Kantar Reviews 148

Er medlem i tv panelet og de har fine premier, god service og hyggelige teknikere

They first contacted me with an invitation letter, promising a reward for filling out a questionnaire online. But then they didn't send the reward, so I contacted their service. I told them upfront, until I've received my reward, I won't participate in any more questionnaires. Months and months later, after multiple emails, they finally sent not the promised reward, but an adequate alternative. Ok, I thought, maybe I was just unlucky.

So, the next time they send me an invitation email to a questionnaire, I participated again. But behold, AFTER I answered all their questions, I got a message along the line of "we have enough data of people that have your profile."

That's it. No reward. You answer, put in the time and effort, and then they basically claim AFTER you're done that they don't need your data (but I can very well imagine they still grab it) and you get nothing. The reward is not for the time you invest, but for providing "good data", which criteria you don't know. Essentially, they can collect tons of data, without giving out one single reward.

I don't think that's the practice of a reputable survey company.

Arnaque, après des années comme paneliste. Compte radié sans être prévenue et impossible de récupérer les points et les cadeaux. Le scan est débranché 2 jours ils vous appelle mais quand ils vous radient sans prévenir plus de nouvelles.....je reviens un scan lol

I signed up to lifepoints which seems to be an affiliate of Kantar and have recently been having problems with the account and found their service frustrating and communication poor. I have put time and effort in doing the life connect survey via their portal - this involves a Installing a VPN that slows down your phone and makes different glitches happen. They have been accessing my personal data for over 2 months and I am yet to be rewarded despite numerous communications.
The reward should have come via lifepoints but they closed down my account without giving me an explanation.
I have tried to contacting them both with them both to no avail.

I would have given them 0 stars if that was possible.
I am very disappointed with the service that has been provided for me. I redeemed a £10 Amazon Voucher which didn't come after waiting for it for almost 3 weeks. After writing an email, Kantar replied saying that I would receive help from 1-3 business days which I also didn't receive. I almost feel like they don't care about their customers! Seems like a scam!