Kenwood Damp Proofing Reviews 

I have had Tom and Jessie around for two days and their fast paced efficiency, professionalism and attention to details are top notch !
Thanks for making this whole experience less stressful than apprehended .

Friendly, efficient and professional.

Have always recommended Kenwood because of their professionalism and customer service, always brilliant. This time was no exception, dealt with Louise Bentley and was impressed as always with their follow up and care to detail.

I used Kenwood after my brother a property developer advised as he had used them in the past with very good results, the guys done a good job and kept everything clean and tidy which we appreciated as we were still living in the property

Amin and Noel did a great job.

We had a really positive experience with Kenwood Damp Proofing. Kian and Philip, who carried out the actual work, were fantastic—friendly, knowledgeable, and happy to answer all our questions. They were also very considerate of our home and especially thoughtful knowing we had a small child around during the works. We’d happily recommend the service to anyone.

Brendan & Gavin are delightful & were very professional in solving a problem with our damp coursing. Their work on our old Cottage was exemplary . Would highly recommend .

Louise has been extremely helpful in arranging damp assessments and has shown great flexibility throughout the process. She has been very accommodating whenever questions have arisen, and the service provided has been excellent.

Had a great experience with the damp proofing of my downstairs bedrooms. Noel and Amin were awesome, would recommend!

James O' Malley from Kenwood responded very quickly having already arranged a start date for the work at the property.
I am impressed.
Navam

Jim was very efficient dealing with the tenants and the landlord. They carried out the survey within 24 hours and provided a survey report for the damp course treatment and prices within 48 hours. Jim has now liaised with all parties to book in the work next week. Jim was very professional and helpful

Exceptional Support During a Difficult Time
After my father passed away last year, I was faced with the daunting task of managing his flat—sorting through belongings, preparing it for rental, and addressing necessary damp proofing. It felt overwhelming until I contacted Kenwood and spoke with Jim O’Malley.
Jim’s expertise, patience, and practical advice have been truly outstanding. He took the time to explain everything clearly, breaking down the work into manageable parts that allowed me to move forward while juggling the complexities of estate management. His understanding of both the technical aspects and the emotional weight of the situation made a real difference.
I’ll likely be reaching out to Jim again as the work progresses, and I have every confidence that his guidance will continue to ensure things are handled efficiently and professionally.
Thank you, Jim—I genuinely appreciate your support.

Speedy service. Tom and Reece were polite and helpful and did a great clear up at the end.

Both James O’Malley and Karen Sturges were very patient and helpful in helping me understand and resolve issues in a building survey and booked a damp survey in really quickly, thank you!

Christopher was very helpful . it is second time I am using Kenwood and both times I had great service .
I would recommend this company as their professionalism and knowledge makes the difference .
Maria

Extremely efficient! I emailed, asking for a copy of a certificate of guarantee for work that had taken place a few years previously. I received the certificate within a couple of hours of sending my email. I can't believe how efficient this company is!!!!

Tom and Reece were very friendly,professional, helpful and understanding.They kept things very neat and tidy. After finishing each Room vent they vacuum and made sure everything is at its place.

Tom and Reece were excellent from start too finish , clean and tidy and did a thorough job , would recommend.

The surveyor was at my property for about 15 mins and the report came back within hours with blurry photos which I think indicates the complete lack of thoroughness. The recommendation was (of course) a damp proof course for rising damp.

I have since commissioned a water damage report from an independent company who don't sell any remediation products and they have concluded that the main issues are the result of internal water leaks and they don't believe there is rising damp. They were at the property for 2 hours and used thermal imaging devices.

The survey from Kenwood was completely inaccurate and it was quite obvious they just wanted to sell me a damp proof course for thousands of pounds which it turns out I don't need

very poor - I do not recommend these people - be very careful - this is borderline fraud

Kenwood did an excellent job of damp proofing on our property nearly 14 years ago but when I had a query following a recent surveyor's report they could not have been more helpful. Having contacted them via their website I received a follow-up email and then a call from Chis Allum, Customer Services Manager.
This was excellent customer service that is increasingly rare these days.