Following call to ask for help - Mrs G was very pleased that a member of Your Staff would be with Her in 30mins which is what happened . Dan was straight on to Job & within a relevantly short time had... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very quick response,within half an hour.I had locked myself out,but the locksmith was very professional and fitted a new lock very efficiently. Excellent service at a reasonable price,would definitel... Toon meer
Great service, I enquired in the morning about changing the lock on my front door and within a few hours the job was done. Adrian was very friendly, helpful and knowledgeable, would highly recommend.
Bedrijf heeft geantwoord
Locked out of house, our spare key didn't work ! Called Keytec, phone answered very promptly and efficiently. The cost involved was explained clearly, and a time scale for the engineer was given.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reliable, Professional Locksmith Services – Since 1997. When you're locked out or need an upgrade, you need a locksmith who is credible, fast, and fair on price. Keytek Locksmiths is the UK’s largest national network, delivering expert local locksmith services with a personal touch. Why Choose Keytek®? Established Expertise: Serving UK homeowners and businesses for over 25 years. Rapid Emergency Response: Our mobile locksmiths are stationed nationwide, ensuring we reach you quickly when it matters most. Full Security Solutions: From emergency lockouts and lost keys to moving-home security audits and office upgrades. Trusted Professionals: We pride ourselves on the highest levels of customer service and transparent, cost-effective pricing. Your security is our priority. Call a Keytek locksmith today
Keytek® Locksmiths... “Bringing security to your door”.
Geschreven door het bedrijf
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Contactgegevens
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Verenigd Koninkrijk
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Uitstekend
6K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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Locksmith did a good job
Locksmith did a good job, but could not completely fix the door due to wood swelling.
3 maart 2026
Antwoord van Keytek® Locksmiths
Hi Dave,
We are glad to hear that you were happy with the service our locksmith provided!
Kind regards,
Keytek Locksmiths
The locksmith mended the lock
The locksmith mended the lock. He turned up on time was polite.
24 februari 2026
Antwoord van Keytek® Locksmiths
Dear Mr Gould,
Thank you for the great review!
Kind regards,
Keytek Locksmiths
Everybody I dealt with was polite and…
Everybody I dealt with was polite and efficient. Alex who repaired my lock was so nice and explained what he was doing and why. It is important to comment on good service because everyone is so focussed on complaining!!
6 maart 2026
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the effective and efficient service provided by Keytek and our knowledgeable engineer. We appreciate your positive comment on the service we provided too.
Please do not hesitate to contact Keytek again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
They had a locksmith out at short notice
They had a locksmith out at short notice and although extra security stopped a duplicate key they were great and paid the charge back into my chosen account.Will use again.
2 maart 2026
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review!
We are delighted to hear that you were happy with the prompt service delivered by Keytek and our engineer.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Prompt and Efficent
Arrived quickly, within15mins of call. Locksmith was polite, quickly assessed the situation and got using. He quickly sorted the problem. Well done KeyTek.
3 maart 2026
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave feedback!
We are delighted to hear that you were happy with the efficient, effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us should you require a locksmith in the future.
Kind Regards
Keytek Locksmiths
A locksmith attended within a few hours…
A locksmith attended within a few hours of our call. He did his best to try and repair the gearbox within the door rather than saying it needed to be replaced.
Ultimately it could not be repaired as a piece of metal had broken off within the mechanism, so a new gearbox was required.
27 februari 2026
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are happy to hear that our engineer attended promptly and attempted to repair your door there and then.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the friendly, efficient and effective service provided.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
First Class Service
Cannot fault the service, contacted through Check a Trade and they responded within 5 minutes. Dan arrived within the hour and fitted a new lock on our front door. Polite and professional throughout, a really nice guy. The price was good and I would highly recommend them. Top class service.
2 maart 2026
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the efficient and effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
£106 for 5 mins, no work
Paid a £106 for a call out for them to tell me in less than 5 mins they couldn't fix my lock because they didn't have the parts on them. I am now going to have to pay another £106 call out fee for them to come and fix it with the parts. (and i have to pay for the parts). I'd rather pay for results, than pay by the hour for time.
27 februari 2026
Antwoord van Keytek® Locksmiths
Hi,
Thank you for your feedback. We’re sorry to hear you’re unhappy with your experience. Sometimes, after assessing a lock, it becomes clear that specific parts are needed that aren’t available on the initial visit. We understand this can be frustrating.
A return visit has been booked, and we appreciate your patience. If there’s anything further we can assist with in the meantime, please let us know.
Kind regards,
Keytek Locksmiths
Contacted me within 5 minutes of…
Contacted me within 5 minutes of request on Checkatrade request. Appointment was booked and door was fixed within 2 hours.
25 februari 2026
Antwoord van Keytek® Locksmiths
Thank you for your feedback.
We are delighted to hear that you were happy with the efficient, effective service provided by Keytek and our engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review.
We are delighted to hear that you were happy with the professional, efficient service provided by Keytek.
Please do not hesitate to contact us again should you require any locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Came when they said they would gave me…
Came when they said they would gave me a call 15 mins before appointment.
They opened the door I had needed opened, the only grumble was it was a bit expensive but they were professional and did my job so ultimately I’m happy
27 februari 2026
Antwoord van Keytek® Locksmiths
Thank you for your feedback! We're glad our team arrived on time, kept you updated, and completed the job professionally. We understand cost is important and appreciate your honesty. We're happy to hear you're ultimately satisfied with the service!
Kind regards,
Keytek Locksmiths
they were very friendly and came out…
they were very friendly and came out within 3 hours kept me up to date by phone
24 februari 2026
Antwoord van Keytek® Locksmiths
Thank you for your kind words! We're glad our team could get to you quickly, keep you updated, and provide friendly, professional service. We really appreciate your feedback!
Kind regards,
Keytek Locksmiths
The locksmith arrived absolutely on…
The locksmith arrived absolutely on time and was quick, efficient and friendly. I would certainly use Keytek again and will recommend.
23 februari 2026
Antwoord van Keytek® Locksmiths
Thank you for your feedback!
We are delighted to hear that you were happy with the efficient and effective service provided by Keytek and appreciate your recommendation.
Please don't hesitate to contact us should you require a locksmith in the future.
Kind Regards
Keytek Locksmiths
Great service
Great service. Got job done quickly and efficiently. Engineer was helpful and polite.
18 februari 2026
Antwoord van Keytek® Locksmiths
Dear Customer,
Thank you for the great review, we are pleased to hear that were happy with the service!
Kind regards,
Keytek Locksmiths
Was over charged
Was over charged. The locksmith that attended said we had consent the wrong company and we could have got the service cheaper with a direct surfed locksmith. Disappointed.
19 februari 2026
Antwoord van Keytek® Locksmiths
Dear Customer,
We are sorry to hear that your experience with us was not satisfactory. We are looking in to the details of what happened. Should you wish to provide any further information then please get in touch.
Kind regards,
Keytek Locksmiths
Fixed issue without replacing lock.
Gave estimate over phone which was accurate. Turned up when expected with advance notice. Didn't replace lock as not required but altered door frame mountings to fix the issue. Would recommend.
19 februari 2026
Antwoord van Keytek® Locksmiths
Dear Customer,
Thank you for the positive feedback, we are pleased that we could resolve the issue for you. It's great to hear that you would recommend us!
Kind regards,
Keytek Locksmiths
Excellent locksmith
Stef the locksmith did an excellent job replacing an old mortice lock on my front door. He was polite, friendly and efficient and left the place neat and tidy. I will definitely use him again and can recommend him as a reliable locksmith.
17 februari 2026
Antwoord van Keytek® Locksmiths
Thank you for your feedback!
We are delighted to hear that you were happy with the professional, friendly and effective service provided by our engineer.
Please do not hesitate to contact us should you require locksmithing services in the future.
Kind Regards
Keytek Locksmiths
Excellent Customer service
Great Customer service, they call back when the promise to and locksmith arrives when they say they will. The Locksmith Tony was excellent Professional and Friendly he did a great job and gave excellent advise and tips.
17 februari 2026
Review zonder uitnodiging
Antwoord van Keytek® Locksmiths
Thank you for taking the time to leave a review.
It's wonderful to hear that you were happy with the prompt, effective service provided by our knowledgeable engineer.
Please do not hesitate to contact us again if you need locksmithing services in the future.
Kind Regards
Keytek
Impressive service !
Great service and I only had to wait about half an hour before your very nice engineer was on the doorstep ! The problems were sorted out within an hour. Extremely impressed !
13 februari 2026
Antwoord van Keytek® Locksmiths
Hi Joy,
Thank you so much for such a great review! We are so pleased that we could get to you so quickly and resolve the issue.
Kind regards,
Keytek Locksmiths
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