Kevin Egan Cars Reviews 

285
•
TrustScore 2 uit 5

2,2

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Lees wat reviewers zeggen

Beoordeeld met 1 van de 5 sterren

Sales service good. After sales service terrible. Long delays for appointments. Telling you things are under warranty before you get them fixed then charging you to fix them. Accusing you of causing... Toon meer

Beoordeeld met 1 van de 5 sterren

Alloy destroyed following valet service. Tried to fob me off and drove my car out for me hoping I wouldn't see. They took liability that they caused it but because they never seen it happen before sai... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

Promises were made, never materialised. I was lied too and the whole experience was a major let down. I will not be going back. You send a person home with a quarter tank of diesel is a joke on a n... Toon meer

Beoordeeld met 5 van de 5 sterren

Hi, Just wanted to add a comment here about Kevin Egan Motors, I found this company very good to deal with especially Aoibhin who I've dealt with getting my new car. She was excellent and professio... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Kevin Egan Cars Sligo are an established, award-winning Car Dealership. They are the Main Peugeot & Citroën Dealership for Sligo, Leitrim & Roscommon


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

285 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 33% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

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2,2

Alle reviews

(285)

4 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

Terrible after sales service.

Sales service good. After sales service terrible. Long delays for appointments. Telling you things are under warranty before you get them fixed then charging you to fix them.
Accusing you of causing problems by driving passed service point when the car is not due a service for another 1000km. No apology. Refuses to answer complaints. Customer service in service department needs to be improved drastically and if they are not willing to listen to complaints they are never going to improve.

27 augustus 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Promises were made

Promises were made, never materialised. I was lied too and the whole experience was a major let down. I will not be going back. You send a person home with a quarter tank of diesel is a joke on a new van, massive issues with the new van. How do you not ply line a van and tell me it was done. I will not be dealing with this dealership again. Promised other items from Cathal yet when i asked i will be charged.. thats not the agreement. Never again will i spend my hard earned money on this dealership

1 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Alloy destroyed following valet…

Alloy destroyed following valet service. Tried to fob me off and drove my car out for me hoping I wouldn't see. They took liability that they caused it but because they never seen it happen before said they would not give me compensation or repair the damage. No reply to emails had to contact them couple of times though phone. First time I used Kevin Egans to valet my car and so disappointed with the response from the garage. So unprofessional trying to hide it and hope I drove away without noticing.

22 april 2026
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Dear Karen,

I am writing to address your recent review regarding our valet service.

I would like to clarify that we did not try to fob you off and we did not accept liability for the condition of your wheel, as the paint on your alloy wheels was flaking and missing in several areas prior to the valet. Our valet assumed you were already aware of the poor condition of the previous refurbishment and therefore did not report it before starting work.

We valet hundreds of vehicles every month using the same professional products and procedures. When a paint job has been refurbished correctly, our cleaning process does not cause it to remove or peel. This was the point our service advisor was trying to explain.

We did not attempt to hide any damage or "fob you off," as the condition of the wheels was already clearly visible before we began. Any standard car wash would have resulted in the same outcome due to the underlying state of the wheels.

Mark

Beoordeeld met 5 van de 5 sterren

Wonderful Customer Service

Recently changed my car and really happy with the customer service experience. Cathal was a dream to deal with and made the whole experience so positive. Any of his colleagues that I met with were also so chatty and welcoming. I would not hesitate to deal with Cathal, Ronan and their colleagues at Kevin Egan motors when I next need to trade up.

19 april 2025
Review zonder uitnodiging
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Antwoord van Kevin Egan Cars

Hi Madeline, thanks for your the kind words! We're delighted to hear you had such a positive experience with Cathal, Ronan and the rest of the team. We really appreciate your support and look forward to helping you again when the time comes to trade up!

Beoordeeld met 1 van de 5 sterren

Do not use this company

Do not use this company. Absolutely useless service. I had to take half day off my business time to service van but they do not move van over 2.5 hrs scheduled time from the place I left in the front of the office. No one tried talk to me. After 2.5 hour waiting fot nothing one person from reception is saying they short for technicians other they had a problem with the lift. Zero respect for customer. Absolutely zero.

30 april 2025
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hey Piotr,
You’re absolutely right—today didn’t go to plan. Unfortunately, we had a few hiccups this morning. It’s not the first time something like this has happened, and realistically, it won’t be the last. That said, we’ll make sure to communicate better in the future.
Your comment on “Zero respect for customers” I’ll put down to frustration, we don’t build a business like we have with no respect for our customers, but feel free to rant on google. I’m sure other reviews will show we have customer care at the forefront of our business,
Apologies about this morning

Beoordeeld met 5 van de 5 sterren

Wants to complement all at Kevin Egans…

Wants to complement all at Kevin Egans motors excellent team, advised me on car that could suit my needs . Staff so friendly but must personally thank Dave in finance and John and Emma in sales . Keep up the good work

15 november 2024
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hi Catherine.

Thank you so much for your kind words! We're thrilled to hear you had such a positive experience with our team. It’s always our goal to help find the perfect fit for our customers. We truly appreciate your support—looking forward to seeing you again in the future! :)

Beoordeeld met 1 van de 5 sterren

I contacted sales regarding changing my…

I contacted sales regarding changing my van, the sales man asked me to send photos of my van which I did, he text me to say he would contact me later that day, 10 day later and still no contact, when I posted a 1 star review Kevin replied back to me, berating me for posting a 1 star review, I thought we had free speech in this country, another business would be grateful for pointing out their failings but not Kevin Egan Cars in Sligo,I think Kevin should concentrate more on his business and train his staff properly.
And for the record Cathal did not ring me back to apologise he sent a text message, but thats good customer service according to Kevin.

22 september 2021
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Shocking service

Shocking service
I left messages all over watsapp about a car. Your salesman ignored it.
Left a review on FB, you took it down and removed me.
Sell cars?😂😂 ignorant sods😡😡😡

14 juni 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Excellent service

My car was serviced today in Kevin Egan, friendly knowledgeable staff that are to the point about any issues, efficient and thorough.

22 januari 2021
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Collected my car from Kevin Egan Cars…

Collected my car from Kevin Egan Cars friday evening evening had some repairs done. Such peace of mind... helpfull ,efficient no nonsense... just perfect. This is my second car with Egan Cars. Getting very used to this high standard of service.

19 september 2020
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

These guys are smooth !

These guys are smooth !!
I had been putting off buying a car for over two years, just too much hassle !! I had seen reviews of Kevin Egan cars and had a look on their site. I saw my beautiful car there with all the things I needed....but I thought nah...major hassle getting to sligo to collect it. But I filled in the online form anyway and next thing received a text from THEE man Cathal, who took care of everything via text email and a call or two. A few days later (and I mean less then a week) my car arrived!! Delivered by the lovely Gerry a gentleman if ever there was one who showed me how to work all my new gadgets and gizmos. From start to finish the entire process was pleasant exciting and effortless for me although I'm sure poor Cathal was sweating getting it all done so fast !! This is exactly the type of service a parent with a full time job needs and Kevin Egan and his staff have it spot on cant reccomend them enough.

17 juni 2019
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

I would give Cathal and the team 10/10…

I would give Cathal and the team 10/10 we did a lot of the work over the phone due to my working hours and nothing was ever too much, Cathal even found a car that suited all my family needs and was within my budget and when it came to collecting the car and my plans changed Cathal got the car delivered straight to my door, I would have no problem recommending Kevin Egan Car Sales to anyone, you definitely won’t be disappointed

15 juni 2019
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Beoordeeld met 5 van de 5 sterren

Great experience from start to finish

Great experience from start to finish, great selection of cars to suit every need, great staff very helpful

14 juni 2019
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Beoordeeld met 5 van de 5 sterren

This the second car that I bought from…

This the second car that I bought from Kevin Egan Motors and I cannot fault the service. They made buying the car so easy and paperwork was sorted very promptly. I would recommend buying a car from them every time.

14 juni 2019
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Beoordeeld met 5 van de 5 sterren

Made everything so easy car was perfect…

Made everything so easy car was perfect and aoibhin really went out of her way to help.

24 mei 2019
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hi Carol,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

Beoordeeld met 5 van de 5 sterren

Very professional and friendly service.

22 mei 2019
Review zonder uitnodiging
Logo Kevin Egan Cars

Antwoord van Kevin Egan Cars

Hi Ronan,

Thanks for taking the time to write your review.

Thank you for your business, we are delighted that you were happy with the service provided.

Safe motoring and remember that we are always on the other end of the phone if you need us - 0719154442!

Thanks again
Emma

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