Kenwood Damp Proofing Reviews 

We have just formally instructed Kenwood to carry out quite extensive damp-proofing works and to date we have been very impressed with the service. James O’Malley has been informative, reassuring and very helpful as we really have no prior knowledge of this kind of work. More than anything, he has been very good at getting back to us almost immediately with replies to our queries and making sure the work is getting done in a very timely manner. Very pleased with the service so far.

Quote was done promptly and good detailed service , all follow up questions answered . Jim O’malley was excellent at answering all points of the quote .

Great service and top work. From estimation to delivery, thorough professional work. Phillip was awesome during the damp proofing course. Highly recommended.

Couldn’t be happier with Tom farmer and Cian.
They worked incredibly hard to get the job done quickly and to a high standard. They explained everything in full detail to me and answered all questions I had.
They were so genuine and polite and left the place spotless. Couldn’t recommend these two enough!

This company were efficient. They were able to view the issue of condensation and fit the relevant device quickly. Whilst it is quite costly, it was worth it to get rid of the black mould. Within in days of the device being fitted the mould is starting to reduce.

Tom and Michael installed our vent and were absolutely brilliant. They were friendly, professional, and worked very fast and efficiently. They did a great job and left hardly any mess behind. Highly recommended!

Very professional and courteous. Arranged a survey promptly and called me back to check everything was as instructed. Great service from Louise B, thank you.

Tom and Michael done the damp treatment course ventilation for me today.
Tom and Micheal is amazing. The work done is very neat and clean up well once everything is done. Thank you so much

I contacted Kenwood to see if they could help with a damp and mould issue in a property I own. It was fast and easy to arrange an inspection at the property which was conducted by Travis Lerner. I received a comprehensive reports with a solution to fix the issues by installing a Kenwood ventilation system. Travis was very knowledgable and was prompt in returning my calls and emails with questions. So far a very good service from Kenwood and would recommend them as true specialists.

Moving into a new property problems with Mold and woodworm were identified by the survey, so needed addressing quickly. Kenwood were recommended by a friend and I was very happy with the service provided. In particular Travis was a great help from start to finish, providing clear and courteous and knowledgeable communications throughout the process. Great service.

Really kind bunch. Got the job done really well

Tom and Reece did a fab job. Would recommend them anytime

This Kenwood equipment is a scam by these company. Do not buy from them. They are very very expensive and useless n hopeless. I had spend around £4000, which was a total waste. What they say, is absolutely lie and it does not do anything, beware of such companies, they give reference of Buckingham place to sell their products. Bwware of such fraud companies products.
They may not allowed this review to come up online, I am sure.

Kenwood have been great in helping get the work booked in during a really hectic time. Travis was extremely helpful in getting everything sorted so close to Christmas and went above and beyond to ensure the works were able to be carried out without any hassle.

Absolutely outstanding service from start to finish. Great communication, really clear overview of works/cost and flexibility on dates/payment etc. Cannot recommend these guys highly enough. Night and day compared to any of its competitors. Jim has been brilliant.

Very professional service from Jim, including getting our job booked in quickly. Thank you.

Shame I can’t give a minus it’s that bad ! Firstly it’s not necessarily a free survey as advertised .. I paid £168.00 for a ‘ survey ‘ where they ‘ found damp ‘ where no other company did ( funny that ) and their estimate was 3 times that of any other company !
They may have slick literature and proactive sales force but this is just smoke and mirrors to cover their extremely poor customer services .. many unanswered calls and waited 11 days for a refund . Would never use again or recommend to my worst enemy .. a con !!

From survey to order with Jim O'Malley the process was friendly, helpful, competent , quick and straightforward. Happy customer.

Had a condensation system installed in late September so it's too early to comment on it's effectiveness. However needed a letter for my managing agents to confirm the vent was sealed and fire proof, but for whatever reason they haven't provided this, despite numerous requests by phone and email.
Would advise making sure you receive all assurances before making any final payments.

Would not use!

We moved into a property where Kenwood 4 years ago did just shy of £10k worth of damp proofing in a room. Since then the damp has risen and Kenwood have taken no responsibility and we've had multiple surveyors, each with completely different reports. Where work has taken place and is now in need of repair due to plaster cracking, they simply have refused or not responded to the direct questioning.

The report of issues with plumbing was a complete fabrication and the next surveyor was shocked that they had said this was the cause as the damp is all around the room and not located near the washing machine.

When asking for a full report from the surveyors on site they do not provide instead get a very brief report that generally says 'not our fault, but we can quote'.

We have had separate work done in the flat due to damp and used London Waterproofing Company which was impeccable.