be able to cover the cost.
In your case, the driver went beyond this standard service by moving the pallet further onto your driveway after you requested it, which we appreciate, as it helped accommodate your family’s needs. We are sorry, however, if his manner appeared rushed or unfriendly — this is not the standard we expect, and we have addressed it.
If a driver is unable or unwilling to wait while you check the delivery, the quickest solution is to call us immediately. Please be assured that opening the package to inspect it will not void your warranty. If any structural damage (such as large cracks or splits) is found, we will arrange a free replacement the next working day, provided there is clear evidence of the damage and delivery location.
We work hard to ensure our products arrive safely and our customers are supported throughout the process. While we regret that this experience has left you dissatisfied, we believe the delivery followed our stated policy, and we hope this explanation helps clarify why certain steps are in place.
We would still be happy to work with you to resolve any outstanding concerns and ensure you have a product you are happy with.
Great quality kamados
Great quality kamados, accessories at reasonable prices! Simply excellent.
14 juli 2025
Antwoord van Kamado Kings
Thank you so much for your kind words! We truly appreciate your support and look forward to serving you again.
Antwoord van Kamado Kings
We're thrilled to hear you had a great experience! Thanks for taking the time to leave a review.
Poor customer service and delivery
The score is not based on the product, just the customer service and delivery.
7 juli 2025
Antwoord van Kamado Kings
Thank you for your feedback. We’re sorry to hear about your experience. Could you please provide more details about the issues you encountered? You can email us directly at info@kamadokings.co.uk. We appreciate your help in improving our service and look forward to hearing from you.
Antwoord van Kamado Kings
Thank you for leaving a review! We appreciate your feedback. If you have any further questions or need assistance, feel free to reach out. Thanks again for choosing us!
Werry hot drum dont toch
Very satisfied with the purchase. The taste of the meat is completely different. We have already cooked it 5 times and the whole family is surprised by the taste
4 juli 2025
Antwoord van Kamado Kings
Your feedback means a lot to us. Thank you for your support and trust in our service!
Antwoord van Kamado Kings
Thank you for your positive review! We're glad we could meet your expectations.
Good service 👍
9 juli 2025
Antwoord van Kamado Kings
We appreciate your kind words! It’s always a pleasure to serve customers like you.
From selecting the model and…
From selecting the model and accessories from the web site,it was so easy to follow everything through to paying. Then all the communication about delivery was very prompt. Excellent service.
9 juli 2025
Antwoord van Kamado Kings
Thanks for the fantastic review! We're happy to hear you're satisfied with our product/service.
I had wonderful customer service and…
I had wonderful customer service and couldn’t recommend this company highly enough. I was very grateful my many questions were all answered so clearly and promptly by email and when I ordered the product I wanted it was delivered quickly .
3 juli 2025
Antwoord van Kamado Kings
Your support makes all the difference. Thank you for sharing your experience with us!
Had to return item because wrong one…
Had to return item because wrong one was sent out. But soon replaced with the right part.
7 juli 2025
Antwoord van Kamado Kings
Thank you for your understanding. We sincerely apologise for the inconvenience caused by sending the wrong item. While we strive to provide quick and accurate service, human errors can occasionally happen, and we regret any trouble this may have caused. Please be assured that we are continuously working to improve our processes to prevent such issues in the future. We truly appreciate your patience and thank you for choosing to shop with us.
Easy to order
Easy to order, quick and seamless deliver, and good service when wrong size grill sent
23 juni 2025
Antwoord van Kamado Kings
We’re grateful for your review and excited to continue providing you with great service.
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