Following call to ask for help - Mrs G was very pleased that a member of Your Staff would be with Her in 30mins which is what happened . Dan was straight on to Job & within a relevantly short time had... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Very quick response,within half an hour.I had locked myself out,but the locksmith was very professional and fitted a new lock very efficiently. Excellent service at a reasonable price,would definitel... Toon meer
Great service, I enquired in the morning about changing the lock on my front door and within a few hours the job was done. Adrian was very friendly, helpful and knowledgeable, would highly recommend.
Bedrijf heeft geantwoord
Locked out of house, our spare key didn't work ! Called Keytec, phone answered very promptly and efficiently. The cost involved was explained clearly, and a time scale for the engineer was given.... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Reliable, Professional Locksmith Services – Since 1997. When you're locked out or need an upgrade, you need a locksmith who is credible, fast, and fair on price. Keytek Locksmiths is the UK’s largest national network, delivering expert local locksmith services with a personal touch. Why Choose Keytek®? Established Expertise: Serving UK homeowners and businesses for over 25 years. Rapid Emergency Response: Our mobile locksmiths are stationed nationwide, ensuring we reach you quickly when it matters most. Full Security Solutions: From emergency lockouts and lost keys to moving-home security audits and office upgrades. Trusted Professionals: We pride ourselves on the highest levels of customer service and transparent, cost-effective pricing. Your security is our priority. Call a Keytek locksmith today
Keytek® Locksmiths... “Bringing security to your door”.
Geschreven door het bedrijf
- At Keytek® we pride ourselves on being able to provide the best possible service we can to our customers, feedback is very important to us. If you would like to comment on any area of the service you have received we’d like to hear from you.
12 Months Warranty on all parts fitted!
Have an issue with a part we've fitted? We will come back to rectify it for free!
Every part we fit comes with a 12 month warranty. Give us a call if you are having an issue with a part that we've fitted and if it's still under the warranty we will come out and rectify the issue for you with no charge.
Contactgegevens
Unit 6 Acorn Business Park, Poole, Dorset, BH12 4NZ, Poole, Verenigd Koninkrijk
- 0800 046 7845
- enquiries@keytek.co.uk
- keytek.co.uk
Call Us Today!
4,6
Uitstekend
6K reviews
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Heeft 100% van zijn negatieve reviews beantwoord
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Great service - recommended
Easy to book at a convenient time for me - not an emergency!
Recieved a call to say he was on his way and arrived on time, I think the job was a bit harder than anticipated, but lock replaced and 5 keys provided - more than I thought I'd get. Keys had also been left in the lock of the inner door, which were dislodged as part of the service.
Clear comns re: the costs and overall a good price for the work carried out.
Highly recommended
17 augustus 2026
Antwoord van Keytek® Locksmiths
Thank you for the 5 star review, glad we could get everything fixed for you!
Antwoord van Keytek® Locksmiths
Thank you for the 5 star review !
Brilliant
Absolutely great service and prices. Got to me as soon as possible when others wasn’t bothered.
12 augustus 2026
Review zonder uitnodiging
Antwoord van Keytek® Locksmiths
Thank you for the review, we're glad that we could help!
The gentleman who arrived was very…
The gentleman who arrived was very helpful and resolved the problem.
I think your advert should show that you contract the work out/act as go between.
12 augustus 2026
Antwoord van Keytek® Locksmiths
Thank you for the 5 star review. We appreciate all feedback we’ll definitely keep your suggestion in mind to make this even clearer in the future.
Antwoord van Keytek® Locksmiths
Hi Charles,
Thank you so much for the 5 star review! Let us know if you need anything further.
Keytek
Nothing short of thieves
I was assured someone would be with me in one hour as I explained I was going out. After a further phone call a man called after almost two hours. I took him ten minutes to remove the lock and said it would be ordered and take a further ten minutes to fit. The company were going to charge me £95 plus VAT for the first ten minute call then wanted a further £95 plus VAT to fit it. I spoke with the office and explained they were over an hour late calling and didnt think I should pay the two amounts of £95. The girl did confirm that he would be with me in an hour but they showed no goodwill whatsoever. To top it all off the man that called had zero personality and no people skills whatsoever. He didnt have the good manners to say either hello or goodbye. As I am not on facebook but my daughter is I intend to get her to put this post up when she gets back from holiday on Saturday.
11 augustus 2026
Antwoord van Keytek® Locksmiths
Good afternoon,
Thank you for taking the time to leave us feedback, we're sorry to hear that on this occasion we fell short of your expectations. As I understand it, a colleague has been in touch to resolve this. If you have any other questions, just let us know!
Kind regards,
Keytek Customer Services
Excellent service.
Prompt and efficient service.The engineer was very knowledgeable and went to a lot of trouble to ensure that we were happy with the replacement lock.
11 augustus 2026
Antwoord van Keytek® Locksmiths
Thank you for the 5 stars, Brian! We're really pleased to hear you are happy with the replacement lock.
Adrian was efficient
Adrian was efficient, knowledgeable and polite and friendly. He found the problem with my front door quickly and sorted it. Adjusted the door and locks and gave me a lot of tips to care for my doors and windows. Excellent service!
10 augustus 2026
Antwoord van Keytek® Locksmiths
Good afternoon Derek,
Thank you for your review! We'll pass your kind comments on to Adrian. If you need anything else, please don't hesitate to let us know.
From first enquiry to fix of problem…
From first enquiry to fix of problem done within hours.
Very pleased with response and efficiency of operative who carried out the work. The staff and operative were both very friendly and dealt with the problem to our satisfaction with care and efficiency.
11 augustus 2026
Antwoord van Keytek® Locksmiths
Hi Tom,
Thank you for taking the time to write this review, we're so pleased you found the service worthy of 5 stars!
Keytek
Appointment made same day and issue…
Appointment made same day and issue resolved within the hour.
10 augustus 2026
Antwoord van Keytek® Locksmiths
Thank you so much for the review and for the 5 stars!
Turned up at the property at the agreed…
Turned up at the property at the agreed time and rectified problem.
3 augustus 2026
Antwoord van Keytek® Locksmiths
Good afternoon,
Thank you for taking the time to review our services, we're very happy we could help.
Keytek
The locksmith could not rectify my…
The locksmith could not rectify my problem with the door. And I asked that it be left as it was.
To be honest I don't think he knew exactly what the problem was, or what he was doing. And that did not give me confidence as a customer.
When I tried to make a suggestion- "his comment was please let me do my job". But he was trying to fix the opposite side of the door frame that did not have a problem. When the issue was the door.
I also noticed that he drilled back my flat locking plates on my door frame upside down.
I've have reached out to the company who originally installed the door. And they will be coming to fix it.
6 augustus 2026
Antwoord van Keytek® Locksmiths
Good morning,
Thank you for taking the time to provide us with feedback, please accept our apologies that on this occasion we're unable to help. If you would like us to reattend to review the works and rectify, please call us on 0330 332 0589
Kind regards,
Keytek Customer Service
Locked out of house
Locked out of house, our spare key didn't work !
Called Keytec, phone answered very promptly and efficiently. The cost involved was explained clearly, and a time scale for the engineer was given. Engineer arrived promptly within 30 mins, he was pleasant and had us back in our house within 30 minutes, after replacing the key barrel.
6 augustus 2026
Review zonder uitnodiging
Antwoord van Keytek® Locksmiths
Hi Helen,
Thank you for much for the review! It's great to hear we were able to get you back in quickly and that you were happy with the service :)
Keytek
Arrived on time
Arrived on time. Friendly approach. Explained everything well. Job completed in 45 minutes.
5 augustus 2026
Antwoord van Keytek® Locksmiths
Thank you for the 5 star review, Brian! We're so pleased we could help.
Antwoord van Keytek® Locksmiths
Hi Daveda,
Thank you for the 5 star review! Let us know if you need anything further.
Keytek
Antwoord van Keytek® Locksmiths
Hi Orly,
Thank you so much for the great review :)
Keytek
Dan and Ash were great
Dan and Ash were great. Very quick, polite and did a great job. Same day locksmith and daved the day!
4 augustus 2026
Antwoord van Keytek® Locksmiths
Hi Chloe,
Thank you for the review! It's great to hear you were pleased with the service.
Keytek
Very nice man who turned up at the time…
Very nice man who turned up at the time arranged and quickly sorted out the problem
4 juli 2026
Antwoord van Keytek® Locksmiths
Hi Hazel,
Thank you so much for taking the time to leave us a review, we're so pleased we could help. If you need anything further, just let us know.
Kind regards,
Keytek
Antwoord van Keytek® Locksmiths
Thank you for your review!
It's wonderful to hear that you were happy with the prompt, effective service provided by Keytek and our professional engineer.
Please do not hesitate to contact us again should you require a locksmith in the future.
Kind Regards
Keytek Locksmiths
Moving home
On phoning to ask about getting a new lock I was given several dates & times to choose from.
I received a call ahead of scheduled time to say the engineer was on his way.
Once the engineer had looked at the lock I was given two options on the type of replacement.
The whole procedure took 10 minutes and I was given 5 keys to accompany the new lock.
Payment was efficient with card details taken over the phone with someone in the office.
All in all a very stress-free experience in the midst of moving home.
22 juli 2026
Antwoord van Keytek® Locksmiths
Thank you for the review, we're glad we could help
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